It was our 4th visit to IBB Andersia. On this occasion we had a room on 7th floor with view of Stary Browar shopping centre, which was nice. The condition of room not as great as we remembered, bathroom sink was scratched and plug slightly blocked/damaged, making the water flow extremely slow. Due to pandemic, housekeeping was available only by request - no problem getting your bins changed when asked, but due to that waters should be pre-stocked in fridge for the duration of the stay (4 nights in our situation) and it was not, small detail but very important if you don't want housekeeping entering the room due to covid. We also had no extra pillows in the wardrobe with only one pillow each set on bed, that is rather sad. Plenty of extras in the room but lack of essentials like toothpaste, not an issue but more needed than shoe polish or sewing kit. Upon arrival check in was non existing, would be lovely to be welcomed back, offered dinner reservations or asked if we would like to add breakfast or slippers for the pool. No one offered taxi service or luggage storage upon departure. Welcome map of local area should be provided to non locals. The asrtwork on walls very tired. The remaining list is long, but overall due to location it is still the best choice for us, therefore we will return again.