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1 room, 2 adults

City Express EBC Reforma, Mexico City

3-star3 stars
Havre 21, Col Juarez, Mexico City, CDMX, 06600, Mexico

3-star hotel with restaurant, near Paseo de la Reforma
  • Free continental breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
Breakfast
Breakfast is average

City Express EBC Reforma, Mexico City

from $53
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds
  • Superior Room, 1 King Bed

What’s around City Express EBC Reforma, Mexico City

Landmarks

  • In Zona Rosa
  • Paseo de la Reforma - 1 min walk
  • U.S. Embassy - 8 min walk
  • The Angel of Independence Monument - 9 min walk
  • Monument to the Revolution - 16 min walk
  • Chapultepec Park - 24 min walk
  • Alameda Central - 31 min walk
  • Palacio de Bellas Artes - 36 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 9 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 41 min drive
  • Mexico City Buenavista Station - 3 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Cuauhtemoc Station - 13 min walk
  • Insurgentes Station - 15 min walk
  • Sevilla Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Snack bar/deli
  • Room service
  • Coffee/tea in a common area
Things to do
  • Health club
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

City Express EBC Reforma - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

City Express EBC Reforma, Mexico City’s small print

Also known as

  • City Express Ciudad México EBC Reforma
  • City Express Ciudad de México EBC Reforma
  • City Express EBC Reforma Hotel
  • City Express EBC Reforma Mexico City
  • City Express EBC Reforma Hotel Mexico City
  • City Express Ciudad México EBC Reforma Hotel
  • City Express Ciudad México EBC Reforma Mexico City
  • City Express EBC Reforma Hotel Mexico City
  • City Express EBC Reforma Hotel
  • City Express EBC Reforma Mexico City
  • City Express EBC Reforma
  • City Express Ebc-Reforma Hotel Mexico City
  • City Express EBC-Reforma Mexico City

Policies

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Express EBC Reforma, Mexico City

  • Does City Express EBC Reforma offer free cancellation for a full refund?
    Yes, City Express EBC Reforma does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at City Express EBC Reforma?
    Sorry, there's no parking at City Express EBC Reforma.
  • Are pets allowed at City Express EBC Reforma?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at City Express EBC Reforma?
    You can check in from 3 PM to midnight. Check-out time is 1 PM.
  • Are there restaurants at or near City Express EBC Reforma?
    Yes, there's an onsite restaurant that serves international cuisine.

Recent reviews

Good 7.8 From 194 reviews

Good 6.0
Nice people just ok hotel
Was basically forced to stay here on a business trip. People were nice. Rooms were ok but bed was hard as a rock and water pressure was terrible. Free breakfast but not what most gringos are used to. If you just need a bed and a shower I guess it’s fine.
us3 night business trip
Very Good 8.0
Great safe location & service, bad breakfast
The Location is amazing- on a quiet street right in the middle of the city and right across the street from the Reforma 222 shopping mall with plenty of food options. VERY safe, and the service was great. Don't hold your breath about the breakfast, though. Basically fruit and cheese- and they get it out when they want. One day we had to leave at 8:30am and they still didn't have any proteins (like eggs) or pastries out yet. And the lady may or may not feel like serving you coffee, which you must tip for and can't get yourself. We ended up having breakfast across the street instead.
us3 night family trip
Good 6.0
FANTASTIC location, lethargic unfocused staff
I've stayed in this hotel in the past and the staff was so friendly, room was spacious and clean. This time, the front desk clerk, Anahi, seemed annoyed her social hour was being disrupted. Then in the middle of my checkin, she stops to listen in to the conversation the other 2 people at the desk were doing. And she kept rolling her eyes, all while I'm standing there, waiting after a long day of travel. Finally I get my room. And the room itself was clean, but the bottom wasn't, there was hair everywhere. By the next day, everything was very clean. At checkout, the process was just as slow. I had to have my car that was taking me to the airport just waiting on me.
us3 night trip
Exceptional 10.0
Great as always
Juan, us4 night business trip
Very Good 8.0
Great price for a good room
The lobby is extremely small, the elevator is tiny, but the room was very nice. Th free breakfast was excellent. It's a two dollar taxi ride to the historic district, the Museum of Anthropology, and good restaurants are within two blocks.
Steve, us1 night romance trip
Exceptional 10.0
The hotel is excellent and the best is the location...
Luis Ismael, us2 night family trip
Exceptional 10.0
Great Location close to Shopping center and Right on Ave. Reforma close to Angel Plaza Clean and confortable many restaurants around
Roger, us1 night family trip
Good 6.0
Not so good
Provided me the wrong WiFi user and password , did not have the restaurant menu on the room and took almost 1 hr to make a sandwich
liliana, mx2 night trip
Exceptional 10.0
Excellent hotel
Excellent attention, business location and breakfast included Everything is clean and security on entrance
mx1 night business trip
Fair 4.0
reception desk was so tight
as2 night business trip

City Express EBC Reforma, Mexico City

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