Murano Resort Marrakech

Photo gallery for Murano Resort Marrakech

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Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Triple Room | Balcony

Overview of Murano Resort Marrakech

Murano Resort Marrakech

4.0 star property
4-star hotel in Palmeraie with outdoor pool and restaurant

7.6/10 Good

60 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is $107
Price available on 10/1/2022
Map
Douar Abiad La Palmeraie, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Babysitting (surcharge)
  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Separate bedroom
  • Television

Choose dates to view prices

About this area

What's nearby

  • In Palmeraie
  • Majorelle Gardens - 18 min drive
  • Jemaa el-Fnaa - 25 min drive

Getting around

  • Menara Airport (RAK) - 30 min drive
  • Marrakech Central Station - 21 min drive
  • Sidi Bou Othmane Station - 28 min drive
  • Airport shuttle (surcharge)

About this property

Murano Resort Marrakech

4-star hotel in the heart of Palmeraie
At Murano Resort Marrakech, you can look forward to a roundtrip airport shuttle, a free manager's reception, and a terrace. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), tour/ticket assistance, and free newspapers
  • Concierge services, smoke-free premises, and a front desk safe
  • Guest reviews speak well of the breakfast and pool
Room features
All 24 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and bathrobes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Coffee/tea makers and daily housekeeping

Languages

Arabic, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 11:30 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Playground
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • An outdoor pool

Accessibility

  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Arabic
  • English
  • French
  • German

Room amenities

Be entertained

  • 42-inch LCD TV

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: MAD 500 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of MAD 140 for adults and MAD 100 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MAD 150 per room (one-way)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 700 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Murano Marrakech
Murano Resort
Murano Resort Marrakech
Murano Hotel Marrakech
Murano Resort Marrakech Hotel Marrakech
Murano Resort Marrakech Hotel
Murano Resort Marrakech Marrakech
Murano Resort Marrakech Hotel Marrakech

Frequently asked questions

Does Murano Resort Marrakech offer free cancellation for a full refund?
Yes, Murano Resort Marrakech does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Murano Resort Marrakech?
As of Sep 30, 2022, prices found for a 1-night stay for 2 adults at Murano Resort Marrakech on Oct 1, 2022 start from $107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Murano Resort Marrakech?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Murano Resort Marrakech?
Yes, there's an outdoor pool.
Are pets allowed at Murano Resort Marrakech?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Murano Resort Marrakech?
Yes, there's free self parking.
Is airport shuttle service offered by Murano Resort Marrakech?
Yes, an airport shuttle is available. The charge is MAD 150 per room one-way.
What are the check-in and check-out times at Murano Resort Marrakech?
You can check in from 2 PM - 11:30 PM. Check-out time is noon.
Is there an onsite casino at Murano Resort Marrakech?
No, this hotel doesn't have a casino, but Le Grand Casino de la Mamounia (19-min drive) and Casino de Marrakech (21-min drive) are both nearby.
What is there to do at Murano Resort Marrakech and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Murano Resort Marrakech?
Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change).

Overall score and ratings

7.6

Good

7.7/10

Cleanliness

7.6/10

Staff & service

3.0/10

Amenities

7.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Amazingly the best choice of stay in Marrakech..
It was an amazing stay.. I’m definitely doing it again with my family.
Babafemi, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sofiabousseva, 2-night trip
Verified Expedia guest review

6/10 Good

nice hotel shambles of a city
never again ! twice now and I would stay in the bottom of my garden rather than go back , one of the most difficult and shambolic places there is on this earth.
Jason, 5-night trip
Verified Expedia guest review

8/10 Very Good

Resort in beautiful setting
I wanted a few days in the sun - and got exactly that. The hotel is in the Palmeraie (huge palm grove) outside Marrakech itself. A shuttle can be ordered easily from the hotel. The food in the hotel was very good and the breakfasts were excellent. I'm happy to recommend the Murano Resort.
John, 5-night trip
Verified Expedia guest review

8/10 Very Good

Nice spot
HOTEL: calm, nicely decorated, green, spacious STAFF: friendly and welcoming ROOM: comfortable, big terrace, stunning view, huge bathroom FOOD: Average breakfast
Verified Hotels.com guest review

8/10 Very Good

Definitely return
Front of house staff are very pleasant and approachable. They spoke very good English. They recommended good but very pricey places to eat so it's best to do your own restaurant searching for the evenings. I found the breakfast a bit bit of a disappointment this was the hotels downfall.
Verified Expedia guest review

8/10 Very Good

Great little oasis in a busy city
a great place with lovely ground Food is sensible in price Rooms are really great but go for bigger ones 4 Swimming pools so comfortable its great
Verified Expedia guest review

6/10 Good

Lovely hotel, but F&B dreadful
The actual hotel is great - rooms are a good size, decor average, and gardens well kept. The service leaves a lot to be desired. Our transfer to the airport was not booked, so we waited at the airport after calling to say we had a arrived. The F&B was dreadful. Breakfast was awful, and every morning, they had less items on offer. the menu for the main restaurant had so many items missing - and for desert, the only thing they had was a macaroon which was frozen in the middle, so as a result we only had dinner on one occasion - and on another occasion thought we'd have a sweet after dinner, but again, only macaron was available. They had no ice-cream, and when you travel with kids, its not acceptable. The pool was good, and gardens well kept - so pleasant to stay around the pool - badly let down by the very slow service, and some attendants, super bad. on one occasion, we were in the pool, and 2 friends of an employee came to lie at the pool. they removed my daughters itms from the sun-bed, and when we told the staff that that sun-bed was occupied by my daughter, she responded and said another one will come available soon. her friends refused to move, and another guest spoke to them in French, and eventually they moved to another spot - shocking behavior, and really put a downer on the day. their service was redeemed by a new member of staff Hassan - he was attentative, remembered what we liked, and tried very hard to please - he made our stay.
Verified Expedia guest review

10/10 Exceptional

Murano Marrakech - The perfect honeymoon getaway.
Stayed at the Murano Marrakech last week, (April 2012) and cant speak highly enough of it, from the 4 swimming pools to the great food (the steak was superb). The junior suite we booked was huge, had a large dressing room, gigantic bed and really nice bathroom. The concierge, called Slim, made us feel at ease immediately even though we arrived a day earlier than planned. A real log fire was lit in an ultra modern lounge and tea brought immediately to us two weary travellers. The Operation Manager, Pierre, is always on hand to ensure the whole place runs like clockwork and that the staff always offer exceptional service.
Verified Expedia guest review

10/10 Exceptional

Wow.
I love this place. The staff are very friendly, the manager, Pierre-Yves greeted us everyday as we lay by the pool, or ate dinner. The grounds are well maintained and the breakfast is the perfect start to the day. The rooms are surprisingly large and well kept. The staff were lays helpful. The other manager Karim was always there to help and answer questions.
Verified Travelocity guest review