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Hampton Inn & Suites Grand Rapids-Airport 28th St

No-frills Grand Rapids hotel with indoor pool

  • Free buffet breakfast, free WiFi, and free parking
From
$84

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  • Lobby
  • Pool
  • Indoor Pool
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5200 28th St Se, Grand Rapids, 49512, MI, United States of America
8.0.Very Good.
  • Wonderful young lady at the front desk. I couldn't figure out the keys to get in the…

    Dec 28, 2021

  • Other then being hidden behind target it was the best hotel that I ever stayed at for the…

    Dec 18, 2021

See all 363 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Easy parking
Safe
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 98 smoke-free guestrooms
  • Daily housekeeping
  • 1 indoor pool
  • Free airport shuttle
  • Fitness center
  • Business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Patterson Ice Center - 23 min walk
  • MSA Fieldhouse - 27 min walk
  • Woodland Mall - 2.9 mi / 4.6 km
  • Centerpointe Mall - 2.4 mi / 3.8 km
  • Calvin College - 4.2 mi / 6.7 km
  • Frederik Meijer Gardens and Sculpture Park - 6.7 mi / 10.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room
  • Room
  • Room
  • Suite, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

What’s around

Landmarks

  • Patterson Ice Center - 23 min walk
  • MSA Fieldhouse - 27 min walk
  • Woodland Mall - 2.9 mi / 4.6 km
  • Centerpointe Mall - 2.4 mi / 3.8 km
  • Calvin College - 4.2 mi / 6.7 km
  • Frederik Meijer Gardens and Sculpture Park - 6.7 mi / 10.7 km
  • Calvin College Ecosystem Preserve - 3.9 mi / 6.3 km
  • Watermark Country Club - 4.1 mi / 6.6 km
  • Decatur Vein Clinic - 4.6 mi / 7.4 km
  • Forest Hills Fine Arts Center - 4.9 mi / 7.9 km
  • Davenport University - 5.4 mi / 8.7 km

Getting around

  • Gerald R. Ford International Airport (GRR) - 7 min drive
  • Grand Rapids Station - 14 min drive
  • Free airport shuttle
map
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5200 28th St Se, Grand Rapids, 49512, MI, United States of America

At a glance

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle from 4:00 AM to noon*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Coffee/tea in a common area

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Number of spa tubs - 1

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2294
  • Conference space size (meters) - 206

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Grab bar - in bathtub
  • Accessible bathtub

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 27-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 8:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Hampton Inn 28th Hotel Grand Rapids Airport Street
  • Hampton Inn & Suites Grand Rapids-Airport 28th St Grand Rapids
  • Hampton Inn Grand Rapids Airport 28th Street
  • Hampton Inn Grand Rapids-Airport 28th St Hotel Grand Rapids
  • Hampton Inn Grand Rapids-Airport 28th St Hotel
  • Hampton Inn Grand Rapids-Airport 28th St Grand Rapids
  • Hampton Inn Grand Rapids-Airport 28th St
  • Hampton Inn Suites Grand Rapids Airport 28th Street
  • Hampton Inn Rapids 28th St
  • Hampton Inn & Suites Grand Rapids-Airport 28th St Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hampton Inn & Suites Grand Rapids-Airport 28th St does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include LongHorn Steakhouse (9-min walk), IHOP (11-min walk), and Olive Garden (2 mi).
  • Yes, a free airport shuttle is available from 4:00 AM to noon at scheduled times.
  • Hampton Inn & Suites Grand Rapids-Airport 28th St has an indoor pool and a spa tub, as well as a fitness center.
8.0.Very Good.
  • 4.0.Fair

    Very poor design, low quality

    I was given a first floor room with an east facing window. The black out curtains wouldn’t close and only a sheer gauzy curtain was over the window, which allowed anyone to look inside from the parking lot. I immediately went back to front desk and told them I didn’t feel safe and wanted a room that the curtains closed. I was moved to a room on the 2nd floor and the curtains didn’t close there either. The desk clerk came to my room and I showed her and even she admitted it was a crazy design flaw, and said they were due for a remodel soon. Unfortunately, that didn’t help resolve the problem at that time. The only solution they could provide was hanging a sheet over the window. I was very disappointed that was the best solution they had. Also found the toilet wasn’t level and had a significant tilt, and the hand towel rack was 5 steps away from the sink, so in order to dry my hands after washing, they would drip water onto the floor while I walked to the towel rack. Also, the TV was plugged into a socket controlled by the entry way light switch. Turn the light off, and the TV cuts off. And the main sitting are lamp didn't even have a bulb in it! I’ve stayed in very nice Hampton Inns before and was quite surprised at the poor quality design of this facility. I was planning to stay 4 nights, but checked out the next morning and found a different hotel whose rooms were far more user friendly and whose curtains actually closed.

    Linda, 4 night trip, Nov 11, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hot tub was filthy. The rest of the hotel was fine

    Patricia, 1 night family trip, Oct 17, 2021

    Verified Travelocity guest review

  • 10.0.Exceptional

    Everything was great. Only issues were the pool area. Not very clean and the pool was really cold.

    Kelsey, 3 night family trip, Oct 15, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Room was musty smelling and outdated. Sheets didnt seem clean. Pool was like a chemical bath

    Adam, 1 night family trip, Oct 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The front desk was prompt and courteous. The room was clean, quiet and comfortable. Only 7 minutes from the airport, which is ideal, while situated near restaurants, stores and other desirable amenities. Off the beaten path so no traffic noise.

    Horace, 1 night business trip, Sep 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Coffee empty. Shuttle service great.

    John, 1 night business trip, Sep 23, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The property needs updates. Stain on a pillow. Stain on lamp shade along with stain on shower curtain. The inside of shower had stains on the tile

    Marketra Vontrice, 1 night romance trip, Sep 17, 2021

    Verified Expedia guest review

  • 2.0.Poor

    the room was not clean. the sheets did not fit the mattress. the extra blanket was a twin size but we had a king. couldnt sleep at all!

    Greg, 2 night business trip, Sep 17, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Sink countertop in bathroom is too high, especially for shorter adults. No facial tissues Otherwise, great!

    Susan, 1 night trip with friends, Sep 12, 2021

    Verified Expedia guest review

  • 6.0.Good

    Cleanliness left much to be desired

    I visited fall of 2020 and this stay was perfect. This time fall of 2021 and the cleanliness was much too be desired. The bathroom still had hair in the shower, no toilet paper or tissues, and the light fixture was missing a cover. The side entrance had very large spiders and spider webs between the two doors. I would have been very disappointed on a normal stay with the cleanliness but in the midst of covid it was completely unacceptable!

    Katie, 1 night trip, Sep 11, 2021

    Verified Hotels.com guest review

See all 363 reviews