Hotel Kaiserhof Heringsdorf

Photo gallery for Hotel Kaiserhof Heringsdorf

Primary image
On the beach, white sand, sun-loungers, beach towels
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Overview of Hotel Kaiserhof Heringsdorf

Hotel Kaiserhof Heringsdorf

4.5 star property
Beachfront hotel in Heringsdorf with spa, outdoor pool

8.2/10 Very good

135 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Kulmstrasse 33, Strandpromenade, Heringsdorf, MV, 17424
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Fitness centre
  • Sauna
  • Steam room
  • Beach sunloungers
  • Beach towels
  • Self parking
For families
  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • On the beach

Getting around

  • Heringsdorf (HDF) - 16 min drive
  • Peenemuende (PEF) - 38 min drive
  • Seebad Heringsdorf Station - 12 min walk
  • Heringsdorf Neuhof Station - 17 min walk
  • Ahlbeck Ostseetherme Station - 26 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Kaiserhof Heringsdorf

4.5-star luxury hotel near a train station
Take advantage of a round-trip airport shuttle, a rooftop terrace and shopping on site at Hotel Kaiserhof Heringsdorf. With a white sand beach, sunloungers and beach towels, this hotel is the perfect place to soak up some sun. Indulge in a body wrap, reflexology and a Thai massage at the on-site spa. Enjoy a meal at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a library and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on site and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Self-parking (surcharge), luggage storage and a porter/bellboy
  • A lift, concierge services and newspapers in the lobby
  • Wedding services, a gift shop and a ballroom
  • Guest reviews say great things about the beach locale
Room features
All guest rooms at Hotel Kaiserhof Heringsdorf offer perks, such as dressing gowns, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 143 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • As an alternative to proof of COVID-19 vaccination, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 16 per night)

Transfers

  • Airport shuttle from 9:30 AM to 8:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • On the beach
  • Yoga classes
  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Sailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels

Facilities

  • Built in 1997
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • German

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 27 December to 2 January, EUR 2.70 per person, per night for adults; EUR 1.60 per night for guests aged 11-16 years old.
  • A tax is imposed by the city: From 3 January to 31 March, EUR 2.10 per person, per night for adults; EUR 1.30 per night for guests aged 11-16 years old.
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.70 per person, per night for adults; EUR 1.60 per night for guests aged 11-16 years old.
  • A tax is imposed by the city: From 1 November to 26 December, EUR 2.10 per person, per night for adults; EUR 1.30 per night for guests aged 11-16 years old.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 15 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 52.0 per night
  • Airport shuttle service for children up to age 18 costs EUR 15 (one-way)

Pets

  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self-parking costs EUR 16 per night

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for EUR 5 per person, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

At check-in, guests must provide a record of full COVID-19 vaccination.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Maritim Hotel Kaiserhof Heringsdorf
Maritim Hotel Kaiserhof
Maritim Kaiserhof Heringsdorf
Maritim Kaiserhof
Kaiserhof Heringsdorf
Hotel Kaiserhof Heringsdorf Hotel
Maritim Hotel Kaiserhof Heringsdorf
Hotel Kaiserhof Heringsdorf Heringsdorf
Hotel Kaiserhof Heringsdorf Hotel Heringsdorf

Frequently asked questions

Does Hotel Kaiserhof Heringsdorf offer free cancellation for a full refund?
Yes, Hotel Kaiserhof Heringsdorf does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Kaiserhof Heringsdorf?
This property confirms that guests must provide proof of COVID-19 vaccination at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Kaiserhof Heringsdorf?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hotel Kaiserhof Heringsdorf?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel Kaiserhof Heringsdorf?
Yes. Self-parking costs EUR 16 per night.
Is an airport shuttle service offered by Hotel Kaiserhof Heringsdorf?
Yes, an airport shuttle is available from 9:30 AM to 8:00 PM on request. The charge is EUR 15 per person one-way.
What are the check-in and check-out times at Hotel Kaiserhof Heringsdorf?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Kaiserhof Heringsdorf and nearby?
Have fun with activities such as cycling, hiking and horse riding, and practise your swing at the nearby golf course. Additional recreation on-site includes yoga. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Hotel Kaiserhof Heringsdorf also has a sauna and a steam room.
Are there restaurants at or near Hotel Kaiserhof Heringsdorf?
Yes, there are 2 on-site restaurants. Nearby restaurants include Da Claudio (3-min walk), Stadtbäckerei Junge (3-min walk) and Domkes Fischpavillon (4-min walk).
What's the area around Hotel Kaiserhof Heringsdorf like?
Hotel Kaiserhof Heringsdorf is a short 3-minute walk from Heringsdorf Pier and 11 minutes' walk from Ahlbeck Beach.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Great staff
Great staff , very clean , but also very expensive hotel but that Covid for you!
ROBERT, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Close to the beach
We were looking forward to a relaxing dinner after an eight hour train trip, and made our way to the dining room. The noise (from an open gallery above the restaurant) during our entire dinner was unbearable. When we asked what the noise was, we were told it came from two people playing table football. It spoilt our entire dinner! When Expedia asked the hotel how much an upgrade would cost, the hotel told Expedia they did not offer these rooms to Expedia. We were asked to pay Euro 160 more for a lower level room, when the couple checking at the same time as us, where offered a free upgrade. Not exactly ethical.
Lizzy, 4-night trip
Verified Expedia guest review

6/10 Good

Nice hotel but very expensive breakfast. It's better to go to neighboring cafes.
Verified Hotels.com guest review

8/10 Very good

good...but needs a remodel
Great place to stay. It looks like it may be an older place, therefore needs to be updated a bit. Food was OK. Room was good enough. stage outside always had something going on. My only complant is the parking. It takes some getting used to...with the car elevator and all.
Verified Hotels.com guest review

10/10 Exceptional

Linda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Außer das wir anfangs etwas mit dem Betrieb des Fahrstuhls zu kämpfen hatten war alles im grünen Bereich und können darum nur eine Weiterempfehlung aussprechen. Nochmals danke für die bei Ihnen erlebten schönen Tage. MfG Fam. Boche aus Berlin
Reiner, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Durch viele An- und Zubauten sowie laufender Instandhaltung sind vom Empfang auf Ebene 3 zahllose Fahrstühle in einzelne Etagen eingebaut, nahezu unübersichtlich. Das Gesamtobjekt für einen Kurzurlaub mit Innen und Außenpool durchaus empfehlenswert. Lage direkt an der Seebrücke ist optimal.
Joachim, 5-night trip
Verified Hotels.com guest review

8/10 Very good

das Abendessen als 4-Gang-Menue war etwas überraschend unter dem erwarteten Niveau, Frühstück lässt keine Wünsche unerfüllt
Gunther, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Rene, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anett, 2-night trip
Verified Hotels.com guest review