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Halong Plaza Hotel

Photo gallery for Halong Plaza Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, premium bedding, down comforters, pillowtop beds

Overview of Halong Plaza Hotel

Halong Plaza Hotel

4.0 star property
4-star hotel with 2 restaurants, near Bai Chay Market

8.2/10 Very Good

180 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $47
Price available on 2/7/2023
Map
8 Ha Long Road, Bai Chay Ward, Ha Long, Quang Ninh

Room options

About this area

What's nearby

  • In Bai Chay

Getting around

  • Haiphong (HPH-Cat Bi) - 53 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Nam Phong Coffee & Tea - 18 min walk
  • Asia Restaurant - 18 min walk
  • Ecolodge Café and Pub - 3 min drive
  • 14 Pizza Halong - 5 min drive
  • Sunland Coffee - 5 min drive

About this property

Halong Plaza Hotel

Halong Plaza Hotel offers an airport shuttle (available 24 hours) for VND 2200000 per room one way. Guests can indulge in massages, and Four Seasons, one of 2 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this upscale hotel. Fellow travelers like the pool and helpful staff.

Languages

English, Vietnamese

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Beach nearby
  • Boat tours nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Doorbell and phone notification
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • Smart speaker
  • 40-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms. Services include massages.

Dining

Four Seasons - This restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Bay View - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
La Plaza Bar - This bar overlooks the ocean. Happy hour is offered. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 560000 for adults and VND 230000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 2200000 per room (one way)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of VND 1000000 (subject to availability)
  • Late check-out can be arranged for an extra charge of VND 1000000 (subject to availability)

Children & extra beds

  • Rollaway beds are available for VND 600000 per night

Pool, spa, & gym (if applicable)

  • Children under 8 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Halong Plaza
Halong Plaza Hotel
Hotel Halong Plaza
Halong Plaza Bay
Halong Plaza Hotel Hotel
Halong Plaza Hotel Ha Long
Hotel Halong Plaza Hotel Ha Long
Ha Long Halong Plaza Hotel Hotel
Hotel Halong Plaza Hotel
Halong Plaza Hotel Ha Long
Halong Plaza Ha Long
Halong Plaza Hotel Hotel Ha Long

Frequently asked questions

Does Halong Plaza Hotel offer free cancellation for a full refund?
Yes, Halong Plaza Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Halong Plaza Hotel?
As of Jan 30, 2023, prices found for a 1-night stay for 2 adults at Halong Plaza Hotel on Feb 7, 2023 start from $47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Halong Plaza Hotel?
This property confirms that guests are provided with hand sanitizer and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Halong Plaza Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Halong Plaza Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Halong Plaza Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Halong Plaza Hotel?
Yes, an airport shuttle is available. The charge is VND 2200000 per room one way.
What are the check-in and check-out times at Halong Plaza Hotel?
You can check in from 2 PM - midnight. There's a charge of VND 1000000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of VND 1000000 (subject to availability). Express check-in and check-out are available.
What is there to do at Halong Plaza Hotel and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Halong Plaza Hotel also has a garden.
Are there restaurants at or near Halong Plaza Hotel?
Yes, there are 2 onsite restaurants, featuring ocean views. Nearby restaurants include Sunland Coffee (2.9 mi), 14 Pizza Halong (3 mi), and Rock House Pizza (3.1 mi).
Does Halong Plaza Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Halong Plaza Hotel like?
Halong Plaza Hotel is in Bai Chay, a short 9-minute walk from Ha Long International Cruise Port and 15 minutes' walk from Typhoon Water Park. Travelers say this hotel is in a good location.

Reviews

8.2

Very Good

8.9/10

Cleanliness

8.3/10

Staff & service

7.5/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Great room, staff excellent. Occupancy low due to Coronavirus, but still very enjoyable.
Julian P P, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Wouldn't bother
Arrived during coronavirus worries so very empty hotel and you would have thought the hotel would have been keen to have tourists. However I had the usual Seaview debacle. I booked a Seaview and they were so many rooms available. I was given a bridgeview and was then offered a charge to have a Seaview which I refused to pay. Eventually got given one of the many of the sea view rooms. Ask for a late check-out and they wanted to charge almost the equivalent of a whole night even though the hotel was barely occupied. Was offered 2 hours for free. Customer care completely lacking, all about taking your money
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The views from the room of the bay, the bridge, cable car and big wheel were amazing. The Executive suite was superb. Food was good. Reception service brilliant. Massage excellent.
4-night romance trip
Verified Expedia guest review

8/10 Very Good

Room was ok the only thing i don’t like is when I got a massage at the hotel and the masseuse was rude and she kept on pinching me instead of massaging . Overall that was a traumatic experience for me
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel, Thanks good foods, great breakfast place are very clean,staffs are very professional and very friendly and very helpful !
1-night family trip
Verified Expedia guest review

6/10 Good

Underwhelmed. 1 or 2 nights max.
We were a little disappointed with the overall experience at the Halong Plaza hotel. It was off to a poor start when the driver we had organised through the hotel to transfer us from the airport was falling asleep at the wheel! When we raised with the hotel they said it was an external service and so nothing to do with them. I asked to speak to reception manager and he did eventually apologise and upgraded us to the 12th floor and a nice view of the bay, which was appreciated. Lovely view of the rainbow bridge which is beautiful at night. Very little options for food in the daytime as everything closed in the vicinity so we used hotel restaurant but were disappointed with mistakes in the order e.g. I ordered chicken with banana and bacon which came plain. When I asked they said they were out of bananas and presented a side plate of cold bacon. Unimpressed. We tried the bar for happy hour and asked for their advertised 'cocktail of the week', a simple mojito, and the woman behind the bar didn't know what one was so we had spirit and mixer instead for ease. The area is practically a ghost town (we do appreciate Sept is not peak season) and very few people around, we were glad we only booked 2 nights. The hotel did help us organise the Halong bay boat tour which was stunning and reasonable price. A real highlight. Good size pool and extensive gym. The room was very spacious and the bed comfortable. The rainfall shower was very basic and lacked power, nothing special.
James, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

This is a beautiful property ruined by HORRIBLE management. I cannot tell you how much the Halong Plaza Hotel seeks to rip off its customers. They cancelled excursions after I booked and paid for them. After their screw up caused me to change my vacation plans, they charged me for a night that I did not say....even though it was their fault. I had laundry done and it cost MORE than any hotel I have ever stayed at in my life. ALMOST $10USD per piece. The front desk manager is the worst I have ever met in my 40 years of travelling. NOTE: I have NEVER given a HORRIBLE rating in my life to any hotel......Halong Plaza has earned that reputation!
Robert, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Irene, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ken, 2-night romance trip
Verified Expedia guest review