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Heritage Suites Hotel, Siem Reap

4.5 stars
Wat PolangkaPhum Slok Kram, Siem Reap17000Cambodia, 800-491-6126
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Excellent4.5 / 5
Bar
Bar is awesome
Service
Fantastic service
Food
Delicious food
Value
Value for money could be better
41See all 41 Hotels.com reviews
From 1,205 reviewsTripAdvisor Traveller Rating

Heritage Suites Hotel, Siem Reap

Hotel Info: 866-539-8117

from $105
  • Bungalow, 1 King Bed - 02 Ways Transfer
  • Executive Suite
  • Classic Room, 1 King Bed - 02 Ways Transfer

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle

Parking

  • Free self parking

Also known as

  • Heritage Hotel Suites
  • Heritage Suites
  • Heritage Suites Hotel
  • Heritage Suites Hotel Siem Reap
  • Heritage Suites Siem Reap
  • Heritage Hotel Siem Reap
  • Heritage Siem Reap
  • Heritage Suites Hotel Relais And Chateaux

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for USD 50 per night

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Use of nearby fitness center (discount)
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 17
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Lobby Bar and Mezzanine - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Heritage Suites Hotel, Siem Reap’s small print

Also known as

  • Heritage Hotel Suites
  • Heritage Suites
  • Heritage Suites Hotel
  • Heritage Suites Hotel Siem Reap
  • Heritage Suites Siem Reap
  • Heritage Hotel Siem Reap
  • Heritage Siem Reap
  • Heritage Suites Hotel Relais And Chateaux

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for USD 50 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 41 reviews

Heritage Suites Hotel, Siem Reap
Outstanding5.0 / 5
Great Style and Service
Great retreat ins Siem Reap. Could not ask for a better hotel and staff!
3 night romance trip
Heritage Suites Hotel, Siem Reap
Outstanding5.0 / 5
An amazing stay!!
Great service, we were sad about leaving.
3 night romance trip
Heritage Suites Hotel, Siem Reap
Outstanding5.0 / 5
What a Find!
We stayed 4 nights at this boutique hotel. The management are so concerned with your comfort. The staff are incredible polite. The included breakfast offers a wide variety of choices for all tastes. It is not a buffet. Instead it is regular table service with fresh squeezed juice. The hotel rooms are non-smoking with an outdoor covered smoking lounge. This must be new because this site said they couldn't guarantee non-smoking. We were delighted when we arrived to find that was no longer the case. The hotel is tucked away from the downtown area about 1.5 km away. (A $2 tuc tuck ride). It is in a working neighborhood that may seem rough to western eyes but is perfectly ordinary for Cambodia and safe. It is also not located by the new mega hotels on the highway where the bus loads of tourists stay. There is live Jazz on Thursday nights in the large bar/restaurant. Despite this being a boutique hotel it is very kid friendly and has family accommodations. I would definitely stay there again and would recommend it to friends.
4 night romance trip
Heritage Suites Hotel, Siem Reap
Outstanding5.0 / 5
Good location for local charm.
We stayed here at the end of a tour having stayed at Raffles the evening before. We enjoyed this hotel very much and thought the staff excellent and accommodating in every way. While the surrounding neighborhood is not elegant we enjoyed it very much as we experienced more of the local culture. I especially enjoyed walking in the local Wat which would not be on any tour agenda.
1 night trip
Heritage Suites Hotel, Siem Reap
Excellent4.0 / 5
Stay at Heritage suites
We loved the hotel, especially the staff. The drinks were reasonably priced, and the breakfast was very good. Always a staff member smiling and there to help with anything you may need.
2 night trip

See all reviews

Heritage Suites Hotel, Siem Reap

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