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1 room, 2 adults

Sheraton Shenzhen Futian Hotel, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great China International Exchange, Square, Fuhua Road, Futian District, Shenzhen, Guangdong, 518048, China, 800-491-6126

Luxury hotel with outdoor pool, connected to the convention center, near Coco Park
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
Great location
Fantastic service
Tasty breakfast
Fairly good value for money

Sheraton Shenzhen Futian Hotel, Shenzhen

More Info: 866-539-8117

  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, 2 Double Beds, Business Lounge Access
  • Superior Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Club Studio Suite, 1 King Bed, Business Lounge Access
  • Executive Suite, 1 King Bed, Business Lounge Access
  • Club Suite, 1 King Bed, Business Lounge Access

What’s around Sheraton Shenzhen Futian Hotel, Shenzhen


  • In Futian
  • Shenzhen Convention and Exhibition Center - 11 min walk
  • Coco Park - 7 min walk
  • Shenzhen City Hall - 12 min walk
  • Shenzhen Civic Center - 18 min walk
  • Guan Shanyue Art Museum - 21 min walk
  • Shenzhen Concert Hall - 25 min walk
  • Lianhua Mountain Park - 26 min walk

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 22 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 36 min drive
  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Station - 6 min drive
  • Hong Kong Sheung Shui Station - 11 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Gangxia Station - 9 min walk
  • Shopping Park Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 24 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (18 years old and younger) not allowed

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Children's club *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 86112
  • Conference space size (meters) - 8000
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Year Built - 2007
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • English
  • Korean
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features


Mezzo Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner.

The Exchange Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Chiu Chow Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.

Afterwards Lobby Bar - Onsite lobby lounge. Open daily.

Sheraton Shenzhen Futian Hotel, Shenzhen’s small print

Also known as

  • Hotel Shenzhen Futian
  • Sheraton Shenzhen Futian Hotel Hotel
  • Sheraton Shenzhen Futian Hotel Shenzhen
  • Sheraton Shenzhen Futian Hotel Hotel Shenzhen
  • Shenzhen Futian Hotel
  • Shenzhen Futian Sheraton
  • Sheraton Shenzhen Futian
  • Sheraton Shenzhen Futian Hotel
  • Shenzhen Sheraton
  • Sheraton Shenzhen
  • Shenzhen Sheraton
  • Sheraton Shenzhen Futian


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 218 for adults and CNY 109 for children (approximately)

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 174 reviews

Very Good 8.0
Quality of coffee at breakfast was not good but Starbucks is not far.
Beveley, us3 night trip with friends
Fair 4.0
I wish i should never stay in this hotel.
This is the only 5 stars hotel that i had un-pleased staying. First, when the elevator door opened, old and mold smell from the floor carpet is disguising, like dirty rug never got clean well. in the room, all is very old and small. the shower room is very small, and in a bad design, after a quick shower, water anywhere! There's no temperate control in room, it was so cold, i had to ask portable heater and comfort. The most horrible thing happened is the Bluetooth speaker in hotel ring at 6 a.m.on Saturday, while i worked late until 2 a.m. which completely ruined my weekend!!!
Yingmei, us2 night business trip
Fair 4.0
Terrible Japanese restaurant associated with hotel
The hotel in general was fine. What caused a major issue was the Japanese restaurant on the property. The hotel and all other restaurants took my corporate Visa along will billing to the room. I took some business guest to the Japanese restaurant. The price for menu was very overpriced, but since I had customers I continued with the meal. When the bill came the restaurant refused to take the Visa, and demanded a Chinese credit card or to pay cash. The bill was $2000 US Dollars so could not pay cash. We went round and round, so finally they said a manager was coming from another property with machine that would accept the Visa. They made us wait 3 hours until around 1am. We went to the front desk of hotel which offered no help, and said restaurant was not part of hotel, but was on their list of restaurants for the property. Next day the restaurant manager would still not take the Visa and threatened to call the police. I had to get our China Manager to pay via cash transfer. The Japanese restaurant is a total scam. The hotel management might also be on the scam.
us3 night business trip
Very Good 8.0
The hotel itself is very nice but my WiFi was very slow in my room and I had to sit in the lobby to get any work done.
Susan, us2 night business trip
Good 6.0
Not so 5 star
Ambience was okay. Clouset/dresser area was very smelly. The room did not had microwave even though the room i booked was Grand deluxe. Fitness centre was so so. There are better places to stay for the amount of money you are paying.
Syed Ahsan, us1 night business trip

Sheraton Shenzhen Futian Hotel, Shenzhen

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