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Hangzhou Hua Chen International hotel

Photo gallery for Hangzhou Hua Chen International hotel

Superior Executive Twin Room | City view
Free toiletries, hair dryer, bathrobes, towels
Front of property
Harmonious Family Room | Premium bedding, down comforters, free minibar items, in-room safe
Executive lounge

Overview of Hangzhou Hua Chen International hotel

Hangzhou Hua Chen International hotel

4.0 star property
Lakefront hotel with 2 restaurants, near West Lake
7.8 out of 10 Good
7.8/10 Good

658 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
Map
No 25 Pinghai Road, Shangcheng District, Hangzhou, Zhejiang, 310000
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Front-desk safe
For families
  • Rollaway/extra beds
  • Refrigerator
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Shangcheng
  • West Lake - 1 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 21 min drive
  • Hangzhou Station - 5 min drive
  • East Railway Station - 8 min drive
  • Hangzhou East Railway Station - 9 min drive
  • Longxiangqiao Station - 4 min walk
  • Ding'an Road Station - 13 min walk
  • Fengqi Road Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • 红泥花园大酒店 - 2 min walk
  • 古铺良食 - 6 min walk
  • 胜利剧院 - 2 min walk
  • 上井日本料理 - 2 min walk
  • 肯德基 - 6 min walk
Map

About this property

Hangzhou Hua Chen International hotel

Hangzhou Hua Chen International hotel offers an airport shuttle (available 24 hours) for CNY 20 per person one way. Guests will have free perks like WiFi, self parking, and wired Internet. Fellow travelers like the location and nearby shopping. The property is just a short walk to public transportation: Longxiangqiao Station is 4 minutes and Ding'an Road Station is 13 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 219 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Toys
  • Outlet covers

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (11 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Library
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • In-room computer
  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately CNY 68 for adults and CNY 35 for children
  • Airport shuttle service is offered for an extra charge of CNY 20 per person (one way)

Children & extra beds

  • Rollaway beds are available for CNY 200.0 per day
  • Airport shuttle service for children costs CNY 20.00

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Frequently asked questions

Does Hangzhou Hua Chen International hotel offer free cancellation for a full refund?
Yes, Hangzhou Hua Chen International hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hangzhou Hua Chen International hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hangzhou Hua Chen International hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hangzhou Hua Chen International hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Hangzhou Hua Chen International hotel?
Yes, an airport shuttle is available. The charge is CNY 20 per person one way.
What are the check-in and check-out times at Hangzhou Hua Chen International hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hangzhou Hua Chen International hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near Hangzhou Hua Chen International hotel?
Yes, there are 2 onsite restaurants.
What's the area around Hangzhou Hua Chen International hotel like?
Hangzhou Hua Chen International hotel is a short 4-minute walk from Longxiangqiao Station and 5 minutes' walk from West Lake. Travelers say this hotel is in a good location.

Reviews

7.8

Good

7.9/10

Cleanliness

7.8/10

Staff & service

8.1/10

Amenities

7.5/10

Property conditions & facilities

Reviews

6/10 Good

KYUNG DEUK, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

It's about 5 - 10 min walk from Subway station. There is a bus stop in front of the hotel, where you can take airport bus to the airport, need to buy ticket first at a tour agency nearby hotel (ask fo location at the hotel). Wifi is ok.
Ferry, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Qian, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks for the upgrade to family room. Very spacious, clean and convenient hotel. Service is excellent. Reception assisted to get cab. Breakfast is excellent. Very very good spread. Yummy noodles, yummy wholemeal bread...
Florence, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Except that the hotel is a little bit old style, everything else was perfect, especially the breakfast on the last floor. Beautiful view and very good food! Recommended.
Pierre, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were very helpful. I have ordered a couple of parcel prior to arriving and they have signed and kept until my arrival for me. Our room overlook west lake, which is perfect. Room is a tad small. Shower is the best I have had in China so far.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

A good value for money hotel in Hangzhou
Front desk staff is friendly and check in is fast. Room is clean and bed is comfortable (though the pillow is a bit soft). However, the wifi connection is not good enough for viewing/receiving videos. Breakfast offers quite a good spread of Chinese and western food. The location is good, near shopping areas and there are a lot of eateries around on the street and in the shopping malls. It should be about 10+ mins' walk to west lake if not for the construction works currently under way. Probably will choose it again if we visit west lake again.
Chun Yin, 4-night romance trip
Verified Hotels.com guest review

8/10 Very Good

2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

LINDA GM, 3-night romance trip
Verified Hotels.com guest review