Eastin Hotel Makkasan Bangkok, Bangkok

Aside from the bad smell in the ground floor lobby...(strong odor of sewer gas) the hotel was in good shape....the furnishings could use an upgrade though. The pool area was great....as was the exercise room. The Buffet had many many options. The staff was very friendly and helpful. Front desk crew very welcoming and helpful.

I found it comvinient. Taxi driver called the hotel in advanced so by the time arrived at the hotel (2am) there was a clerk ready to help with luggage. I enjoyed the pool very much. Overall, for my first time in Bamgkok, was a satisfying experience!

The concierge, Ekapat, went above and beyond. We called him from the United States and he ensured everything was perfect. We were a party of 7 and need transportation and instruction, although he was not on duty when we arrived he left word and we were taken care of. When he arrived the amazing care continued. Breakfast was excellent.

Right on the train station, very close to Chinatown that has huge food choices.

The worst experience in my life. Non-hygienic, shabby, dusty, noisy and very tired “4 stars” hotel. Never ever again! Please see the photos(it speaks itself).