Skip to main content

The Potter's Heron - A Heartwood Inn

Property class: 4
Romsey hotel with restaurant and bar/lounge

Choose dates to view prices

Nestled in a picturesque setting, Potters Heron Hotel offers the perfect blend of comfort and charm. Savor British cuisine at the on-site restaurant, unwind with a drink at the bar, or stroll through the garden. With free in-room WiFi and coworking spaces available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Business center
  • 6 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Conference space

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Premium bedding
$117 nightly
The total price is $141
Aug 20 - Aug 21
Total with taxes and fees

Room options

Available filters for rooms
Showing 11 of 11 rooms

Room

8.6 out of 10
Excellent
(21 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Room

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Snug

A hotel room with a bed, two bedside lamps, a nightstand, and a door with a number.

Snug

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfy

A bedroom with a large bed, a smaller bed, a wooden wardrobe, a nightstand, a lamp, and a mirror.

Comfy

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Really Comfy

A bedroom with two beds, a desk, and an air conditioning unit.

Really Comfy

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Fancy

A neatly arranged hotel room with a bed, pillows, a nightstand, a lamp, and a chair.

Fancy

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxe

A hotel room with a bed, a sofa, a chair, a table, and a desk with a lamp.

Luxe

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Really Comfy Accessible

A bedroom with two beds, wooden flooring, and framed pictures on the wall.

Really Comfy Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Interconnecting Really Comfy, Fancy

A hotel room with a bed, a chair, a small table, and a nightstand.

Interconnecting Really Comfy, Fancy

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 1 Twin Bed
  • Free WiFi

Similar properties

Exterior
The Mortimer Arms
Romsey
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 329 reviews
$102 nightly
The price is $122
Aug 31 - Sep 1
Total with taxes and fees
The Mortimer Arms
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF

What's nearby

  • Valley Park - 3 min drive - 2.7 km
  • Marwell Zoo - 12 min drive - 12.8 km
  • Winchester Cathedral - 15 min drive - 13.3 km
  • Winchester Christmas Market - 16 min drive - 13.6 km
  • New Forest National Park - 19 min drive - 18.4 km

Getting around

  • Southampton (SOU) - 19 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 50 min drive
  • Eastleigh Chandlers Ford Station - 6 min drive
  • Winchester Shawford Station - 7 min drive
  • Romsey Station - 8 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • McDonald's
  • ‪Bay Leaves Larder - ‬4 min drive
  • ‪Costa Coffee - ‬8 min drive
  • ‪Hiltonbury Farmhouse - ‬4 min drive

About this property

The Potter's Heron - A Heartwood Inn

  • The Potter's Heron - A Heartwood Inn puts you within a 15-minute drive of New Forest National Park and South Downs National Park. Guests looking for a bite to eat can check out Potters Heron, which serves British cuisine. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Working away

  • Business center
  • 6 meeting rooms
  • Coworking spaces
  • Conference space (65 square feet)

Services

  • 24-hour front desk
  • Romance packages

Facilities

  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Potters Heron - This restaurant specializes in British cuisine. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10 to 25 for adults, and GBP 5 to 20 for children

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Frequently asked questions

Does The Potter's Heron - A Heartwood Inn offer free cancellation for a full refund?

Yes, The Potter's Heron - A Heartwood Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Potter's Heron - A Heartwood Inn?

Yes, dogs are welcome. There's a charge of GBP 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Potter's Heron - A Heartwood Inn?

Yes, there's free self parking.

What are the check-in and check-out times at The Potter's Heron - A Heartwood Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at The Potter's Heron - A Heartwood Inn?

No, this hotel doesn't have a casino, but Grosvenor Casino (17-min drive) and Genting Casino (18-min drive) are both nearby.

What is there to do at The Potter's Heron - A Heartwood Inn and nearby?

The Potter's Heron - A Heartwood Inn has a garden.

Are there restaurants at or near The Potter's Heron - A Heartwood Inn?

Yes, Potters Heron offers British cuisine.

Does The Potter's Heron - A Heartwood Inn have any outdoor private spaces?

Yes, every room features a balcony or patio.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Potter's Heron - A Heartwood Inn Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Food
Bathroom
Restaurant
Lobby
Location
Bed
Bar

Reviews

Verified review

8/10 Very good

Nice and clean rooms and very friendly staff.
Ida Hegsvold, 1-night trip
Verified review

10/10 Exceptional

Lovely hotel with superb eclectic styling throughout. Powerful, hot shower, big TV and very comfy beds. Staff was very helpful and added two cots for us with extra bedding and towels for the little ones. High chairs, extra plates and cutlery provided for dinner and breakfast.
Chrysa, 1-night trip
Verified review

10/10 Exceptional

Gorgeous decor, friendly staff, beautiful location, excellent food and comfy beds. Look forward to coming back. Special mention to Rita for whom nothing was too much to ask. Thank you
aoife, 2-night trip
Verified review

10/10 Exceptional

Absolutely wonderful stay at the Potters Heron. I stayed for 2 nights. Check in was quick and friendly, kindly upgraded to a larger room. The rooms are clearly recently renovated and they look outstanding. Excellent decor, really homely feeling. The shower is probably the best shower I’ve ever had in a hotel! A few little treats in the room for me on arrival too. Breakfast was really good, I can highly recommend the French toast! The bar/restaurant is immaculate and all the staff were a delight. I will certainly be visiting again.
Sam, 2-night trip
Verified review

10/10 Exceptional

Great stay. The new deco is really pleasant. The rooms are very nice and hotel is sophisticated overall. Hope to be coming back soon!
David, 2-night trip
Verified review

10/10 Exceptional

I know it's just been done up but there's not much not tp like at the Potters Heron. The staff are always super pleasant bordering on actually enjoying their jobs (I wish I was the same), food excellent although the menu could change monthly. Rooms, very clean but being a man who hates cushions, ditch them please :). It's a great place to eat and stay. Happy hour as well 5-7 weekdays. Not had breakfast yet but if its like the eveing meals then I can imagine its great.
Chris, 1-night trip
Verified review

10/10 Exceptional

Recently renovated, every aspect of the property and design choices are exceptional. The dinner menu creations were inventive and delicious. However, our room No. 36 was without WiFi. (“Hotel WiFi not connected to internet.”) And you cannot adjust the room temperature using the thermostat. A+ regardless.
David B, 1-night trip
Verified review

10/10 Exceptional

We stayed at The Potters Heron recently and had a fantastic experience overall. The staff were excellent, really friendly, welcoming and helpful throughout our stay. The hotel itself is in a lovely location and has a really nice feel to it. It seems quite newly finished or recently updated, as the décor inside was very well done and gave the place a premium, comfortable feel. The food was really nice, and breakfast in particular was excellent. We ate in during our stay and were very impressed. The only slight downside was the size of the room. We booked for two adults and two children, and although the lovely staff brought in two pull-out beds for the children, this did make the room quite cramped. Considering the price paid for the room, which was fairly high, a little more space would have been ideal. That said, this was only a minor point in what was otherwise a really enjoyable stay. Great staff, lovely surroundings, excellent food and a very well-presented hotel. Overall, we had a fantastic stay and would happily recommend it.
Tristan, 1-night trip
Verified review

10/10 Exceptional

I recently enjoyed an excellent stay at this beautifully redecorated hotel, and it exceeded every expectation. The rooms have been transformed with a stunning deco‑design style — modern, elegant, and incredibly comfortable. You can really see the care that’s gone into the refurbishment. One of my favourite parts of the stay was the outdoor seating area. It’s a lovely space to relax in the sunshine, perfect for a quiet drink or simply unwinding after a busy day. During our stay, we also noticed many couples enjoying a leisurely lunchtime meal outside. The dining room is another standout feature. Once the old function room, it has been completely reimagined and is now a fantastic, spacious setting for meals. It feels like the hotel is making much better use of the space, and it adds so much to the overall experience. The food itself was excellent, and serviced at the table with plenty of choices available at both breakfast and dinner. Whether you prefer something light or something more indulgent, there’s genuinely something for everyone. What truly made the stay exceptional was the team. Every member of staff was highly professional, welcoming, and attentive throughout our visit. Their friendliness and willingness to help created a warm atmosphere that made us feel genuinely valued. A big thanks to Zak & Lou Lou for really looking after us. Overall, this hotel has done a remarkable job with its redesign, and the service is second to none. I wouldn’t hesitate to return.
Lisa, 1-night trip
Verified review

8/10 Very good

We stayed one night, we didn't eat or drink as we were going out to a party nearby, but the pub/restaurant looked nice and was quite busy. Despite how busy it was, the room was lovely and quiet and was nice and well presented with working air-conditioning. There were nice extra touches, like a heated towel rail, complimentary toiletries, tea, coffee, bottled water and nibbles plus a DAB radio. The bed was comfortable but sadly the double was only a 4'6" rather than the more usual 5' you find in the chain hotels, and since my husband is quite a broad, tall man it was really too small for us to sleep well. The ensuite shower room was lovely with high spec fixtures and fittings and the shower was excellent. There was plenty of free parking space too.
Anne, 1-night trip
Verified review

10/10 Exceptional

What a place! Great rooms, great food. It’s like a tardis inside. Excellent room setup for a family aswell with interconnecting rooms. Will deffo come again. And again
Robert, 1-night trip
Verified review

10/10 Exceptional

This was a family break with 3 kids aged 7 to 18 months, we found the Potter Heron because of the family room with kids connecting room with bunk beds. The kids ABSOLUTELY LOVED IT. I was so impressed by the rooms and the entire service and experience provided by the staff in the hotel and pub. This is a world class hotel, we’ve already booked our next stay!
Bhavesh, 1-night trip
Verified review

8/10 Very good

Excellent hotel which was like the Tardis. Was nice to receive a room upgrade on arrival. Staff were all brilliant the food was very good both at dinner and breakfast. Would definitely return.
Marcus, 1-night trip
Verified review

10/10 Exceptional

Amazing. Clean, recently renovated. Room was decorated to a very high standard. Food amazing. Staff friendly, smiley and helpful. Really, couldn't fault it.
Chris, 2-night trip
Verified review

2/10 Poor

The AC in our room did not work from the moment we checked in until we left. It was one of the hottest days of the year. We requested to be placed in another room, only to be told the hotel was full and nothing would be done. The staff and management did nothing to get it fixed. They gave us a fan and suggested it was our body heat that was causing the room not to cool. The manager asked us to sit at the bar for a few hours. We didn't want to sit at the bar. We only wanted to use the room we had paid for. We ate our dinner and returned to the room to find that nothing had been done. Since it was so late and finding a new hotel was difficult, we spent a long, hot night, trying to sleep in a pool of sweat. It was like sleeping in a tent outdoors. We clearly didn't get what we paid for and no genuine effort was made to provide any kind of accommodation. In short, this is a lovely hotel, but it is very poorly managed and there does not seem to be any real focus on customer service. Stay away.
Deborah, 1-night trip
Verified review

10/10 Exceptional

Absolutely a gem! This place is 10/10! Spot on for everything. An unforgettable stay. I can’t wait to return.
Yenny, 1-night trip
Verified review

10/10 Exceptional

Lovely stay at this hotel
Anne, 2-night trip
Verified review

10/10 Exceptional

Christian, 2-night trip
Verified review

6/10 Good

Stephen, 2-night trip
Verified review

10/10 Exceptional

Jack, 1-night trip
Verified review

10/10 Exceptional

Adrian, 1-night trip
Verified review

10/10 Exceptional

Judith, 1-night trip