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Grand Mercure Shanghai Hongqiao, Shanghai

4.5 stars
369 Xian Xia RoadShanghaiShanghai200336China, ‏800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Food
Delicious food
319See all 319 Hotels.com reviews
From 659 reviewsTripAdvisor Traveller Rating

Grand Mercure Shanghai Hongqiao, Shanghai

Hotel Info: 866-539-8117

from $86
  • Studio, 2 Single Beds
  • Deluxe Studio, 1 King Bed
  • Suite, 1 King Bed
  • Studio, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 442 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 12:30 PM
  • Express check-out
If you are planning to arrive after 6 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Also known as

  • Grand Mercure Accor Hotel Shanghai Hongqiao
  • Grand Mercure Shanghai Hongqiao Accor
  • Grand Mercure Shanghai Hongqiao Hotel
  • Grand Mercure Shanghai Hongqiao
  • Grand Mercure Hongqiao Shanghai Hotel Shanghai
  • Grand Accor Hongqiao Shanghai

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

Deposit: CNY 500.00 per night

Optional extras

Self parking costs CNY 128 per day

Buffet breakfast is offered for an extra charge of CNY 128 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Number of meeting rooms - 7
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Separate dining area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Vita Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

L'Atrium - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.

LV Feng Chinese Food - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Le 98 lounge - This bar serves light fare only. Happy hour is offered. Open daily.

Grand Mercure Shanghai Hongqiao, Shanghai’s small print

Also known as

  • Grand Mercure Accor Hotel Shanghai Hongqiao
  • Grand Mercure Shanghai Hongqiao Accor
  • Grand Mercure Shanghai Hongqiao Hotel
  • Grand Mercure Shanghai Hongqiao
  • Grand Mercure Hongqiao Shanghai Hotel Shanghai
  • Grand Accor Hongqiao Shanghai

Policies

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

Deposit: CNY 500.00 per night

Optional extras

Self parking costs CNY 128 per day

Buffet breakfast is offered for an extra charge of CNY 128 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 319 reviews

Grand Mercure Shanghai Hongqiao, Shanghai
Good3.0 / 5
Ok for the price.
I booked for days, but only stayed for three because I wasn't too thrilled. The hotel advertised their balcony, but I was disappointed to realize there was no access. The doors are locked. There are no chair outside inviting me to sit. There was some construction during this time and I could smell paint in the breakfast room, which is wide open to the entire building. You can walk out of your hotel room on any floor (say the 18th floor), walk 4 feet out and look down to the exposed food area. This me wonder about dust control and exposure to food. Anyway, without the construction and balcony gimmick, I like the hotel design. As for laundry, they offer a washing machine. The small soap pack costs 20rmb. Here's the next gimmick: The price they charge you to DRY your clothes (after you washed yourself) is the same to have them wash, dry, and package for you. So I just paid them to wash again. The iron in my room had a broken dial, but I was able to make it work. Overall, staff at the front desk helpful while intensely multitasking. I watched one guy dashing between calls, computers, and customers like a machine. The sleep was good here too.
3 night trip
Grand Mercure Shanghai Hongqiao, Shanghai
Excellent4.0 / 5
2 nights stay
location is not fantastic but ok. staff(Ms Du Jing) at bar counter was very pleasant and service with smile. But I have to say the food at the café was not tasty at all, I had spaghetti and also pizza. Wine could be better price too. Overall the stay is good as room is quite good.
1 night trip
Grand Mercure Shanghai Hongqiao, Shanghai
Excellent4.0 / 5
Grand Mercure Shanghai
Good overall, but need a refresh...
2 night business trip
Grand Mercure Shanghai Hongqiao, Shanghai
Fair2.0 / 5
Grand Mercure Shanghai
Location was tucked away and hard to find. Only two elevators which made it hard to access. It took about 30 minutes to get to Hongqiao airport so it wasn't nearly as close as I was led to believe.
1 night business trip
Grand Mercure Shanghai Hongqiao, Shanghai
Outstanding5.0 / 5
Good location for the eater
Great room and great rate. Good restaurant all around it. Definitely will stay there again.
1 night business trip

See all reviews

Grand Mercure Shanghai Hongqiao, Shanghai

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