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Sunstays Lagoon Beach

4.0 star property
Milnerton beachfront hotel with 3 outdoor pools, bar/lounge

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Sunstays Lagoon Beach

Photo gallery for Sunstays Lagoon Beach

Superior Apartment | Terrace/patio
Front of property
Deluxe Apartment, Sea View | 2 bedrooms, premium bedding, in-room safe, iron/ironing board
Interior entrance
Bathroom shower

Overview of Sunstays Lagoon Beach

8.2

Very good

Property highlights

  • Pool
  • Airport transfer
  • Spa
  • Free parking
  • Bar
  • Non-smoking
Map
Lagoon Gate Drive, Milnerton, Cape Town, Western Cape, 7441
Main amenities
  • On the beach
  • 3 outdoor pools
  • Bar/lounge
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • Train station pick-up service
Feel at home
  • Babysitting (surcharge)
  • 2 bedrooms
  • Kitchen
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area

Room options

About this area

What's nearby

  • In Milnerton
  • Canal Walk Shopping Centre - 7 min drive
  • Bloubergstrand Beach - 9 min drive
  • Cape Town International Convention Centre - 8 min drive
  • Long Street - 8 min drive
  • Cape Town Cruise Terminal - 10 min drive
  • Two Oceans Aquarium - 9 min drive
  • University of Cape Town - 10 min drive
  • Cape Town Stadium - 11 min drive
  • Table Mountain - 16 min drive
  • Camps Bay Beach - 26 min drive

Getting around

  • Cape Town (CPT-Cape Town Intl.) - 16 min drive
  • Cape Town Station - 15 min drive
  • Cape Town Bellville Station - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • The Pot Luck Club - 7 min drive
  • Wang Thai - 2 min walk
  • Magica Roma - 9 min drive
  • Origin Coffee Roasting - 9 min drive
  • Bombay Brasserie - 9 min drive

About this property

Sunstays Lagoon Beach

Sunstays Lagoon Beach offers an airport shuttle (available 24 hours) for ZAR 350 per vehicle return. After splashing around at the 3 outdoor pools, you can unwind with a drink at the bar/lounge. This upmarket hotel is also 5.7 mi (9.2 km) from Cape Town Cruise Terminal.

Languages

Afrikaans, English, Xhosa

At a glance

Hotel size

  • 50 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until 9 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests must contact the property for check-in information
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge

Travelling with children

  • Babysitting (surcharge)

What to do

  • On the beach
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Surfing/body boarding nearby

Facilities

  • 3 outdoor pools
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Sleep well

  • 2 bedrooms
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Separate bath and shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils

More

  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (return)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Sunstays
Sunstays Lagoon
Sunstays Lagoon Beach
Sunstays Lagoon Beach Apartment
Sunstays Lagoon Beach Apartment Cape Town
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach Apartments Hotel Milnerton
Sunstays Lagoon Beach Apartments Cape Town/Milnerton
Sunstays Lagoon Cape Town
Sunstays Lagoon Beach Hotel
Sunstays Lagoon Beach Cape Town
Sunstays Lagoon Beach Hotel Cape Town

Frequently asked questions

Does Sunstays Lagoon Beach offer free cancellation for a full refund?
Yes, Sunstays Lagoon Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunstays Lagoon Beach?
Yes, there are 3 outdoor pools.
Are pets allowed at Sunstays Lagoon Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Sunstays Lagoon Beach?
Yes, there's free self parking.
Is an airport shuttle service offered by Sunstays Lagoon Beach?
Yes, an airport shuttle is available. The charge is ZAR 350 per vehicle return.
What are the check-in and check-out times at Sunstays Lagoon Beach?
You can check in from 2 PM - 9 PM. Check-out time is 10 AM.
Is there an on-site casino at Sunstays Lagoon Beach?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (12-min drive) is nearby.
What is there to do at Sunstays Lagoon Beach and nearby?
Have fun with activities such as hiking, sailing and body boarding, and practise your swing at the nearby golf course. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include spa services.
Does Sunstays Lagoon Beach have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.
Does Sunstays Lagoon Beach have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Sunstays Lagoon Beach like?
Sunstays Lagoon Beach is located on the waterfront in Milnerton. Popular attractions include Canal Walk Shopping Centre, which is 7 minutes away by car.

Reviews

8.2

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Good

Not up to our expectations
We stayed in the apartment part of the hotel, which was a long walk from the hotel itself along long corridors. Reception was poor on arrival, no WiFi connection in the apartment only in the hotel bar. A bit sad and improved cleaning of patio would help
Brenda, 4-night romance trip
Verified Hotels.com guest review

2/10 Poor

13-night trip
Verified Expedia guest review

8/10 Very good

It is right on the beach, great views of the ocean, Table Mountain, MyCity bus stop close by, good response to needs before arrival and during our stay
6-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious self catering apartment with.great sea vi
We stayed in apartment 220 which had fantastic sea views from the lounge and the Double bedroom.
JANET, 1-night trip
Verified Expedia guest review

6/10 Good

Frustrating stay..
No Sunstays branding either inside or outside the hotel. This made finding the right building and receptionist very slow. They did mail me asking me to warn them of my arrival but I did not pick up that mail. The reception looks nothing like the photo on hotels.com The room are as advertised The pools were shut due to the water shortage The hotel facilities were not all available to us. We couldn't use the gym for example. I found this frustrating It is a big site. A map would have helped. Staff not particularly helpful. Underground parking good
Tony, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

On the Beach in Cape Town
Hotel looks ordinary upon arrival and reception area is quite odd but the room was spacious and was right on the beach- I mean on th beach!
Verified Hotels.com guest review

10/10 Exceptional

Hotel right on the beech
This hotel had every thing bars resturrants near by golf club shopping mall bus to Cape Town city center and water front nice happy staff I will be back here again
anthony , 14-night trip
Verified Expedia guest review

6/10 Good

Good location, but condition of the apartment was not up to standard in this proce category; staff responded to complaints poorly. We were told that there were three pools, but they were difficult to find. When we finally reached the hotel, we were requested to pay a deposit of R200 for the towels, which we of course did not have with us (walking around in swimming outfit). The attitude of the receptionist did not show any customer friendlyness, and we finally gave up. I would not recommend this apartment.
3-night trip
Verified Expedia guest review

8/10 Very good

Fantastic views
Fantastic location - Our apartment was right on the beach with beautiful views of the mountains and ocean The apartment was close to the city, canal walk and other attractions, very well situated to explore Cape Town and surrounds The apartment was clean and well equipped and we had a very comfortable stay
6-night romance trip
Verified Hotels.com guest review

8/10 Very good

Location was great - right on the beach
dissapointed on the service level i received - as i paid for wifi but over the 3 nights stay - this was not working. i raised this each day with reception and it was it will be fixed, but at the end of the stay no joy. i raised this on departure and i was offered the contact details of the IT service provider - why ?? i wanted some compensation in cost as i had paid for wifi in the price of the stay.
Peter , 2-night trip
Verified Expedia guest review