Xelena Hotel & Suites

Property class: 5 and above

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful

Lakefront calm with Patagonian flair

Xelena Hotel & Suites sets a serene, high-end tone right on the banks of Lago Argentino, where the quiet feels purposeful and the views do the talking. Contemporary suites in warm tones pair plush bedding and soft linens with modern comfort. In between, a heated indoor pool and a spa focused on aromatic therapies keep the day moving at an easy, restorative pace.

  • Lakefront setting

    Quietly set on Lago Argentino, with unobstructed views across Patagonia’s landscape.

  • Dining with regional soul

    Patagonian flavors and Argentine wines come together in a polished, lake-view setting.

  • Health Club reset

    A heated indoor pool makes it easy to unwind while taking in the scenery.

Amenities

  • Outdoor Huerta & Fuegos with garden-sourced plates
  • Ancestral Curanto and lamb-on-the-stake cooking
  • Lobby bar fireplace for wine at sunset
  • Spa menu with specialized beauty treatments
  • Hourly complimentary shuttle to downtown
  • Junior Suites with lake views and king beds
These property details are summarized by AI

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

A hotel room with a bed, a desk, a chair, a table, a lamp, a phone, and a painting.

Superior Room

9.8 out of 10
Exceptional
(24 reviews)
  • Lake view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple

A hotel room with a large bed, a desk, a chair, and a TV.

Triple

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite Junior

A hotel room with a large bed, a desk, a chair, and a view of the sea.

Suite Junior

7.4 out of 10
Good
(3 reviews)
  • Lake view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

A hotel room with a bed, bedside tables, a desk, two chairs, a TV, and a large window with curtains.

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite de Lujo

A room with a large window, a sofa, a dining table with chairs, and a bed.

Suite de Lujo

  • Lake view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Presidencial

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the sea through a sliding door.

Suite Presidencial

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 1346 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
René Favaloro 3548, El Calafate, Santa Cruz, 9405

What's nearby

  • Lago Argentino - 1 min walk - 0.2 km
  • Bahía Redonda - 4 min walk - 0.4 km
  • Bahía Redonda Viewpoint - 18 min walk - 1.5 km
  • Avenue del Libertador - 20 min walk - 1.7 km
  • Calafate Fishing - 5 min drive - 2.7 km

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive
  • Free shopping center shuttle

Restaurants

  • ‪La Lechuza - ‬5 min drive
  • ‪La Lechuzita - ‬6 min drive
  • ‪La Tolderia - ‬6 min drive
  • ‪Pura Vida Resto Bar - ‬4 min drive
  • ‪Mako Restaurante - ‬5 min drive

About this property

Xelena Hotel & Suites

  • Xelena Hotel & Suites is a great choice for a stay in El Calafate. Guests can visit the spa to indulge in massages, body wraps, or facials, and MORA serves dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 100 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited

Offsite

    • Free shopping center shuttle

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Lifeguard on site

What to do

  • Pool table

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Heated floors

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Zen Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

Dining

MORA - Overlooking the ocean, this restaurant serves dinner only. Open daily.
PIERROT - Overlooking the ocean, this lobby lounge serves breakfast and lunch. Open daily.
Huerta & Fuegos - Onsite tapas bar. Open daily.
Coral Coffe Shop - Onsite café. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Hoteles mas Verdes. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 for adults and USD 20 for children

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa
Cashless transactions are available.

Also known as

Hotel Xelena
Xelena El Calafate
Xelena Hotel
Xelena Hotel El Calafate
Xelena Deluxe Hotel El Calafate
Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate

Frequently asked questions

Does Xelena Hotel & Suites offer free cancellation for a full refund?

Yes, Xelena Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Xelena Hotel & Suites?

Yes, there's an indoor pool.

Are pets allowed at Xelena Hotel & Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Xelena Hotel & Suites?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Xelena Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Xelena Hotel & Suites?

No, this hotel doesn't have a casino, but Casino Club El Calafate (6-min drive) is nearby.

What is there to do at Xelena Hotel & Suites and nearby?

Xelena Hotel & Suites has a spa, an indoor pool, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Xelena Hotel & Suites?

Yes, MORA offers ocean views.

What's the area around Xelena Hotel & Suites like?

Xelena Hotel & Suites is located on the waterfront in Macrozona Bahía Redonda y Primeros Faldeos, a short 18-minute walk from Avenue del Libertador and 4 minutes' walk from Bahía Redonda.

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Reviews

Xelena Hotel & Suites Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, varied, and a highlight of the stay. (13 reviews)
  • The hotel restaurant served good food, especially the lamb, and offered a convenient breakfast buffet with a peaceful view. (11 reviews)
  • The pool area was pleasant, cozy, and heated, offering a great experience for guests. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
View
Food
Lake
Location
Amenities
Towns

Reviews

Verified review

10/10 Exceptional

Enjoyed the pool area and the view. Great hotel and staff.
Verified review

10/10 Exceptional

Beautiful views. Staff was helpful.
Verified review

10/10 Exceptional

Excellent Place to stay in Calafate. Great quality costo balance Outside of the main center but has shuttle to take you there every hour Staff is amazing. Food is great Rooms could use an upgrade
Verified review

10/10 Exceptional

Very nice place to stay. Buffet was good but could add more food for international guests.
Verified review

10/10 Exceptional

Beautiful view
Verified review

10/10 Exceptional

Beautiful spacious room with gorgeous view. Very clean. Well maintained. Friendly staff. Nice pool area. Great breakfast.
Verified review

10/10 Exceptional

Great view to the lake, free transfer to town
Verified review

10/10 Exceptional

Wonderful Massage! Loved the facilities good running trail
Verified review

10/10 Exceptional

Very good property with beautiful views. Room was clean and well appointed, staff was helpful, it was a nice place. The only disadvantage (or advantage, depending on perspective) is that it was a bit out of town, so the main street with all the restaurants was not as easily walkable. We had a car so it didn't bother us. Stayed in March of 2026.
Verified review

10/10 Exceptional

Spacious rooms with nice view. Very friendlu staff
Verified review

10/10 Exceptional

Fabulous views of lake Argentino from the hotel and staff very helpful especially with our early arrival and check in. There is a shuttle bus to and from the town so didn’t matter that we were a good 45 minute walk away.
Verified review

10/10 Exceptional

Great property, room and staff
Verified review

10/10 Exceptional

Hotel has great views. It is about a 1.5 mile walk to town. this was fine for us but may not be for everyone. The food in the hotel was excellent, and they packed us a great lunch for one of our tours.
Verified review

10/10 Exceptional

Premium bedding, wonderful staff and great view
Verified review

10/10 Exceptional

Great location and view. Big room also
Verified review

10/10 Exceptional

Wonderful views. Clean. Friendly staff.
Verified review

8/10 Very good

Nice room, courteous staff, good amenities, location a bit far from the city center and shuttle service slightly inconvenient
Verified review

10/10 Exceptional

Excellent experience from the moment we checked in. Great view of the Argentine Lake, hotel ambiance, and amicable personnel.
Verified review

8/10 Very good

Good view of Argentini Lake, staff is helpful
Verified review

10/10 Exceptional

Beautiful property with great views. Sunrise and sunset views were absolutely stunning.
Verified review

10/10 Exceptional

Excellent view from the room. Comfortable bed, nice bathroom. Breakfast was poor and staff were curt. Courtesy shuttle bus was useful if you could secure a seat. Overall the view made it all worthwhile.
Verified review

10/10 Exceptional

Xelena has been our best stay in Argentina! It is very clean, and the staff are friendly. There is also a wonderful view of the lake!
Verified review

10/10 Exceptional

Great service !

Great hotel! The service was excellent! The food, the location, the views, the cleanliness, and the best of all was the service from the front desk, to the waiters and cleaning staff. Definitely recommend this place!
Verified review

10/10 Exceptional

The staff is very efficient and courteous. The food is fantastic. I really enjoyed the view from the property and overall experience was outstanding.
Verified review

10/10 Exceptional

Beautiful location. Slightly far from town