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Casa Conde Hotel & Suites

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Standard Suite, 2 Bedrooms | Premium bedding, down comforters, minibar, in-room safe
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Junior Suite Handicap | Premium bedding, down comforters, minibar, in-room safe

Overview of Casa Conde Hotel & Suites

Casa Conde Hotel & Suites

3.5 star property
Family-friendly San José aparthotel with full-service spa, connected to the convention center

8.0/10 Very Good

757 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $80
Price available on 12/19/2022
Map
South-west of Peace Park, Suroeste del Parque de la Paz, San José, San Jose, 74 - 1400
Main amenities
  • 52 smoke-free apartments
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • 24-hour health club
  • Sauna
  • Steam room
  • Bar/lounge
  • Massage/treatment rooms
  • Babysitting
  • Conference center
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Premium TV channels

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About this area

What's nearby

  • In San Sebastian
  • Sabana Park - 21 min drive
  • National Stadium of Costa Rica - 21 min drive
  • Multiplaza Mall Escazu - 22 min drive

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 27 min drive
  • Juan Santamaria Intl. Airport (SJO) - 41 min drive
  • San Jose Procuradiria Museum Station - 4 min drive
  • San Jose Pacific Station - 5 min drive
  • San Jose Viquez Square Station - 27 min walk
  • Airport shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • Taco Bell Parque La Paz - 7 min walk
  • Restaurante JADE - 8 min walk
  • Tom Me - 8 min walk
  • Soda - 8 min walk
  • Burger King I Griega - 9 min walk

About this property

Casa Conde Hotel & Suites

A great choice for a stay in San José, Casa Conde Hotel & Suites features a rooftop terrace and offers an airport shuttle (available 24 hours) for CRC 25000 per room. Guests can go for a swim in the outdoor pool and visit the spa to be pampered with hot stone massages, facials, or body scrubs. A bar/lounge and a 24-hour health club are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - 9:30 PM
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (1 per room, up to 20 lbs)*

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • 2 treatment rooms
  • Manicures and pedicures
  • Body scrubs
  • Couples treatment room(s)
  • Hot stone massages
  • Facials
  • Aromatherapy
  • Body treatments

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV, bus, and truck parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Casino shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Babysitting (surcharge)

Kitchen

  • Refrigerator
  • Microwave
  • Coffee/tea maker

Dining

  • 1 bar
  • Minibar

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided

Bathrooms

  • Free toiletries
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 27-inch TV with cable service
  • TV in a common area

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Conference center

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • CRC 11545 per pet per stay (maximum CRC 50000 per stay)
  • 1 per room (up to 20 lbs)
  • Deposit: CRC 57715 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No elevators
  • Roll-in shower (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers

Location highlights

  • Connected to the convention center
  • Connected to a shopping center
  • Near a train station
  • In the city center

Things to do

  • 24-hour health club
  • Golf lessons nearby
  • Ecotours nearby
  • Golf nearby
  • Rafting nearby
  • Hiking/biking trails nearby

Safety features

  • Fire extinguisher

General

  • 52 rooms
  • 2 floors
  • 5 buildings
  • Built in 2003
  • Colonial architecture

Special features

Spa

CIECSA has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of CRC 25000 per room (one way)
  • Casino shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pet deposit: CRC 57715 per stay
  • Pets are allowed for an extra charge of CRC 11545 per pet, per stay (maximum CRC 50000 per stay)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 10 years old are only allowed in the swimming pool and health club with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Casa Conde
Casa Conde Hotel
Casa Conde Hotel San Jose
Casa Conde San Jose
Hotel Casa Conde
Casa Conde Hotel Suites

Frequently asked questions

Does Casa Conde Hotel & Suites offer free cancellation for a full refund?
Yes, Casa Conde Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Casa Conde Hotel & Suites?
As of Dec 6, 2022, prices found for a 1-night stay for 2 adults at Casa Conde Hotel & Suites on Dec 19, 2022 start from $80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Casa Conde Hotel & Suites?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Casa Conde Hotel & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Casa Conde Hotel & Suites?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 20 lbs per pet. There's a charge of CRC 11545 per pet, per stay, and there's also a deposit of CRC 57715 per stay.
Is parking offered on site at Casa Conde Hotel & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Casa Conde Hotel & Suites?
Yes, an airport shuttle is available. The charge is CRC 25000 per room one way.
What are the check-in and check-out times at Casa Conde Hotel & Suites?
You can check in from 2:00 PM - 9:30 PM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Casa Conde Hotel & Suites and nearby?
Have fun with nearby activities like hiking and rafting, and practice your swing on the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Casa Conde Hotel & Suites also has a 24-hour health club and a sauna, as well as a garden.
Are there restaurants at or near Casa Conde Hotel & Suites?
Yes. Nearby restaurants include Taco Bell Parque La Paz (7-min walk), Restaurante JADE (8-min walk), and Tom Me (8-min walk).
Does Casa Conde Hotel & Suites have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a refrigerator, and a microwave.
What's the area around Casa Conde Hotel & Suites like?
Casa Conde Hotel & Suites puts you in San Sebastian, in the heart of San José. Popular attractions include San Pedro Mall, which is 8 minutes away by car. Travelers love the aparthotel's prime location.

Overall score and ratings

8.0

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

4/10 Fair

Casa Conde in deep decline!
I was VERY DISAPPOINTED. I’ve stayed at Casa Conde many times before, so I was looking forward to my stay. My family came from NYC to attend a funeral. This time the property looked like it was abandoned. There was only one person there that I saw. It seemed he served as the entire staff. I was only given 2 bath towels instead of 4, and no hand towels or washcloths. When I asked for washcloths, I was told I would have to wait because he had to get them from the laundry. It took so long, I decided to go to the front desk. That’s when he told me he had no washcloths. He would have to wash some and get back to us. When the washcloths and extra towels arrived they were dingy, old white ones that I was afraid to use. It rained that night and there was water dripping from the AC unit. I called the front desk. When he arrived he proceeded to mop it up. The water continued to pour in. I asked for room change, but he offered me a room in a building that was unoccupied. I was stuck because we came for a funeral and that was the night of the viewing. I took my two younger children and bunked at a friend’s place. My oldest son stayed in the room because we had no more space at a friend’s house. Overall, this experience was awful compared to all my other times there. I WILL NEVER STAY THERE AGAIN.
ANA, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Shower leaking, poor maintenance
Oscar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente opción en San José, grande, silencioso, cerca del centro y de las principales opciones de compra. Muy buena atención del staff
Fabian, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Jon, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The suite was like a complete stan-alone apartment. Very cozy.
Edward, 4-night trip
Verified Expedia guest review

4/10 Fair

I like the style of the apartment. What I don't like is that there is no restaurant for dinner or breakfast. We need to leave at 6:30 a.m. from the hotel and we could not have breakfast.
MARIA DEL MAR, 1-night family trip
Verified Expedia guest review

6/10 Good

Bad conditions.
My husband didn't stay because when he arrived he said the conditions looked terrible and left.
Joel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erik, 1-night trip
Verified Expedia guest review

2/10 Poor

Freddie, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Sarah, 2-night trip
Verified Orbitz guest review