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VOI Arenella Resort

Photo gallery for VOI Arenella Resort

Private beach, free beach shuttle, sun loungers, beach umbrellas
Turkish bath, body treatments, facials, 1 treatment room
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Reception

Overview of VOI Arenella Resort

VOI Arenella Resort

4.0 star property
Upscale beachfront hotel with free beach shuttle, near Punta Asparano Beach
7.8 out of 10 Good
7.8/10 Good

107 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
Strada Ognina 47, Syracuse, SR, 96100
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools and indoor pool
  • Free supervised childcare
  • Free beach shuttle
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • On a private beach
  • Fontane Bianche Beach - 14 min drive
  • Lungomare di Ortigia - 19 min drive

Getting around

  • Fontanarossa Airport (CTA) - 57 min drive
  • Syracuse Station - 17 min drive
  • Avola Station - 18 min drive
  • Targia Station - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • Bar Valentino di Rubera Maurizio - 13 min drive
  • La Spiaggetta - 15 min drive
  • El Cubano SAS - 10 min drive
  • Ristorante Zio Agatino - 13 min drive
  • Ostrica Park - 13 min drive
Map

About this property

VOI Arenella Resort

VOI Arenella Resort offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers, plus you'll have access to onsite scuba diving, windsurfing, and sailing. Guests can splash around at the 2 outdoor pools and indoor pool, and those in the mood for pampering can indulge in massages, facials, and mani/pedis. Ristorante principale, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a fitness center.

Languages

English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 410 rooms

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests with dietary restrictions or food allergies should contact this property in advance.
  • Guests are required to present Italy's COVID-19 Green Pass certificate to access the property's indoor public spaces, including the fitness facility and wellness area.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Children's club*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*
  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis
  • Fitness classes
  • Volleyball
  • Mountain biking
  • Canoe
  • Sailing
  • Scuba diving
  • Windsurfing
  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 2004
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • Fitness center
  • 2 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Spa services
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • 24-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Ristorante principale - Overlooking the garden, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Pool Pizzeria - This theme restaurant is located by the pool and specializes in pizza. Reservations are required. Open select days.
Taste Bar (a pagamento) - This bar specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Ristorante Aretusa - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 29 February, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 December - 31 December, EUR 2.00 per person, per night, up to 4 nights
  • Resort fee (June 02 - September 23): EUR 7.00 per person, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Pool access
    • Sporting facilities or equipment
The resort fee applies to guests age 3 and older.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 77 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 30.0 per day
  • Children's club access is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 19089017A201616

Also known as

VOI Arenella
VOI Arenella Resort
VOI Arenella Resort Syracuse
VOI Arenella Syracuse
Arenella Hotel Syracuse
Arenella Resort Syracuse
Aw Arenella Hotel Syracuse
VOI Arenella Resort Sicily/Syracuse, Italy
VOI Arenella Resort Hotel
VOI Arenella Resort Syracuse
VOI Arenella Resort Hotel Syracuse

Frequently asked questions

Does VOI Arenella Resort offer free cancellation for a full refund?
Yes, VOI Arenella Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at VOI Arenella Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at VOI Arenella Resort?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at VOI Arenella Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at VOI Arenella Resort?
Yes, there's free self parking.
Is airport shuttle service offered by VOI Arenella Resort?
Yes, an airport shuttle is available. The charge is EUR 77 per vehicle one-way.
What are the check-in and check-out times at VOI Arenella Resort?
You can check in starting at 4:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at VOI Arenella Resort and nearby?
Have fun with onsite activities like mountain biking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. VOI Arenella Resort also has 2 outdoor pools, 2 bars, and a private beach, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near VOI Arenella Resort?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.
Does VOI Arenella Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around VOI Arenella Resort like?
VOI Arenella Resort is a short 4-minute walk from Ionian Sea and 17 minutes' walk from Punta Asparano Beach.

Reviews

7.8

Good

7.9/10

Cleanliness

8.0/10

Staff & service

5.5/10

Amenities

7.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Erin, 2-night trip
Verified Hotels.com guest review

2/10 Poor

very old . nothing upgraded . bad services . food average . not even 2 stars place.
6-night family trip
Verified Travelocity guest review

8/10 Very Good

Caitlin, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

The pools, the food, the staff the beach, kids loved the animation team. Maybe one thing to comment about is the internet service on the property which was nt always working adequately.
Malteser, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Best ever
So amazing
helen, 5-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Great Place to Stay
Great resort. Staff is super nice, food is good, super clean. We had a great time. Downsides are the wi fi, just available in the common areas, frigo bar did not work until we found out that the door of the wardrobe has to be open for making it work and our telephone was broken. Nevertheless I have to say that overall great experience.
Danilo, 14-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice family friendly resort close to the beach
I am from Siracusa and I consider this resort the best choice, especially if you are a family with children. It has 2 big swimming pools (not including the one of the spa), a gym and equipments for children. A little "train" will bring you at the Arenella beach that I consider the best beach of Siracusa if you like sand. Another option is to let the train leave you at the solarium (amazing) if you would like to avoid sand but I advice this just without children or at least not the little ones. Staff is friendly. Area of improvement: the little train is almost always full. Though is passing every 5 minutes sometimes happened to me to be obliged to go walking to avoid remaining waiting in the hot.
Verified Expedia guest review

8/10 Very Good

A great base for visiting SE Sicily
We chose Arenella primarily because it is well-placed for visiting interesting places in the South East corner of Sicily, notably the Baroque towns, Syracuse and Mount Etna. But we also spent plenty of time by the pools or at the beach which (in June at least) are not crowded or noisy - very relaxing.
Verified Expedia guest review

6/10 Good

Very good hotel, but far from the beach...
The photos in Hotels.com let us think the beach is very close to the hotel, but it's not. You have to walk from 500 m to 1 km to reach it. Anyway, they have a truck that can bring you there. Internet costs 10 EUR for 24 hour and does not work in the room, only in the reception. The hotel very good, has everything you need, but is 10 km from Siracusa. You'll need a car.
Verified Hotels.com guest review

10/10 Exceptional

Can't beat this deal
3 meals included in the price. A true beach resort with excellent meal. Not the greatest room, but great fro the price and food
Verified Hotels.com guest review