We were informed by email that the accommodation would be available to book in to from twelve o'clock, however, a sign on the door stated that booking in would not be until five pm. At six pm ourselves and other guests tried the 'automatic' booking in system which sadly did not work either. Not too bad for ourselves as we had a car but other people were waiting hours with very little to do or places to go. Other than that the accommodation was fine, basic and a little tired but ok.