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All properties in Krakow, Poland
1 room, 2 adults

Hotel Stary, Krakow

5-star5 stars
Szczepanska 5, Krakow, Lesser Poland, 31-011, Poland

Luxury hotel with spa, near Main Market Square
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 923 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Awesome vibe
Great wellness & sports facilities
Great pool
Bar is awesome

Hotel Stary, Krakow

from $143
  • Double Room
  • Single Room
  • Junior Suite
  • Apartment
  • Luxury Suite
  • Twin Room

What’s around Hotel Stary, Krakow

Top spots nearby

Recommended by this property

  • Main Market Square (2-minute walk)
  • Town Hall Tower (2-minute walk)
  • Cloth Hall (2-minute walk)
  • St. Mary's Basilica (2-minute walk)
  • Krakow Barbican (5-minute walk)
  • Wawel Cathedral (9-minute walk)
  • Wawel Castle (9-minute walk)
  • Old Synagogue (14-minute walk)
  • Oskar Schindler Factory (24-minute walk)
  • Wieliczka Salt Mine (7.7 mi / 12.4 km)

Getting around

  • Krakow (KRK-John Paul II - Balice) - 22 min drive
  • Krakow Glowny Station - 12 min walk
  • Krakow Lobzow Station - 6 min drive
  • Krakow Plaszow Station - 10 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 6 floors


  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *

  • 1 per room


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Number of indoor pools - 2
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 2
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Polish
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Things to enjoy
  • Individually decorated
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Wellness & SPA has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.


TRZY RYBKI - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.


On Site

  • Health club
  • Sauna
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site


  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Hotel Stary, Krakow’s small print

Also known as

  • Hotel Stary
  • Hotel Stary Hotel
  • Hotel Stary Krakow
  • Hotel Stary Hotel Krakow
  • Hotel Stary Krakow
  • Stary Hotel
  • Stary Krakow
  • Stary Hotel Krakow
  • Stary Hotel Krakow


  • Pool access available from 6:00 AM to 10:00 PM.
  • Children under 18 years old are not allowed in the spa without adult supervision.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Valet parking costs PLN 70 per day

    Buffet breakfast is offered for an extra charge of PLN 90 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of PLN 200 per pet, per stay

    Airport shuttle service is offered for an extra charge of PLN 110 per person (one way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Superb 9.2 From 163 reviews

    Very Good 8.0
    Great location
    The hotel is in a great location steps from the main market square. The room was very spacious. The pool was great (my 8 year old really loved it). We didn't eat at the hotel at all (there are plenty of places nearby to eat). The only issue we had was that when we checked in, our air conditioner would not get the room below 23 C. I asked housekeeping and they said that I had to call reception. They sent a guy to the room, he couldn't fix it and said he would reset it from the main computer, but that if that didn't resolve the issue, the AC guy would have to come to the room in the morning. It did not fix it, so we stopped by reception on our way out in the morning to let them know it still wasn't working so that the "AC guy" could come by and fix it. We were gone all day and came back and the AC was still not working (could not tell if anyone had even come by). We ended up sleeping with the window open all 3 nights, but it was quite loud and the sun came in very early. It was disappointing that we didn't get great sleep and that there was no follow up. By the way, the hotel offers a shuttle service to the airport for a fee; I don't recall the amount it was going to be, but it was much less expensive to take an Uber.
    us3 night family trip
    Exceptional 10.0
    Beautiful Hotel close to old square
    A beautiful moderately modern with great old world feeling. Fantastic subterranean pool and spa in midevial ruins
    Thomas, usFamily trip
    Exceptional 10.0
    Fantastic stay.
    Tremendous ! Great hotel in a perfect location. I had a phenomenal sports message from Lidia that had me crying like a baby. Can’t wait to return.
    Scott, usBusiness trip
    Exceptional 10.0
    Great location! 1/2 block from old town square
    Don’t count on sky lounge being available, as it was booked for a wedding 1 of the nights we stayed. Overall great location, staff was fantastic, & there is a beautiful sauna & pool:
    Steven, usRomance trip
    Exceptional 10.0
    Beautiful hotel, friendly staff, but the rooms really make this hotel something special.
    us2 night business trip

    Hotel Stary, Krakow

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