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1 room, 2 adults
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Hotel del Portal Puebla, Puebla

2.5 stars2.5 stars
Juan de Palafox y Mendoza 205Colonia Centro, PueblaPUE72000Mexico
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Good3.3 / 5
Room
Room needs to be improved
Location
Great location
Food
Delicious food
Service
Fantastic service
62See all 62 Hotels.com reviews
From 114 reviewsTripAdvisor Traveller Rating

Hotel del Portal Puebla, Puebla

from $32
  • Single Room (Mezanine)
  • Habitacion triple, balcon
  • Single Room, 1 King Bed, Balcony
  • Quadruple Room (Mezanine)
  • Double Room (Mezanine)
  • Quadruple Room, Balcony
  • Double Room, Balcony
  • Triple Room (Mezanine)

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

  • Discounted offsite parking

Also known as

  • del Portal
  • del Portal Puebla
  • Hotel del Portal
  • Hotel del Portal Puebla
  • Hotel Portal

Optional extras

Self parking costs MXN 100 per day

Buffet breakfast is offered for an extra charge of MXN 150.00 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • Business center
  • Number of meeting rooms - 2
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1700
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 31-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Cafe del Portal - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel del Portal Puebla, Puebla’s small print

Also known as

  • del Portal
  • del Portal Puebla
  • Hotel del Portal
  • Hotel del Portal Puebla
  • Hotel Portal

Optional extras

Self parking costs MXN 100 per day

Buffet breakfast is offered for an extra charge of MXN 150.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 62 reviews

Hotel del Portal Puebla, Puebla
Outstanding5.0 / 5
Best hotel in the right place
It wss sll I needed to meet friends and relax
3 night trip
Hotel del Portal Puebla, Puebla
Good3.0 / 5
Tricky hotel, if you are not aware
first they gave us a horrible small room even when we paid extra for bigger bed, we couldn't fit in the shower it was so small, i had to call to complain about it and they told me tomorrow we will change your room, so they did until the next day and i couldn't take a shower cause we had a tour to take, the other room was bigger so different, why they didn't gave us that room since the beginning when we paid extra? good question
2 night romance trip
Hotel del Portal Puebla, Puebla
Good3.0 / 5
Good for price & location, ask questions.
Overall the hotel was good, location on the Zocalo is the best asset. Front desk staff were helpful. The first night I arrived late and was showed my confirmation to the front desk. It was for an interior room, basically without much of a window so I upgraded to a room with a balcony. I was given a room and it was not renovated and was overall in not the best of shape. It wasn't terrible, just depends on a person's opinion. I moved to an interior room which was much better, new tile and renovated, no view, just a small window onto the hallways and courtyard but it was quiet if that is what you are looking for. When I went to stay an extra night, they wanted their full rate but I told them of the price on hotels.com. The front desk suggested I go book it online and they will get the confirmation and I will get the best price. I promptly went and did so. Depending on the price, breakfast is included if you want it. Breakfast included good coffee, orange juice, buns, and choice of chilaquiles or something else which was served warm, service was great. In conclusion, this was a friendly hotel stay, be sure to see the rooms first, ask questions, confirm rates etc.
1 night trip

See all reviews

Hotel del Portal Puebla, Puebla

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