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Mercure Surabaya, Surabaya

4-star4 stars
Jl Raya Darmo 68 - 78SurabayaEast Java60189Indonesia

4-star hotel in Surabaya with outdoor pool, pool bar
  • Free WiFi and free parking
Good7.6 / 10
Fantastic service
Delicious food
Pool should be renewed
More comfort would be nice
29See all 29 reviews
From 701 reviewsTripAdvisor Traveller Rating

Mercure Surabaya, Surabaya

from $35
  • Superior Room, 1 Queen Bed
  • Superior Room, 2 Twin Beds
  • Premier Superior Queen
  • Premier Superior Twin
  • Deluxe Room, 1 Queen Bed
  • Executive Suite, 1 King Bed
Want more choice? Check out our other properties in Surabaya.

At a glance

Key facts

  • This hotel has 257 rooms
  • This hotel is arranged over 14 floors
  • Staff speak English


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

  • Valet parking *

  • RV/bus/truck parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Golfing nearby
  • Health club
  • Spa tub
Working away
  • Business center
  • Number of meeting rooms - 4
  • Meeting rooms 12
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Trimurti Restoran - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Lan Hua Chinese Restoran - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Coffee Cafe - Onsite cafe. Open 24 hours. Open daily.

Ebisu - This restaurant specializes in Japanese cuisine. Open daily.

Mercure Surabaya, Surabaya’s small print

Also known as

  • Mercure Hotel Surabaya
  • Mercure Surabaya
  • Surabaya Mercure
  • Mercure Surabaya Hotel
  • Mercure Surabaya Hotel Surabaya
  • Mercure Surabaya Java


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs IDR 30000 per day

Rollaway beds are available for IDR 400000 per night

Buffet breakfast is offered for an extra charge of IDR 120000 for adults and IDR 60000 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 220000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Surabaya, Surabaya


  • Heart of Surabaya
  • Mpu Tantular Museum (17-minute walk)
  • Surabaya Zoo (21-minute walk)
  • Sharp Bamboo Monument (23-minute walk)
  • Surabaya Town Square (25-minute walk)
  • Submarine Monument (29-minute walk)
  • Joko Dolog Statue (30-minute walk)
  • Grahadi (31-minute walk)

Getting around

  • Surabaya (SUB-Juanda) 30-min drive
  • Surabaya Pasar Turi Station 10-min drive
  • Surabaya Gubeng Station 10-min drive
  • Free self parking
  • Valet parking (surcharge)
  • RV, bus, and truck parking
  • Airport shuttle (surcharge)

Mercure Surabaya, Surabaya

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