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Hotel Plaza Grande, Quito

5-star5 stars
Garcia Moreno N5-16 Y ChileQuitoPichinchaEcuador

Luxury hotel with restaurant, near Independence Square
  • Free WiFi and free parking
Exceptional9.4
Service
Fantastic service
Room
Great room
Location
Great location
Comfort
Rather comfortable
28See all 28 Hotels.com reviews
From 317 reviewsTripAdvisor Traveller Rating

Hotel Plaza Grande, Quito

from $315
  • Royal Suite, 1 King Bed, City View
  • Royal Suite, 2 Twin Beds, Courtyard Area
  • Royal Suite, 1 King Bed, Park View
  • Royal Suite, 1 King Bed, Courtyard Area
  • Royal Suite, 2 Twin Beds, Park View

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Offsite

  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Health club
  • Spa treatment room(s)
  • Ecotours nearby
  • Golf lessons available nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Bidet
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hotel Plaza Grande, Quito’s small print

Also known as

  • Hotel Plaza Grande
  • Hotel Plaza Grande Quito
  • Plaza Grande
  • Plaza Grande Hotel
  • Plaza Grande Quito

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 80.0 per stay

Airport shuttle service is offered for an extra charge of USD 75 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Plaza Grande, Quito

Landmarks

  • Heart of Quito
  • El Panecillo - 27 min walk
  • Independence Square - 0 min walk
  • Quito Cathedral - 1 min walk
  • Basilica of the National Vow - 11 min walk
  • Carondelet Palace - 0 min walk
  • Alberto Mena Caamano Museum - 1 min walk
  • La Iglesia de El Sagrario - 2 min walk

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 44 min drive
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 28 reviews

Hotel Plaza Grande, Quito
Poor2.0
Inflexible and far from airport
I had left a good review about this hotel as we stayed there for 2 days. we had to come back a week later for 1 night as we were transiting through Quito to the US. We had not realized the hotel is 1h 30 min from the airport. As we were arriving 8 pm and flying out the next morning at 8 am (need to be at airport at 6 am)....i asked the manager to make an exception and charge us a 50% penalty to cancel the rooms so we don't have to track the whole family from the airport and back within such a short span. Although i understand we had booked a non-refundable rate and the hotel was under no obligation to compromise but the manger Alonzo could not care less and did not even answer my email explaining the situation. This is disappointing as he could have either charged us a significant penalty or at least communicate with us. In short, upper management is very inflexible.
samir, us2 night trip
Hotel Plaza Grande, Quito
Exceptional10.0
OUTSTANDING SERVICE
Excellent hotel. In the middle of everything in the heart of the old city. There was a mix up with our room when we arrived but Alexander the manager intervened and gave us the presidential suite at no extra charge which allowed our kids to have an extra bed in their room. The customer service level was outstanding, I'd rate this hotel as 5 stars all around!
samir, us2 night trip
Hotel Plaza Grande, Quito
Exceptional10.0
Great service and location
Great stay. Great location right by the main square. Excellent service, the best I've had at a hotel!! And the room was very nice as well with.
Kate, us1 night trip
Hotel Plaza Grande, Quito
Exceptional10.0
Excellent service!!
The hotel was very nice, but the service we experienced was incredible! Any issue we had they were there immediately to fix it. They gave us additional waters when we ran out and the store was closed, they made sure the water was hot enough for my bath, they were right there for anything we needed. I have never experienced such excellent service!! The location was great too being right next to the main square. The breakfast was very good and they even made sure my eggs were prepared the way I like them! Overall we loved our stay and would highly recommend this hotel to anyone!
Kate, us1 night trip
Hotel Plaza Grande, Quito
Exceptional10.0
I wish we could have stayed longer
Our one night there was perfect! It could not have been better.
Suzanne, us1 night trip with friends

See all reviews

Hotel Plaza Grande, Quito

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