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All properties in El Paso, Texas, United States of America

Hilton Garden Inn El Paso / University, El Paso

3-star3 stars
Great for familiesThis property has good facilities for families.
111 W University Ave, El Paso, TX, 79902, United States of America

3-star hotel with outdoor pool, near University of Texas at El Paso
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 801 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Food
Delicious food
Room
Great room

Hilton Garden Inn El Paso / University, El Paso

from $84
  • Standard King
  • Standard Two Queens
  • Suite, 1 King Bed
  • Suite, 2 Queen Beds
  • One King Bed, Non-Smoking, Accessible
  • Suite, 2 Queen Beds, Accessible
  • Room, 2 Queen Beds, Accessible
  • Room (Parlor)

What’s around Hilton Garden Inn El Paso / University, El Paso

Landmarks

  • El Paso Museum of History - 23 min walk
  • El Paso Museum of Art - 24 min walk
  • University of Texas at El Paso - 10 min walk
  • Las Palmas Medical Center - 5 min walk
  • Chihuahuan Desert Gardens - 7 min walk
  • Centennial Museum - 7 min walk
  • Don Haskins Center - 10 min walk
  • Billy Rogers Arroyo Park - 11 min walk

Getting around

  • El Paso, TX (ELP-El Paso Intl.) - 11 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 18 min drive
  • El Paso Union Depot - 3 min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 153 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available from 6 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle from 6 AM to 10 PM *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 3 mi

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2006
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 36-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Great American Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Hilton Garden Inn El Paso / University, El Paso’s small print

Also known as

  • Hilton Garden Inn El Paso University
  • Hilton Garden Inn El Paso / University El Paso
  • Hilton Garden Inn University Hotel
  • Hilton Garden Inn University
  • Hilton Paso University Paso
  • Hilton Garden Inn University El Paso
  • Hilton Garden Inn University Hotel El Paso
  • Hotel Hilton Garden Inn El Paso / University El Paso
  • Hotel Hilton Garden Inn El Paso / University
  • Hilton Garden Inn El Paso University Hotel
  • Hilton Garden Inn El Paso University
  • El Paso Hilton Garden Inn El Paso / University Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Full breakfast is offered for an extra charge of USD 11.45 for adults and USD 7.95 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 247 reviews

Very Good 8.0
Great location, walking distance to everything!
It was a pleasant stay and the staff was friendly, I just wish they provided complimentary hot breakfast like other hotels.
Paul, us1 night family trip
Exceptional 10.0
Daniel who works at the front desk was so helpful and kind when we checked in. Housekeeping staff was helpful and responsive when we asked for more towels. Overall excellent trip and I would recommend to anyone traveling to El Paso!
us2 night trip with friends
Exceptional 10.0
Perfect location to bar strip! Stayed here for a night to hang out in El Paso. Will stay again!
GABRIEL, us1 night trip with friends
Poor 2.0
Poor service
Overall the property was in good condition however the area had a lot of construction, parking was limited and there was an event going on that evening which caused parking overcrowding. There was only one front desk worker during check-in which resulting in a long wait to check-in. The breakfast Buffett had great meal options but there was only one lady acting as the hostess and waitress plus they didn’t have my prepaid breakfast voucher. Lastly, the erroneously charged me for an extra full night using the card I provided for incidentals even though the room was prepaid through hotels.com and I have yet to receive the refund.
Marcus, us1 night trip
Good 6.0
Too expensive for subpar hotel
The staff is generally very nice and accommodating. However the room that I was given had a broken shower, backed up toilet and clogged sink. I called to the front desk. They offered to send maintenance and they didnt go until the next day to fix the toilet and sink. The shower was okay , but the tub facuet would still spray water when it was on. The location was great and the room was pretty clean in general except for a couple of dry mud tracks on the floor. There aren't too many amenities and the hotel seems pretty outdated. I was comfortable enough, but for the price, you can likely upgrade to some of the nicer hotels in the area.
Lydia, usFamily trip

Hilton Garden Inn El Paso / University, El Paso

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