Novotel Samui Resort Chaweng Beach Kandaburi, Koh Samui

The house keeping was not very efficient. Our bathroom sink was clogged and I notified them 3 time and was not ever fixed. Also, the are kind of cheep when it comes to simple requests like having ice in the room. They charged us 60 baht for a bucket of ice for our room.

This hotel was wonderful. The location was amazing. I had booked a beachside room and was disappointed that it was neither beach front or beach view as I had expected. It just means the hotel was on the beach side of the street. However, as I got used to it, it was perfect. Huge room and steps from the beach. Quiet and peaceful at night.

Good place for the family. Amazing pool and they have good beach access. The place is right at Chaweng, few minutes away from the major market place. Lot of local shops, 7/11, bike renting shops near by. So it comes handy when you have a toddler or a baby travelling with you. One major problem we faced was with the air conditioning. It just doesn't cool the room. We complained twice, but it didn't cool down a bit. Finally we asked to place a fan inside the room.

Wasn't the best service really booked a room for family of 4 to find 2 single beds together and a sort off couch asked hotel for more tried to charge 1400 baht a night for beds thankfully only was ther a well, ther was ants all over room so got eaten on a night, also rooms never got cleaned till afternoon. Breakfast wasn't great half Cooked omelettes have got salmonella wrote all over them and cups and glasses dirty, on plus side pool was good and location was good 10 minutes walk from chaweng Main Street.

liked it