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Custom Hotel Los Angeles Airport - a Joie de Vivre Hotel, Los Angeles

3.5 stars
8639 Lincoln BlvdLos AngelesCA90045United States of America, 800-491-6126
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  • Los Angeles, CA (LAX-Los Angeles Intl.) 5-min drive; 2.3 miles/3.7 km
  • Long Beach, CA (LGB-Long Beach Municipal) 28-min drive; 23.7 miles/38.2 km
  • Burbank, CA (BUR-Bob Hope) 40-min drive; 28.4 miles/45.7 km
  • Los Angeles Union Station 27-min drive; 20.7 miles/33.4 km
  • Valet parking (surcharge)
  • Extended parking (surcharge)
  • Free airport shuttle
Good3.4 / 5
Location
Great location
Vibe
Decent vibe
Room
Room needs to be redecorated
1836See all 1,836 Hotels.com reviews
From 1,433 reviewsTripAdvisor Traveller Rating

Custom Hotel Los Angeles Airport - a Joie de Vivre Hotel, Los Angeles

Hotel Info: 866-539-8117

from $140
  • Deluxe Room, 1 King Bed
  • Room, 2 Double Beds (Elevated)
  • Standard Room, 1 Queen Bed, View
  • Custom One Bedroom Suite
  • Standard Room, 1 King Bed, View
  • Deluxe Room, 1 Queen Bed
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • LA Story - 2 Beds
  • Suite, 1 Bedroom (Elevated)
  • Room, 2 Double Beds (Elevated)
  • LA Story - 1 Bed
  • Room, 1 Queen Bed (Elevated)
  • Room, 1 King Bed (Elevated)
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 Queen Bed
  • Double Room, 2 Double Beds, View

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Custom Hotel
  • Custom Hotel Los Angeles Airport
  • Custom Los Angeles Airport
  • Hotel Custom
  • Custom Hotel Los Angeles Airport a Joie de Vivre Hotel

Optional extras

Extended parking is available for an extra charge

Valet parking costs USD 35 per night with in/out privileges

Cribs/Infant beds are available for USD 20.00 per stay

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
Things to do
  • Outdoor pool
  • Fitness facilities
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Multilingual staff
Facilities
  • Elevator/lift
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Deck 33 Bar Restaurant - This poolside restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Layover Lounge - This café serves breakfast only. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Custom Hotel Los Angeles Airport - a Joie de Vivre Hotel, Los Angeles’s small print

Also known as

  • Custom Hotel
  • Custom Hotel Los Angeles Airport
  • Custom Los Angeles Airport
  • Hotel Custom
  • Custom Hotel Los Angeles Airport a Joie de Vivre Hotel

Optional extras

Extended parking is available for an extra charge

Valet parking costs USD 35 per night with in/out privileges

Cribs/Infant beds are available for USD 20.00 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 1836 reviews

Custom Hotel Los Angeles Airport - a Joie de Vivre Hotel, Los Angeles
Excellent4.0 / 5
comfortable stay in a hotel right by LAX and the beach. Friendly and helpful staff.
2 night family trip
Custom Hotel Los Angeles Airport - a Joie de Vivre Hotel, Los Angeles
Poor1.0 / 5
Moldy room with broken AC-but nice staff
my AC did not work, I asked twice to fix it-they did not. Elevators sometimes work. Friendly front desk staff. Nice driver. I paid $303 a night during a convention in a mold hole. I had very bad rest and everything stinks of mold. TERRIBLE! DO NOT STAY HERE!
1 night business trip
Custom Hotel Los Angeles Airport - a Joie de Vivre Hotel, Los Angeles
Excellent4.0 / 5
Only thing that threw me off was parking. No garage or much available street parking so your only choice is valet. Rates weren't toon bad but seems like at least it would be included given there's few other options...
2 night trip with friends
Custom Hotel Los Angeles Airport - a Joie de Vivre Hotel, Los Angeles
Fair2.0 / 5
Don't waste your money
I would not stay at Custom hotel again!!! While the pictures are accurate, the hotel is old and dirty! As you may notice in the picture there are curtains on the wall for no reason, weird but okay. Then you take a closer look and the curtains are extremely dusty, I asked the cleaning lady to dusty the curtains and she said No, they don't do that!!! There were stains on the pillows, ottomans, hair on the towels and in the tub. Even the telephone was dirty. I don't think they actual clean the rooms. Also, I was shocked that they charge $12.95 for breakfast that most hotels offer for free!!! Parking is $35/day. Customer was pretty awful as well.
2 night romance trip
Custom Hotel Los Angeles Airport - a Joie de Vivre Hotel, Los Angeles
Poor1.0 / 5
All-time lower customer service
Not helpful. Would not accommodate. Staff interactions felt incredibly forced. Will never book with any Joie de Vivre hotel again due to my interactions with the LAX location's front desk staff and manager.
1 night romance trip

See all reviews

Custom Hotel Los Angeles Airport - a Joie de Vivre Hotel, Los Angeles

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