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Sandos Playacar All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Xaman Ha Aviary

Choose dates to view prices

Located near Xaman Ha Aviary, Sandos Playacar All Inclusive is a haven for sun-seekers. Enjoy the white sand beach, unwind with a Thai massage at Spa Sandos or soak up the fun at one of 8 outdoor pools and water park access. With shopping on site and free in-room WiFi, this upscale all-inclusive property offers something for everyone.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 3 poolside bars
  • 6 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 8 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Garden
$236 nightly
The total price is $289
Jul 16 - Jul 17
Total with taxes and fees

Why we love this property

Beachside bliss
This all-inclusive resort sits on a white sand beach. Guests can enjoy snorkeling, kayaking, or beach volleyball, then unwind with beachside massages.
Work and beach bliss
Tackle business tasks at the beachfront workstation, then indulge in spa treatments. After meetings, unwind with poolside cocktails at one of three bars.
Poolside paradise
This all-inclusive hotel boasts 8 outdoor pools, a free water park, and 2 swim-up bars. Loungers, umbrellas, and 3 poolside bars complete the aquatic fun.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Jr Suite Hacienda

Jr Suite Hacienda | Living room | 42-inch flat-screen TV with satellite channels

Jr Suite Hacienda

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Riviera Family King Junior Suite

Riviera Family King Junior Suite | Free minibar, in-room safe, desk, laptop workspace

Riviera Family King Junior Suite

8.0 out of 10
Very good
(60 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed
  • Free WiFi

View all photos for Riviera Family Queen Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Riviera Family Queen Junior Suite

8.2 out of 10
Very good
(102 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 786 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Select Ocean Front Adults only

Select Ocean Front Adults only | Free minibar, in-room safe, desk, laptop workspace

Select Ocean Front Adults only

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 322 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Select Superior Adults Only

Free minibar, in-room safe, desk, laptop workspace

Select Superior Adults Only

7.2 out of 10
Good
(42 reviews)
  • Garden view
  • 334 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed
  • Free WiFi

View all photos for Platinum King Junior Suite

A modern hotel room with a large bed, a desk with a coffee maker, a chair, and a balcony with a view of the greenery and sky.

Platinum King Junior Suite

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum King Junior Suite Ocean Front

A hotel room with a large bed, a seating area with chairs, a view of the ocean, and a decorative wall with a geometric pattern.

Platinum King Junior Suite Ocean Front

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum King Master Suite

Platinum King Master Suite | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Platinum King Master Suite

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Platinum King Master Suite Ocean Front

Platinum King Master Suite Ocean Front | Free minibar, in-room safe, desk, laptop workspace

Platinum King Master Suite Ocean Front

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

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About the neighborhood

Map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 3 min walk - 0.3 km
  • Piste Cyclable sur Paseo Xaman-Ha - 9 min walk - 0.8 km
  • Mahi Golf Course - 19 min walk - 1.6 km
  • Playacar Golf Club - 5 min drive - 1.8 km
  • Mayan Ruins of Playacar - 6 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Viva Wyndham Maya - ‬14 min walk
  • ‪rosa roja - ‬10 min walk
  • ‪Turquesa - ‬16 min walk
  • ‪Cupcake Cafe - ‬1 min walk
  • ‪Blue Moon Beach Bar Sandos Select Club - ‬3 min walk

About this property

Sandos Playacar All Inclusive

  • At Sandos Playacar All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 5-minute walk of Playacar Beach. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 9 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this all-inclusive property include 2 swim-up bars, a nightclub, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Scuba-diving lessons
    • Snorkeling
    • Surfing/body boarding

Land activities

    • Bicycling
    • Fitness facilities
    • Miniature golf
    • Soccer
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 819 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 9 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Sailing
  • Personal watercraft (motorized)
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2004
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 8 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Pickleball court
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Sandos has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • A damage deposit of MXN 5000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: MXN 85 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2100 per person (one way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 1 and 17 costs MXN 880.00 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Frequently asked questions

Is there a pool at Sandos Playacar All Inclusive?

Yes, there are 8 outdoor pools and a children's pool.

Are pets allowed at Sandos Playacar All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sandos Playacar All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Sandos Playacar All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 2100 per person one way.

What are the check-in and check-out times at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Sandos Playacar All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (8-min drive) is nearby.

What is there to do at Sandos Playacar All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 8 outdoor swimming pools. Sandos Playacar All Inclusive also has 2 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Sandos Playacar All Inclusive?

Yes, there are 9 onsite restaurants.

Does Sandos Playacar All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sandos Playacar All Inclusive like?

Sandos Playacar All Inclusive is a short 4-minute walk from Playacar Beach and 10 minutes' walk from Piste Cyclable sur Paseo Xaman-Ha.

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Reviews

Sandos Playacar All Inclusive Reviews

7.6

Good

8.2

Cleanliness

7.6

Amenities

8.0

Staff & service

7.6

Property conditions & facilities

Popular mentions

Food
Beach
Room
Service staff
Restaurant
Buffets
Children
Booking
Family friendly
Drinks

Reviews

Verified

10/10 Exceptional

Pool and rooms were clean and great. Loved the rooms with the bunk beds!
Erin, 7-night trip
Verified

10/10 Exceptional

The resort was perfect for families with children, lots to do to keep everyone busy. all of the animals that are onsite were all very friendly and we loved the monkeys.
Wendy Lee, 5-night trip
Verified

10/10 Exceptional

I had a great family vacation at Sandos Playacar. We stayed in the Platinum Tower in a beautiful room. The beach is be
Andrea, 6-night trip
Verified

10/10 Exceptional

Great selection for family trip with 10 yr old! Lots of pools and the food was delicious. The staff was wonderful and booking through Expedia gave us our own personal guest experience—Melisa, Zyanya, Mar and Majo! They were exceptional
Linda, 5-night trip
Verified

10/10 Exceptional

Loved this resort. Beautiful property with great food. Large beach and always chairs available in the shade. Big beautiful rooms. No complaints.
Jennifer Lynne, 7-night trip
Verified

10/10 Exceptional

I had a great experience at this hotel. The overall stay was very enjoyable, and I would rate it highly for cleanliness, comfort, and service. Zyanya and Maria were especially welcoming and helpful—they went above and beyond to make sure everything was perfect. Their friendliness really made the stay stand out. I would definitely recommend this hotel and would stay here again.
Ginger, 7-night trip
Verified

8/10 Very good

Loved the amenities- pools, bars, waterparks for the kids, the food was delicious!!! Staff were very friendly as well.
Jamie, 6-night trip
Verified

8/10 Very good

Pool good size an clean
MARTHA, 5-night trip
Verified

10/10 Exceptional

The beach was clean and well provided with lounge chairs and activities for those who want them such as volleyball and water sports. It was a busy March Break week but the beach and the restaurants were not crowded and line-ups for food were short. The buffet was really great for breakfast and lunch.
Diane, 6-night trip
Verified

8/10 Very good

Great staff, friendly and helpful, rooms were very clean
Kelly, 6-night trip
Verified

8/10 Very good

The resort was clean and the pools were nice. However, we learned there are tiers to what is accessible. They have a few higher tier areas that weren’t available to us. The restaurants had a good variety of foods. The El Gaucho steak house was amazing.
Kyle L, 7-night trip
Verified

6/10 Good

Property is old and inside the rooms is not well care switches wifi shower are in rough shape, activities need to be more focused on the mexican traditions more cultural music Corridos mariachis and all that type of shows to entertain the guest. Staff is very attentive and cooperative
Juan, 4-night trip
Verified

10/10 Exceptional

Sandos Playacar was an amazing all inclusive place to stay at! The food was very good and staff members Melisa, Zyanya, Majo, and Mar were very excellent! They reserved all of our dinner places for us and we had a big party, they did a good job at accommodating all of us. They constantly kept in touch with us and updating us and confirmed all dinners and communicated well. This place was excellent to stay at there was so many things to do and fun for the family of all ages!
Viviana, 5-night trip
Verified

10/10 Exceptional

As a first time visitor, the beach location is noteworthy, their staff / employees are throughout the area to provide exceptional visitor care and assistance, and the variety of restaurants are impressive .
James, 7-night trip
Verified

10/10 Exceptional

Beautiful place! We stayed with our 6 year old daughter and had a blast everyday. Great food and services.
Theodor Putnam, 7-night trip
Verified

10/10 Exceptional

The room was clean, the staff were amazing. The Expedia guest service team was great and made sure we got everything we needed.
Andrew, 3-night trip
Verified

8/10 Very good

Grounds are beautiful and staff friendly.
Louise, 10-night trip
Verified

10/10 Exceptional

This property was highly enjoyable. The rooms were clean and roomy. We loved the variety of pool areas to change up Centro day to day. Sandos has personalized Expedia reps to assist you on your stay to assure reservation bookings, help with excursions and always checked on us to assure our stay was enjoyable. The staff make amazing drinks and all the food and buffets had a wide variety of food and was tasty. Would def stay here again.
Lexie, 3-night trip
Verified

10/10 Exceptional

The whole place was spotless and super clean. Staff was amazing alway there if you need something. Pool area and pool was great but always had difficulties getting seats for four people. Had to get up and down there by 6 am to save seats of which is very disturbing if you want to sleep in past six. Lots for choices to drink as well.
PATRICIA, 7-night trip
Verified

8/10 Very good

Great responsive staff. Decent sit down restaurants. Clean spacious rooms in the Haciendas. Amenities like hot tub and backyard pool added convenience for family with kids.
Jun, 7-night trip
Verified

10/10 Exceptional

Had a great experience and the Expedia representatives were the most helpful we have encountered. Help us navigate trips off resort, book dining and even brought a cake and set up a time to bring to dinner to surprise our mother. Would highly recommend.
Daniel, 7-night trip
Verified

10/10 Exceptional

Everything was wonderful. Service is great. Food is excellent. Our room was clean and and the grounds were kept up very nice. Everyone is very friendly and courteous. Beach is great. Love the place. Will stay again:)
Jason c, 7-night trip
Verified

10/10 Exceptional

The facilities are beautiful, the service is excellent, and it has the most beautiful beach I've ever seen.
Family Pool
Beaches Games
Aqua park
Nights events
Constance, 3-night trip
Verified

8/10 Very good

Room was nice and comfortable. Cleanliness was good. Ventilation system was loud.
Susan, 7-night trip
Verified

10/10 Exceptional

Check in was easy and our stay was made even better with our Expedia concierge staff who were available via WhatsApp! I want to give a special shout out to Melisa, Zyanya, Mar, and Maria for making our experience more enjoyable. They made reservations easy to book for the various restaurants on-site. I would definitely recommend this place for couples and families! And thank you again to Maria for surprising us for our anniversary with a few treats at dinner.
David Cochrane Crowley, 5-night trip