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1 room, 2 adults
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City Express EBC Reforma, Mexico City

2 stars
Havre 21, Col JuarezMexico CityDF06600Mexico, ‏‎800-491-6126
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Comfort
Uncomfortable
Vibe
Poor vibe
116See all 116 Hotels.com reviews
From 176 reviewsTripAdvisor Traveller Rating

City Express EBC Reforma, Mexico City

Hotel Info: 866-539-8117

from $59
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • City Express Ciudad México EBC Reforma
  • City Express Ciudad México EBC Reforma Hotel
  • City Express Ciudad México EBC Reforma Mexico City
  • City Express EBC Reforma Hotel Mexico City
  • City Express EBC Reforma Hotel
  • City Express EBC Reforma Mexico City
  • City Express EBC Reforma
  • City Express Ebc-Reforma Hotel Mexico City
  • City Express EBC-Reforma Mexico City

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Coffee/tea in a common area
Things to do
  • Health club
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone

Special features

Dining

Vatel - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

City Express EBC Reforma, Mexico City’s small print

Also known as

  • City Express Ciudad México EBC Reforma
  • City Express Ciudad México EBC Reforma Hotel
  • City Express Ciudad México EBC Reforma Mexico City
  • City Express EBC Reforma Hotel Mexico City
  • City Express EBC Reforma Hotel
  • City Express EBC Reforma Mexico City
  • City Express EBC Reforma
  • City Express Ebc-Reforma Hotel Mexico City
  • City Express EBC-Reforma Mexico City

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 116 reviews

City Express EBC Reforma, Mexico City
Excellent4.0 / 5
Quality of services
It was great bexoerience
3 night trip
City Express EBC Reforma, Mexico City
Excellent4.0 / 5
Good stay
Business trip, i have stayed there before, it has never dissapointed me.
1 night business trip
City Express EBC Reforma, Mexico City
Good3.0 / 5
perfunctory
Hotel recommended by well traveled friend as economical, convenient, clean, and had free breakfast. It is economical though could've stayed at better for the price. Neighborhood fabulous. Breakfast well stocked buffet but exactly same every day. Problem was room. I was already in area, so went to City Express day before check in to let them know I'd be dropping luggage early next day, first day of prepaid reservation. I was surprised they said they'd lock luggage until I returned rather than put it in my room. When I returned around 6:30pm, I was given my room, and I swear it's the WORSE room there. Grime on carpet; stuffy, smelled moldy and of pesticide (later realized also of hair dye or chemical process). Windows didn't open. Air conditioner useless. Shades permanently closed or open so no privacy and light came in all night. I complained within hour to front desk. nothing happened. Next day, complained again to daystaff front desk and to janitor who also said keep complaining. This time housekeeping and a plumber went to room and worked while I was there which unleashed further odors. I left for 3 hours and when I returned desk said problems couldn't be fixed and given new room. New room was cured of issues but hotel perfunctory at best. Staff very nice.
5 night trip with friends
City Express EBC Reforma, Mexico City
Fair2.0 / 5
POOR INTERNET CONNECTION
Poor internet connection. No cold water in the bathroom
1 night romance trip
City Express EBC Reforma, Mexico City
Excellent4.0 / 5
Great hotel value
Very clean, modern hotel. Hotel does not have many amenities, complimentary breakfast is good. Staff speaks broken English at best, not very suitable for visitors who don't speak Spanish. Location is great in the Reforma area next to a mall and numerous restaurants from chain to local establishments.
4 night trip

See all reviews

City Express EBC Reforma, Mexico City

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