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Hotel ARENA am Zoo

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Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Comfort Single Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Standard Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Economy Single Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Overview of Hotel ARENA am Zoo

Hotel ARENA am Zoo

3.0 star property
Central hotel connected to the convention centre, within walking distance of Frankfurt Zoological Garden

7.6/10 Good

115 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
Map
Theobald-Christ Strasse 19, Frankfurt, HE, 60316

Room options

About this area

What's nearby

  • In Ostend
  • Zeil Shopping District - 2 min drive
  • Frankfurt Christmas Market - 4 min drive
  • Romerberg - 4 min drive
  • Römer - 4 min drive
  • Frankfurt Trade Fair - 23 min drive
  • Congress Center Messe Frankfurt - 8 min drive
  • Deutsche Bank Park - 24 min drive

Getting around

  • Frankfurt Airport (FRA) - 29 min drive
  • Mainz (QFZ-Mainz Finthen) - 39 min drive
  • Frankfurt (Main) Ost Station - 10 min walk
  • Konstablerwache Station - 11 min walk
  • Frankfurt (Main) Süd Station - 28 min walk
  • Zoo U-Bahn - 2 min walk
  • Ostendstraße S-Bahn - 3 min walk
  • East Station/Sonnemannstraße Tram Stop - 9 min walk

Restaurants

  • Home Ramen - 2 min walk
  • Café Bohne - 2 min walk
  • Shangrila - 4 min walk
  • Sandbar - 4 min walk
  • Pirosmani - 4 min walk

About this property

Hotel ARENA am Zoo

Hotel ARENA am Zoo puts you 4.8 mi (7.7 km) from Deutsche Bank Park. The helpful staff and location get good marks from fellow travellers. Public transportation is only a short walk: Zoo U-Bahn is 2 minutes and Ostendstraße S-Bahn is 3 minutes.

Languages

English, Georgian, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (EUR 15 per night; includes in/out privileges)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2017
  • Television in common areas

Accessibility

  • Lift

Languages

  • English
  • Georgian
  • German
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Kitchen/kitchenette use costs EUR 20 per night

Children & extra beds

  • Cots/infant beds are available for EUR 10 per night

Parking

  • Self-parking costs EUR 15 per night with in/out privileges
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Jaguar Frankfurt
Hotel ARENA am Zoo Frankfurt
Jaguar Frankfurt
Jaguar Hotel Frankfurt
ARENA am Zoo Frankfurt
ARENA am Zoo
Hotel ARENA am Zoo Hotel
Hotel ARENA am Zoo Frankfurt
Hotel ARENA am Zoo Hotel Frankfurt

Frequently asked questions

Does Hotel ARENA am Zoo offer free cancellation for a full refund?
Yes, Hotel ARENA am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel ARENA am Zoo?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel ARENA am Zoo on 3 Mar 2023 start from $63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel ARENA am Zoo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel ARENA am Zoo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel ARENA am Zoo?
Yes. Self-parking costs EUR 15 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel ARENA am Zoo?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel ARENA am Zoo?
No, this hotel doesn't have a casino, but Casino Bad Homburg (18-min drive) is nearby.
What is there to do at Hotel ARENA am Zoo and nearby?
Recommended spots to visit include Frankfurt Zoological Garden (3-min walk) and Zeil Shopping District (5-min walk), along with Frankfurt Cathedral (0.8 mi) and Römer (0.9 mi).
Are there restaurants at or near Hotel ARENA am Zoo?
Yes. Nearby restaurants include Shangrila (4-min walk), Sandbar (4-min walk) and Pirosmani (4-min walk).
What's the area around Hotel ARENA am Zoo like?
Hotel ARENA am Zoo is in Ostend, a short 2-minute walk from Zoo U-Bahn and 5 minutes' walk from Zeil Shopping District. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

8.6/10

Cleanliness

8.1/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

8/10 Very good

Checking in at the automated kiosk was not what we expected and kind of irritating after a long flight - we received email that there would be no one at the front desk. However, once we figured out how the machine worked and got our keys, we found the room to be clean and as we expected.
Farhad, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible hôtel with false description. There is no staff no lobby no breakfast offered even though it's advertised as offered. This hotel is a scam..the room numbers are taped on doors and signs in the hotel are not even written in German. I didn't feel safe staying there and had to leave that same night into a different hotel..avoid at all coats
Séverine, 3-night family trip
Verified Expedia guest review

2/10 Poor

The hotel was supposed to be open 24 hours. When we got there to check in there was a sign that said they only check guests in until 4:00PM! They were closed and we had to sleep in our car!
1-night family trip
Verified Hotels.com guest review

6/10 Good

I paid the evening before my departure the local turist tax. Next morning i had to pay again. Not very qualified staff.
Jukka, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean facilities, helpful staff. The rooms are small but clean, the beds are comfortable. The place is more quaint than luxurious but everything you need in a hotel room. I would stay here again
3-night family trip
Verified Expedia guest review

8/10 Very good

Nnn
Nicoleta, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

I had a small (single) room with weird lay-out (shower in middle of room). However room was clean and cosy and shower was actually very good. Hotel was in a quiet street very close to Zoo U-Bahn. Some shops and restaurants quite close by. Night-time noise from an adjoining room was a problem for me though.
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Cheap, comfortable, clean and friendly!
I spent one night at the hotel on a flight layover, so I was looking for a cheap, comfortable place close to the city centre. The room ticked all the boxes, and staff were all very friendly and efficient. The breakfast buffet was also good value :-)
Erik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

simon, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Alexander, 1-night business trip
Verified Hotels.com guest review