Lagoon Gate Drive, Milnerton, Cape Town, Western Cape, 7441
Main amenities
On the beach
3 outdoor pools
Bar/lounge
Spa services
Massage/treatment rooms
Babysitting
Airport shuttle
Area shuttle
Shopping centre shuttle
Train station pick-up service
Feel at home
Babysitting (surcharge)
2 bedrooms
Kitchen
Private bathroom
Separate bath and shower
Separate sitting area
Room options
About this area
What's nearby
In Milnerton
Canal Walk Shopping Centre - 7 min drive
Bloubergstrand Beach - 9 min drive
Cape Town International Convention Centre - 8 min drive
Long Street - 8 min drive
Cape Town Cruise Terminal - 10 min drive
Two Oceans Aquarium - 9 min drive
University of Cape Town - 10 min drive
Cape Town Stadium - 11 min drive
Table Mountain - 16 min drive
Camps Bay Beach - 26 min drive
Getting around
Cape Town (CPT-Cape Town Intl.) - 16 min drive
Cape Town Station - 15 min drive
Cape Town Bellville Station - 28 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pickup (surcharge)
Shopping centre shuttle (surcharge)
Restaurants
The Pot Luck Club - 7 min drive
Wang Thai - 2 min walk
Magica Roma - 9 min drive
Origin Coffee Roasting - 9 min drive
Bombay Brasserie - 9 min drive
About this property
Sunstays Lagoon Beach
Sunstays Lagoon Beach offers an airport shuttle (available 24 hours) for ZAR 350 per vehicle return. After splashing around at the 3 outdoor pools, you can unwind with a drink at the bar/lounge. This upmarket hotel is also 5.7 mi (9.2 km) from Cape Town Cruise Terminal.
Languages
Afrikaans, English, Xhosa
At a glance
Hotel size
50 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time from 2 PM until 9 PM
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup*
Off-site
Area shuttle*
Shopping centre shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Travelling with children
Babysitting (surcharge)
What to do
On the beach
Golfing nearby
Hiking/biking trails nearby
Sailing nearby
Surfing/body boarding nearby
Facilities
3 outdoor pools
Spa services
Massage/treatment rooms
Accessibility
Lift
In-room accessibility (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Electric kettle
Iron/ironing board
Sleep well
2 bedrooms
Premium bedding
What to enjoy
Balcony or patio
Separate sitting area
Freshen up
2 bathrooms
Separate bath and shower
Free toiletries
Hairdryer (on request)
Towels
Food and drink
Fridge
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
More
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (return)
Train station pick-up service is offered for an extra charge
Local area shuttle and shopping centre shuttle services are offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Does Sunstays Lagoon Beach offer free cancellation for a full refund?
Yes, Sunstays Lagoon Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunstays Lagoon Beach?
Yes, there are 3 outdoor pools.
Are pets allowed at Sunstays Lagoon Beach?
Sorry, pets aren't allowed.
Is parking offered on site at Sunstays Lagoon Beach?
Yes, there's free self parking.
Is an airport shuttle service offered by Sunstays Lagoon Beach?
Yes, an airport shuttle is available. The charge is ZAR 350 per vehicle return.
What are the check-in and check-out times at Sunstays Lagoon Beach?
You can check in from 2 PM - 9 PM. Check-out time is 10 AM.
Is there an on-site casino at Sunstays Lagoon Beach?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (12-min drive) is nearby.
What is there to do at Sunstays Lagoon Beach and nearby?
Have fun with activities such as hiking, sailing and body boarding, and practise your swing at the nearby golf course. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include spa services.
Does Sunstays Lagoon Beach have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.
Does Sunstays Lagoon Beach have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Sunstays Lagoon Beach like?
Sunstays Lagoon Beach is located on the waterfront in Milnerton. Popular attractions include Canal Walk Shopping Centre, which is 7 minutes away by car.
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
6/10 Good
13 Feb 2019
Not up to our expectations
We stayed in the apartment part of the hotel, which was a long walk from the hotel itself along long corridors. Reception was poor on arrival, no WiFi connection in the apartment only in the hotel bar. A bit sad and improved cleaning of patio would help
Brenda
Brenda, 4-night romance trip
Verified Hotels.com guest review
2/10 Poor
10 Feb 2019
Verified traveller
13-night trip
Verified Expedia guest review
8/10 Very good
1 Sep 2018
It is right on the beach, great views of the ocean, Table Mountain, MyCity bus stop close by, good response to needs before arrival and during our stay
Verified traveller
6-night trip
Verified Expedia guest review
10/10 Exceptional
17 Jul 2018
Spacious self catering apartment with.great sea vi
We stayed in apartment 220 which had fantastic sea views from the lounge and the
Double bedroom.
JANET
JANET, 1-night trip
Verified Expedia guest review
6/10 Good
8 Jul 2018
Frustrating stay..
No Sunstays branding either inside or outside the hotel. This made finding the right building and receptionist very slow. They did mail me asking me to warn them of my arrival but I did not pick up that mail. The reception looks nothing like the photo on hotels.com
The room are as advertised
The pools were shut due to the water shortage
The hotel facilities were not all available to us. We couldn't use the gym for example. I found this frustrating
It is a big site. A map would have helped. Staff not particularly helpful.
Underground parking good
Tony
Tony, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
15 Apr 2018
On the Beach in Cape Town
Hotel looks ordinary upon arrival and reception area is quite odd but the room was spacious and was right on the beach- I mean on th beach!
MRJF
Verified Hotels.com guest review
10/10 Exceptional
25 Feb 2018
Hotel right on the beech
This hotel had every thing bars resturrants near by golf club shopping mall bus to Cape Town city center and water front nice happy staff I will be back here again
anthony
anthony , 14-night trip
Verified Expedia guest review
6/10 Good
29 Jan 2018
Good location, but condition of the apartment was not up to standard in this proce category; staff responded to complaints poorly. We were told that there were three pools, but they were difficult to find. When we finally reached the hotel, we were requested to pay a deposit of R200 for the towels, which we of course did not have with us (walking around in swimming outfit). The attitude of the receptionist did not show any customer friendlyness, and we finally gave up.
I would not recommend this apartment.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
11 Dec 2017
Fantastic views
Fantastic location - Our apartment was right on the beach with beautiful views of the mountains and ocean
The apartment was close to the city, canal walk and other attractions, very well situated to explore Cape Town and surrounds
The apartment was clean and well equipped and we had a very comfortable stay
Verified traveller
6-night romance trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2017
Location was great - right on the beach
dissapointed on the service level i received - as i paid for wifi but over the 3 nights stay - this was not working. i raised this each day with reception and it was it will be fixed, but at the end of the stay no joy. i raised this on departure and i was offered the contact details of the IT service provider - why ?? i wanted some compensation in cost as i had paid for wifi in the price of the stay.