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1 room, 2 adults

ARCOTEL Rubin Hamburg, Hamburg

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Steindamm 63HamburgHH20099Germany

4.5-star hotel in Saint Georg with restaurant, bar/lounge
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.4
Service
Fantastic service
Food
Delicious food
Room
Great room
Comfort
Very comfortable
456See all 456 Hotels.com reviews
From 811 reviewsTripAdvisor Traveller Rating

ARCOTEL Rubin Hamburg, Hamburg

from $73
  • Comfort Room
  • Superior Room
  • Junior Suite
  • Suite

What’s around ARCOTEL Rubin Hamburg, Hamburg

Landmarks

  • In Saint Georg
  • Schauspielhaus nearby
  • Museum of Arts and Crafts Hamburg nearby
  • Alster-Schwimmhalle nearby
  • Huhnerposten Events Location nearby
  • Hamburger Kunsthalle nearby
  • Markthalle Hamburg nearby
  • Levantehaus nearby

Getting around

  • Hamburg (HAM) - 5.4 miles/8.6 km
  • Self parking (surcharge)

About ARCOTEL Rubin Hamburg, Hamburg

Modern hotel with spa, in central St. Georg neighborhood

Close to the Alster river

Located in the lively St. Georg district, ARCOTEL Rubin Hamburg is a 10-minute walk from the Alster river and a 5-minute cab ride from the Warehouse District. It's a 5-minute stroll to Lohmühlenstrasse U-Bahn Station, and 10 minutes on foot to the main train station.

World-class shops and art

Hamburger Kunsthalle showcases Dutch, Flemish, and German paintings from the 14th century to the modern era and is a 15-minute walk away. For shopping, you can walk 15 minutes to Mönckebergstrasse, the famed shopping street beloved by locals and visitors alike.

Classic food and a fitness center

Crystal bar has cocktails and gin, while Restaurant FACETTE serves Austrian and German dishes and an innovative variety of vegan cuisine. The 7th-floor fitness center opens until midnight, while a steam bath, Finnish sauna, and light therapy sauna are also available. The hotel features 3,854 sq feet (358 sq meters) of meeting and function space.

Free WiFi, JOKA mattress

All 217 guestrooms are decked out in white and dark red, and include a seating area, work desk, and high-quality JOKA mattress. In addition to free WiFi, you can expect a flat-screen TV, minibar, soundproofed windows, and laptop-sized safe.

At a glance

Key facts

Hotel size

  • This hotel has 217 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
  • Bicycle rentals on site
  • Sailing nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business center
  • Number of meeting rooms -
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

ARCOTEL Rubin Hamburg, Hamburg’s small print

Also known as

  • ARCOTEL Rubin
  • ARCOTEL Rubin Hamburg
  • ARCOTEL Rubin Hotel
  • ARCOTEL Rubin Hotel Hamburg

Policies

Parking height restrictions apply.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 18.00 per night

Rollaway beds are available for EUR 40 per night

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 456 reviews

ARCOTEL Rubin Hamburg, Hamburg
Exceptional10.0
Great location (neighborhood, diverse restaurants, two blocks from metro, 10 minute walk to main train station,.. ) very comfortable room. Updated facility. Breakfast has interesting, local flavor.
edward, us3 night trip
ARCOTEL Rubin Hamburg, Hamburg
Good6.0
Not a good location
Why Hotel Arcotel. We followed the same plan than previous selections for our trip: close to the train station and to the places we wanted to visit. We selected Arcotel due the good reviews and location however, we regret this selection. Location: The hotel is located close to the train station and close to a nice neighborhood however, the hotel itself is in an area I did not like. Every time we walked out the hotel we had two options: Take a detour through the nice neighborhood (10-15 minutes) or walk directly toward the places we wanted to visit. We decided to take the detour at the evenings for safety reasons. We did not feel comfortable going for dinner so we had a late lunch and skip dinner. Why we did not like the location? Drunk / drugged people on the street. Services: Hotel was under maintenance so you could smell the paint. Room was ok and the small bathroom was clean and functional. Acceptable WiFi but the A/C was not working. Water offered at the room for $4 euros; you can buy Evian water (1 liter) in the local stores for $1.50 euros (other hotels in Germany charged $2.50 what is reasonable). We had an early check-in and the room was not available. They offered to move our luggage for us to the room so we could start our visit to the city. We accepted but the surprise was that they did not do that (not a big deal but why offer something you won’t do). Overall, service and amenities are ok (average) but hotel location is not
Martin M, us2 night trip
ARCOTEL Rubin Hamburg, Hamburg
Exceptional10.0
Nice hotel near Hamburg central Station
It is amazing stay. I really enjoyed it
Deby, us1 night trip
ARCOTEL Rubin Hamburg, Hamburg
Fair4.0
Avoid this place
I selected this hotel based on the great reviews I saw from hotel.com. They could not have been more wrong. Upon checking in I already noticed the lobby is nowhere near a 4 Star hotel standard but still wasn’t concerned since the room was my main concern. Upon entering the room I immediately smelled the scent of cigarettes despite requesting a no smoking room. Went back to reception and was told there was nothing they could do, that the room had been cleaned and I would not be getting another one. The room itself was large but unimpressive with furniture that belongs in a college dormitory. One small pillow on a queen sized bed. To top this all off, the hotel is in one of the worst areas of town with drug addicts and garbage everywhere. This is the first review I’ve done because of how terrible it was. I can not believe this hotel is rated so highly.
Matthew, us1 night trip
ARCOTEL Rubin Hamburg, Hamburg
Good6.0
Check in/service needs improvement
Solid hotel, decent value in a bit of a run down area. Room was big and relatively clean and comfortable. Big issue was service/check in. First off, the front desk man tried to charge me again for what I had already prepaid. I had to ask another desk worker to double check that and he said he had and removed the charge. Secondly, I waited until 3pm for guaranteed check in and when I tried to check in, the woman said my room was not available. I pressed her on it and she made calls (took 5 minutes) and then she said it was ready. I then asked for my luggage which I had stored as I git in early and it took 20 minutes for them to get someone to open the door. I had to attend a tour and found myself rushing to get there due to the waste of almost a half hour. The check, despite having 3 people working was long and paperwork based and overall poorly handled. I had to ask confirm an early taxi to the airport 2 times as they write it on a slip of paper and didn’t have it in their computer system. I won’t be staying there again.
Kenneth, us1 night trip

See all reviews

ARCOTEL Rubin Hamburg, Hamburg

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