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NH Collection Mexico City Santa Fé, Mexico City

4-star4 stars
Juan Salvador Agraz, 44Mexico CityCDMX05109Mexico

4-star hotel in Santa Fe with restaurant, bar/lounge
  • Free WiFi
Very Good8.4
Location
Great location
Vibe
Awesome vibe
WiFi
Good internet service
Value for money
Value for money could be better
203See all 203 Hotels.com reviews
From 515 reviewsTripAdvisor Traveller Rating

NH Collection Mexico City Santa Fé, Mexico City

from $66
  • Superior Room
  • Junior Suite
  • Premium Room
  • Superior Room (Extra Large)
  • Superior Room (Extra Bed 4 adults)
  • Superior Room (Extra Bed 3 adults)
  • Family Room (2 adults + 1 child)
  • Family Room (2 adults + 2 children)

At a glance

Key facts

Hotel size

  • This hotel has 135 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
Airport shuttle service is available at scheduled times from 6 AM to noon. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off from 6 AM to noon *

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms 5
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

NH Collection Restaurant - This bar specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

NH Collection Mexico City Santa Fé, Mexico City’s small print

Also known as

  • NH Collection Mexico City Santa Fé Hotel
  • NH Collection Mexico City Santa Fé

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 690

Self parking costs MXN 110 per day

Buffet breakfast is offered for an extra charge of MXN 310 for adults and MXN 155 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 250 per person

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around NH Collection Mexico City Santa Fé, Mexico City

Landmarks

  • In Santa Fe
  • Centro Santa Fe - 7 min walk
  • Chapultepec Park - 8.9 mi / 14.3 km
  • Auditorio Nacional - 8.7 mi / 13.9 km
  • French Embassy - 9.1 mi / 14.7 km
  • Centro Medico ABC - 6.8 mi / 10.9 km
  • Avenida Presidente Masaryk - 8.9 mi / 14.3 km
  • Museo Soumaya - 8.9 mi / 14.3 km

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 28 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 32 min drive
  • Mexico City Buenavista Station - 26 min drive
  • Mexico City Fortuna Station - 34 min drive
  • Tultitlan Lecheria Station - 36 min drive
  • Self parking (surcharge)
  • Limited parking
  • Airport drop-off service

Recent reviews

Very Good 8.4 From 203 reviews

NH Collection Mexico City Santa Fé, Mexico City
Poor2.0
Dirtiness Extravaganza
It was a total nightmare, our first room had the restroom uncleaned with dirty toilet paper in the trash and lipstick on the coffee cups, We requested to move and the second room had a ball of hair stuck to the shower wall, we complained yet again, they came up to clean while we had lunch, we came back and the ball of hair was STILL there (see picture attached). Nothing was ever attempted to satisfy or to make the situation better, all we got was an apology that was 1. Not enough and 2. Way too late. We ended up not staying for the third night and going to a different hotel, I assumed that because it was part of the NH family I would be staying somewhere comfortable, it was not comfortable, it was stressful and a horrible experience.If I had been a secret shopper for Hotels.com I would’ve given them a failing grade.
Mario, us2 night trip
NH Collection Mexico City Santa Fé, Mexico City
Very Good8.0
Great hotel
Great Hotel
Jorge Arturo, us1 night romance trip
NH Collection Mexico City Santa Fé, Mexico City
Good6.0
Too expensive
It was quite expensive for one night, it was not the amount that the app gave me.
Ana Ma, us2 night business trip
NH Collection Mexico City Santa Fé, Mexico City
Good6.0
Seems to be excellent, but not so much
There were some dirts in the bath room, and it made me depressed me. I did not know how to use the second shower head (even if I put the button, it could not be used). Breakfast arrangement was rather nice, but there were no cook for preparing the omelets (So I could not ask).
Takeshi, us1 night business trip
NH Collection Mexico City Santa Fé, Mexico City
Exceptional10.0
Bussiness trip
Nice location, good hotel overview, great service and frendly.
jesus, us1 night business trip

See all reviews

NH Collection Mexico City Santa Fé, Mexico City

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