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Casa Conde Hotel & Suites, San Jose

3.5 stars
South-west of Peace ParkSuroeste del Parque de la Paz, San JoseSan Jose74 - 1400Costa Rica
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Good3.7 / 5
Room
Room needs to be redecorated
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
108See all 108 Hotels.com reviews
From 278 reviewsTripAdvisor Traveller Rating

Casa Conde Hotel & Suites, San Jose

from $79
  • Standard Suite, 2 Bedrooms
  • Standard Suite
  • Master Suite
  • Suite
  • Junior Suite
  • Standard Apartment
  • Junior Suite Handicap
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • 1 per room (up to 20 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Casino shuttle *

Other information

  • Smoke-free property

Also known as

  • Casa Conde
  • Casa Conde Hotel
  • Casa Conde Hotel San Jose
  • Casa Conde San Jose
  • Hotel Casa Conde

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the swimming pool or health club without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: CRC 20 per night

Optional extras

Breakfast costs between CRC 6000 and CRC 6000 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CRC 50000 per pet, per stay (maximum CRC 50000 per stay)

Airport shuttle service is offered for an extra charge of CRC 25000 per room (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Casino shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Sauna
Working away
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built 2003
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Separate living room
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 27-inch TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Casa Conde Spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

RINCON DEL CONDE - This poolside fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Casa Conde Hotel & Suites, San Jose’s small print

Also known as

  • Casa Conde
  • Casa Conde Hotel
  • Casa Conde Hotel San Jose
  • Casa Conde San Jose
  • Hotel Casa Conde

Policies

Only registered guests are allowed in the guestrooms.

Children under 10 years old are not allowed in the swimming pool or health club without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: CRC 20 per night

Optional extras

Breakfast costs between CRC 6000 and CRC 6000 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CRC 50000 per pet, per stay (maximum CRC 50000 per stay)

Airport shuttle service is offered for an extra charge of CRC 25000 per room (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Casino shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 108 reviews

Casa Conde Hotel & Suites, San Jose
Good3.0 / 5
Ok place
You needed to pay for the transfer. The transfer was not there, I wish they had told us as we were waiting in the airport for 1 hour with a baby despite calling and confirming this the day before.
4 night family trip
Casa Conde Hotel & Suites, San Jose
Excellent4.0 / 5
Apartahotel with friendly service
Overall as expected since I've stayed at hotel before. Hotel service and staff are friendly. The room I stayed in this time had a washer and dryer which was a plus. The furnishings such as cabinets, sofas, kitchen are dated and show signs of needing replacement. The beds are fine and comfortable. The hotel is away from the city center so is quiet but not quick to get to and from. You can stock up on groceries since there's a stove, refrigerator and sink. The neighborhood outside of the hotel is not the safest so walking especially after dark is not recommended. The nearest supermarket is about 3/4 miles away but you need to cross heavy car traffic streets with no cross walks. I am aware of that so I will use the hotel called taxi service or Uber. The restaurant breakfast buffet was very nice and had variations each morning. The restaurant staff are terrific. They smile a lot. A great way to start the day. The hotel grounds have many Costa Rican plants and items to look at. I recommend staying at the hotel and will stay again.
4 night trip
Casa Conde Hotel & Suites, San Jose
Outstanding5.0 / 5
We had an issue checking in because one of our rooms was not found in their records until I provided a receipt with more details. This took some time and confusion. Also, for groups, it is important to know this hotel has multiple buildings, so if you want your rooms together, you will need to let the hotel know in advance. We booked online, so our group's 4 rooms were all in 3 different buildings. It may also be important to know there is not much in walking distance from the hotel. The hotel does have a nice restaurant, though. Most of the staff were very helpful and nice. There was one employee who did not seem interested in helping, but everyone else was great. There is a beautiful pool area, but it may be uncomfortable for some, as the hotel restaurant is right there at it so it may feel like everyone eating or working at the restaurant is watching. The property is gated and there is security at the gate. It is a lovely and quiet place, with a much more homestyle feeling than most hotel rooms (wardrobes, dressers, kitchen/living area).
9 night trip with friends
Casa Conde Hotel & Suites, San Jose
Poor1.0 / 5
Disappointing to say the least
Booked for a one night stay, restaurant service was slow, poor and very disappointing. ran shower on full hot for over 10 minutes to say water was luke warm would be a compliment. bathroom smelled like#$%^^, had to keep windows open. hotel should seriously consider revamping its management style
1 night romance trip
Casa Conde Hotel & Suites, San Jose
Outstanding5.0 / 5
Great hotel for a reasonable price
Amazing hospitality, friendly staff and amazing breakfast for a very resonable rate. Would definitely stay there again. Great for our family, the staff was incredibly helpful.
13 night family trip

See all reviews

Casa Conde Hotel & Suites, San Jose

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