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1 room, 2 adults

ARCOTEL Rubin Hamburg, Hamburg

4.5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Steindamm 63, Hamburg, HH, 20099, Germany

4.5-star hotel with restaurant, connected to the airport, near Moenckebergstrasse
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 859 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Fantastic service
Tasty breakfast
Good internet service
Great location

ARCOTEL Rubin Hamburg, Hamburg

from $73
  • Comfort Room
  • Superior Room
  • Junior Suite
  • Suite

What’s around ARCOTEL Rubin Hamburg, Hamburg


  • In Saint Georg
  • Moenckebergstrasse - 11 min walk
  • Hamburger Kunsthalle - 12 min walk
  • Hamburg City Hall - 21 min walk
  • Miniatur Wunderland - 31 min walk
  • Hamburg Dungeon - 31 min walk
  • St. Michaelis Church - 36 min walk
  • Elbe Philharmonic Hall - 37 min walk

Getting around

  • Hamburg (HAM) - 14 min drive
  • Hamburg Central Station - 11 min walk
  • Hamburg Dammtor Station - 27 min walk
  • Hasselbrook Station - 5 min drive
  • Lohmuhlenstrasse U-Bahn - 4 min walk
  • South Central U-Bahn - 7 min walk
  • Berliner Tor Station - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 217 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets allowed (dogs only) *

  • 1 per room


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Sailing nearby
  • Segway rental/tour nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space size (feet) - 3854
  • Conference space size (meters) - 358
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
  • Disabled parking
  • Wheelchair accessible path of travel
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)

ARCOTEL Rubin Hamburg, Hamburg’s small print

Also known as

  • ARCOTEL Rubin
  • ARCOTEL Rubin Hamburg
  • ARCOTEL Rubin Hotel
  • ARCOTEL Rubin Hotel Hamburg
  • ARCOTEL Rubin Hamburg Hotel
  • ARCOTEL Rubin Hamburg Hotel
  • ARCOTEL Rubin Hamburg Hamburg
  • ARCOTEL Rubin Hamburg Hotel Hamburg


Parking height restrictions apply.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 18.00 per night

Rollaway beds are available for EUR 40.0 per night

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per pet, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 583 reviews

Poor 2.0
The maid STOLE FROM MY ROOM. I left a beer, water, and chocolates from Switzerland in my mini fridge, ALL GONE when I returned to my room. THE MAID STOLE!!! DO NOT STAY AT THIS HOTEL!!!
KG, us2 night trip
Exceptional 10.0
Great location (neighborhood, diverse restaurants, two blocks from metro, 10 minute walk to main train station,.. ) very comfortable room. Updated facility. Breakfast has interesting, local flavor.
edward, usTrip with friends
Good 6.0
Not a good location
Why Hotel Arcotel. We followed the same plan than previous selections for our trip: close to the train station and to the places we wanted to visit. We selected Arcotel due the good reviews and location however, we regret this selection. Location: The hotel is located close to the train station and close to a nice neighborhood however, the hotel itself is in an area I did not like. Every time we walked out the hotel we had two options: Take a detour through the nice neighborhood (10-15 minutes) or walk directly toward the places we wanted to visit. We decided to take the detour at the evenings for safety reasons. We did not feel comfortable going for dinner so we had a late lunch and skip dinner. Why we did not like the location? Drunk / drugged people on the street. Services: Hotel was under maintenance so you could smell the paint. Room was ok and the small bathroom was clean and functional. Acceptable WiFi but the A/C was not working. Water offered at the room for $4 euros; you can buy Evian water (1 liter) in the local stores for $1.50 euros (other hotels in Germany charged $2.50 what is reasonable). We had an early check-in and the room was not available. They offered to move our luggage for us to the room so we could start our visit to the city. We accepted but the surprise was that they did not do that (not a big deal but why offer something you won’t do). Overall, service and amenities are ok (average) but hotel location is not
Martin M, usRomance trip
Exceptional 10.0
Nice hotel near Hamburg central Station
It is amazing stay. I really enjoyed it
Deby, us1 night family trip
Fair 4.0
Avoid this place
I selected this hotel based on the great reviews I saw from They could not have been more wrong. Upon checking in I already noticed the lobby is nowhere near a 4 Star hotel standard but still wasn’t concerned since the room was my main concern. Upon entering the room I immediately smelled the scent of cigarettes despite requesting a no smoking room. Went back to reception and was told there was nothing they could do, that the room had been cleaned and I would not be getting another one. The room itself was large but unimpressive with furniture that belongs in a college dormitory. One small pillow on a queen sized bed. To top this all off, the hotel is in one of the worst areas of town with drug addicts and garbage everywhere. This is the first review I’ve done because of how terrible it was. I can not believe this hotel is rated so highly.
Matthew, us1 night trip

ARCOTEL Rubin Hamburg, Hamburg

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