4/10 Fair
22 Sep 2023
Gross and disappointing
Upon our arrival everything appeared to be mostly clean. Once we got to our room we noticed stains on the top sheet and our pillow cases. We smelled them and they smelled clean so we figured they’re just stains and it had been washed. The next morning I found blood stains on the comforter. Gross! Even if it were stained and unable to come out, good management would throw them out. It’s disgusting. We tried calling the lobby to request new, but no answer. We were exhausted from our travel and our toddler needed to sleep. The next morning the ONLY elevator they had was out of order. Luckily we are capable of walking but what about those in wheelchairs??? Thankful we had a place to stay, but we will never go back. I wish I had taken pictures.
Madison
Madison, 1-night family trip
Verified Hotels.com guest review