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1 room, 2 adults
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Grand Mercure Rockford Esplanade Palm Cove, Palm Cove

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Cnr Veivers Rd Williams EspPalm CoveQLD4879Australia
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Excellent4.4 / 5
Location
Great location
Pool
Great pool
Service
Fantastic service
Wellness
Sufficient wellness & sports facilities
23See all 23 Hotels.com reviews
From 282 reviewsTripAdvisor Traveller Rating

Grand Mercure Rockford Esplanade Palm Cove, Palm Cove

from $164
  • Standard Apartment, 2 Bedrooms
  • 2 Bedroom Apartment
  • Studio, 1 Queen Bed
  • Apartment, 1 Bedroom
  • Apartment, 2 Full Beds
  • Apartment, 2 Queen Beds (Tropical)
  • Standard Apartment, 3 Bedrooms, Ocean View
  • Standard Apartment, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is 10 AM
The front desk is open during the following times:
  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 7 AM - 6 PM

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Also known as

  • Grand Mercure Rockford Esplanade Palm Cove
  • Grand Mercure Rockford Esplanade
  • Grand Mercure Rockford Esplanade Palm Cove Apartment
  • Mercure Rockford Esplanade
  • Mercure Rockford Esplanade Apartment
  • Palm Cove Grand Mercure
  • Grand Mercure Rockford Esplanade Hotel Palm Cove
  • Mercure Hotel Palm Cove
  • Mercure Palm Cove
  • Grand Mercure Rockford Esplanade Apartment

Policies

Noise-free guestrooms cannot be guaranteed.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for AUD 60 per stay

Continental breakfast is offered for an extra charge of AUD $25.00 per person (approximately)

Cribs/Infant beds are available for AUD 60.00 per stay

Airport shuttle service is offered for an extra charge of AUD 22.00 per person (one way)

Airport shuttle service for children between the ages of 2 and 12 costs AUD 11.00

In the hotel

Food and drink
  • Continental breakfast (surcharge)
  • 5 restaurants
  • 3 coffee shops/cafés
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
Working away
  • Business center
  • Conference space
  • Meeting rooms 3
  • Conference center
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Balcony or patio
  • Separate dining area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided

Grand Mercure Rockford Esplanade Palm Cove, Palm Cove’s small print

Also known as

  • Grand Mercure Rockford Esplanade Palm Cove
  • Grand Mercure Rockford Esplanade
  • Grand Mercure Rockford Esplanade Palm Cove Apartment
  • Mercure Rockford Esplanade
  • Mercure Rockford Esplanade Apartment
  • Palm Cove Grand Mercure
  • Grand Mercure Rockford Esplanade Hotel Palm Cove
  • Mercure Hotel Palm Cove
  • Mercure Palm Cove
  • Grand Mercure Rockford Esplanade Apartment

Policies

Noise-free guestrooms cannot be guaranteed.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for AUD 60 per stay

Continental breakfast is offered for an extra charge of AUD $25.00 per person (approximately)

Cribs/Infant beds are available for AUD 60.00 per stay

Airport shuttle service is offered for an extra charge of AUD 22.00 per person (one way)

Airport shuttle service for children between the ages of 2 and 12 costs AUD 11.00

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 23 reviews

Grand Mercure Rockford Esplanade Palm Cove, Palm Cove
Outstanding5.0 / 5
great for family travel.
The location is fantastic, we walked and did not have to drive unless we where leaving the area. Having two bathrooms is great with a family. I enjoyed the ability to create a separate sleeping areas then have it open and airy during the day. Plus just downstairs was a fantastic pool, restaurants, hair salon etc...
4 night family trip
Grand Mercure Rockford Esplanade Palm Cove, Palm Cove
Good3.0 / 5
Catherine The Great
Wonderful staff. If it wasn't for the kindness of the GM Catherine, we would have moved to another hotel. Like most Mercures, this was no more than a three star hotel situated in a private cove with very expensive shops and restaurants. The hotel is in dire need of a complete renovation and WiFi in Palm Cove is spotty and virtually nonexistent. But again, Catherine's kindness made our stay tolerable.
4 night romance trip
Grand Mercure Rockford Esplanade Palm Cove, Palm Cove
Outstanding5.0 / 5
Beautiful hotel and beautiful people
A gorgeous place to stay with amazing Tropicsl views in and out Lovely people that work here and nice clean tidy rooms surrounding a stunning pool and decked area Easily best value property in Palm cove,will be back again
3 night family trip
Grand Mercure Rockford Esplanade Palm Cove, Palm Cove
Excellent4.0 / 5
Lovely pool, friendly staff and great location.
The resort is nice with a fantastic pool and a few cool, externally managed cafe/ bars, restaurants just outside. Studio room size is fine for 2 adults. Staff is friendly in the typical FNQ way, had a couple of issues with the room key card which Garry at the reception promptly replaced. Keep in mind this is a serviced apartment style resort so reception is unattended in the evenings, if your room key card plays up you,ll need to call in the off site management to come and let you in.. Luckily they live nearby so they only took 15-20 minutes or so to attend, no biggie. Overall, the stay was pleasant, staff were great ( thanks Garry ;) and Palm Cove was as beautiful as always. Would be quite happy to stay here again on my next visit.
5 night trip with friends
Grand Mercure Rockford Esplanade Palm Cove, Palm Cove
Excellent4.0 / 5
Great location friendly staff
Lovely service all round great time
2 night romance trip

See all reviews

Grand Mercure Rockford Esplanade Palm Cove, Palm Cove

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