Somerset Grand Citra Jakarta

Photo gallery for Somerset Grand Citra Jakarta

Primary image
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
View from room
1 Bedroom Premier | View from room

Overview of Somerset Grand Citra Jakarta

UNESCO Sustainable Travel Pledge

Somerset Grand Citra Jakarta

3.5 star property
Family-friendly Jakarta aparthotel with 1 outdoor pools, connected to a shopping center

7.6/10 Good

168 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Kitchen
The price is $73
Price available on 10/4/2022
Map
Jalan Prof Dr Satrio Kav 1, Jakarta, Jakarta, 12940
Main amenities
  • 164 apartments
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
Feel at home
  • Children stay free
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Kitchen
  • Separate bathtub and shower

Choose dates to view prices

About this area

What's nearby

  • In Kuningan
  • Grand Indonesia - 22 min drive
  • Taman Mini Indonesia Indah - 12 min drive
  • Pantai Pasir Putih PIK 2 - 50 min drive

Getting around

  • Halim Perdanakusuma Intl. Airport (HLP) - 10 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 25 min drive
  • Jakarta Tanah Abang Station - 5 min drive
  • Jakarta Palmerah Station - 6 min drive
  • Jakarta Tebet Station - 6 min drive

About this property

Somerset Grand Citra Jakarta

Bring the kids when you stay at Somerset Grand Citra Jakarta in Jakarta and they can enjoy the free kids' club. Guests can indulge in facials, and The Den by Kalaha, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and apartments feature soaking tubs and kitchens. Fellow travelers like the helpful staff and location.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets allowed (1 per room)*
  • Restrictions apply*

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna
  • Steam room
  • Turkish bath/hammam
  • Spa services
  • Facials
  • Body treatments

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limited onsite parking

Family friendly

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground

Restaurants on site

  • The Den by Kalaha
  • Ruth Chris Steak House

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 138750 for adults and IDR 69930 for children
  • 2 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: IDR 566500.0 per night

Bathrooms

  • Separate bathtub and shower
  • Deep soaking bathtub
  • Hair dryer
  • Slippers
  • Bathrobes
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 55-cm LED TV with cable service
  • Arcade/game room
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Desk
  • Conference space (1399 square feet)

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • IDR 1000000 per pet per night
  • 1 per room
  • Deposit: IDR 1000000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers

Location highlights

  • Connected to a shopping center
  • In the business district
  • In the city center

Things to do

  • Health club
  • Outdoor tennis courts
  • Yoga classes on site
  • Tennis lessons on site
  • Aerobics classes on site
  • Tennis on site
  • Basketball on site

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector
  • Window guards

General

  • 164 rooms
  • 24 floors
  • 2 buildings
  • Built in 1996

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

The Den by Kalaha - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Ruth Chris Steak House - Overlooking the garden, this fine-dining restaurant specializes in southern cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Breakage deposit: IDR 500000 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 138750 for adults and IDR 69930 for children (approximately)

Children & extra beds

  • Rollaway beds are available for IDR 566500.0 per night

Pets

  • Pet deposit: IDR 1000000 per stay
  • Pets are allowed for an extra charge of IDR 1000000 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Somerset Citra
Somerset Citra Hotel
Somerset Citra Hotel Jakarta Grand
Somerset Grand Citra Jakarta
Somerset Grand Citra Hotel Jakarta
Somerset Grand Citra Jakarta Aparthotel
Somerset Grand Citra Aparthotel
Somerset Grand Citra
Somerset Citra Jakarta Jakarta
Somerset Grand Citra Jakarta Jakarta
Somerset Grand Citra Jakarta Aparthotel
Somerset Grand Citra Jakarta Aparthotel Jakarta

Frequently asked questions

Does Somerset Grand Citra Jakarta offer free cancellation for a full refund?
Yes, Somerset Grand Citra Jakarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Somerset Grand Citra Jakarta?
As of Sep 29, 2022, prices found for a 1-night stay for 2 adults at Somerset Grand Citra Jakarta on Oct 30, 2022 start from $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Somerset Grand Citra Jakarta?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Somerset Grand Citra Jakarta?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Somerset Grand Citra Jakarta?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of IDR 1000000 per pet, per night, and there's also a deposit of IDR 1000000 per stay.
Is parking offered on site at Somerset Grand Citra Jakarta?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Somerset Grand Citra Jakarta?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in is available.
What is there to do at Somerset Grand Citra Jakarta and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics, basketball, and yoga. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a sauna and a steam room. Somerset Grand Citra Jakarta also has an arcade and a picnic area, as well as a garden.
Are there restaurants at or near Somerset Grand Citra Jakarta?
Yes, there are 2 onsite restaurants, featuring Asian cuisine and garden views. Nearby restaurants include Pho 24 (5-min walk), Gonzo's Tex Mex Grill & Margarita Bar (5-min walk), and E&O (5-min walk).
Does Somerset Grand Citra Jakarta have private spa tubs?
Yes, each apartment has a deep soaking bathtub.
Does Somerset Grand Citra Jakarta have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
Does Somerset Grand Citra Jakarta have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Somerset Grand Citra Jakarta like?
Somerset Grand Citra Jakarta is in Kuningan, a short 7-minute walk from Kuningan City Mall and 4 minutes' walk from ITC Kuningan. Travelers say this aparthotel is in a good location.

Overall score and ratings

7.6

Good

7.4/10

Cleanliness

7.5/10

Staff & service

6.8/10

Amenities

6.9/10

Property conditions & facilities

10/10 Exceptional

Kevin, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable Stay
The staff was very helpful and the accommodation was comfortable
H R, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel apartment
Nice accomodation, but a bit expensive
2-night trip
Verified Hotels.com guest review

2/10 Poor

Poor Experience in Somerset Gran Citra.
The first impression is very Bad. I have to stand almost half an hour to wait for elevator. They have 3 elevator. 1 out of service. One always stop in G level and up again not come down to level B1. The third one not moving at all. After almost 30 minute the third one working and bring my to my room level-11. The heater in the room not working so we have to take a shower with cold water. My wife called 3 times and after 3 times a hotel staff came but doing nothing and said will report to engineering. The soap in the shower is either stuck or empty . I pressed with energy nothing is out of the soap bottle. I will never stay in this premise again...its very bad experience. My wife said she felt some itchy cause she has sensitive allergic of dust, might the room is not clean.
Lindung, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Make your experiences
Strange experience! Booked for 4 persons, got a 3 person room! Actually on the site is designated a king bed and a double, but even in small letters a double and a single. Anyhow, I booked for 4, so I want 4 beds! 1 lift was out of order, second stuck while I was in. Lift makes strange noises, not trustworthy. Takes long time until you get a lift, crowds waiting in front! Room was like a labyrinth, don't trust the pix. Quite loud, no soundproofing! Balcony shabby. For any activity you must apply online, quite strange. Only 10 people allowed in the pool, cause the fake virus will jump around! Then more than 20 people were in the water, nobody considered the application. Hereto pool only until 5pm!! Because of hoax pandemic! But Ascott pool is open until 10pm, same Owner! Anyhow nice pool are. Breakfast only in boxes, no access to the restaurant, even during the day people present there! Because of the pandemic? In other hotels breakfast in the restaurant is possible, e.g. Oakwood! But seems for the management it's more convenient and cheaper to distribute food boxes, since they're the same like in Ascott! A sign at the reception says 'stay home'! So Somerset do not want me to stay there? I asked for a late check out, they wanted me to pay for, they were not aware that I'm an ASR member, even I told them, just ignored!!! In all not recommended, better pay bit more and you'll have a more relaxed stay in a professional managed hotel!
Don't travel, don't enjoy life, don't come to the hotel!
Nobody checked it, just to bother people, no need in other hotels
Labyrinth
Shabby
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Actually a nice hotel. Spacious apartments. Breakfast delivered to the room because of covid. Coffee undrinkable, orange juice bad too, food ok. Biggest problem for me was WiFi/internet. Very unstable could not connect and then unstable. Could not make a my conference call. Because of that I don’t recommend this hotel I won’t stay there again!
1-night business trip
Verified Expedia guest review

8/10 Very Good

good hotel for business trip, clean, convenient location.
Charles K Y, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Clean but Old
Ang, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Silvi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lift services
Lift was terrible, Peak seasons one lift was under maintenance, second lift was terrible the door, number of customers were huge with limited lift services.
Silvi, 1-night family trip
Verified Hotels.com guest review