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Pan Pacific Suzhou, Suzhou (Suzhou)

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
259 Xin Shi RoadSuzhou (Suzhou)Jiangsu215007China

Luxury hotel in Gu Su District with outdoor pool, indoor pool
  • Free WiFi and free parking
Great location
Fantastic service
Great pool
Awesome vibe
97See all 97 reviews
From 1,108 reviewsTripAdvisor Traveller Rating

Pan Pacific Suzhou, Suzhou (Suzhou)

from $83
  • XX deluxe room
  • xx towers room
  • X- ignore
  • X- ignore
  • X- ignore
  • X- ignore
  • X- ignore
  • X- ignore
  • Luxury Room, 1 King Bed
  • Premier King Room
  • Pacific Club King
  • Pacific Club Studio King
  • Standard Room
  • Executive Suite, 1 King Bed
  • Superior Room
  • Executive Premier King
  • Luxury Room, 2 Twin Beds
  • Executive Premier Twin
  • Pacific Club Twin
  • Premier Twin Room
  • Executive Premier King
  • Deluxe King Room
  • Deluxe Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 480 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-6 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking (limited)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Children's pool
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Billiards or pool table
Working away
  • Conference space
  • Meeting rooms 18
  • Conference space size (feet) - 15070
  • Conference space size (meters) - 1400
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 3
  • Year Built 1999
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Garden Brasserie - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Keyaki - This poolside theme restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Hai Tien Lo - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Pan Pacific Suzhou, Suzhou (Suzhou)’s small print

Also known as

  • Pan Pacific Hotel Suzhou
  • Pan Pacific Suzhou
  • Suzhou Pan Pacific
  • Pan Pacific Suzhou Hotel Suzhou
  • Pan Pacific Suzhou Hotel


Only registered guests are allowed in the guestrooms.

  • Pool access available from 6 AM to 11 PM.
  • Parking height restrictions apply.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Optional extras

    Rollaway beds are available for CNY 175.0 per night

    Buffet breakfast is offered for an extra charge of CNY 128 for adults and CNY 68 for children (approximately)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Pan Pacific Suzhou, Suzhou (Suzhou)


    • In Gu Su District
    • Suzhou Ancient Grand Canal - 5 min walk
    • Pan Gate - 5 min walk
    • XiangYun ShengHuo YiShu ZhanLanGuan - 9 min walk
    • SuZhouShi GuiHua ZhanShiGuan - 9 min walk
    • Suzhou Baihuazhou Park - 12 min walk
    • Tiger Hill - 19 min walk
    • Kūnqǔ Opera Museum - 19 min walk

    Getting around

    • Wuxi (WUX-Shuofang) - 39 min drive
    • Shanghai (SHA-Hongqiao Intl.) - 73 min drive
    • Free self parking
    • Limited parking

    Pan Pacific Suzhou, Suzhou (Suzhou)

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