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Mercure Santiago Centro, Santiago

3.5 stars3.5 stars
Av. Libertador Bernardo O Higgins, 632Centro, SantiagoRegion Metropolitana8320000Chile, 800-491-6126
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Excellent4.0 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
WiFi
Regular internet service
148See all 148 Hotels.com reviews
From 1,007 reviewsTripAdvisor Traveller Rating

Mercure Santiago Centro, Santiago

Hotel Info: 866-539-8117

from $98
  • Superior Room, 1 King Bed
  • Single Room
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Offsite

  • Beach shuttle *

  • Area shuttle within 50 km *

  • Casino shuttle *

  • Ski shuttle *

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • Mercure Centro Hotel Santiago
  • Mercure Santiago
  • Mercure Santiago Centro
  • Santiago Centro
  • Caesar Business Hotel Santiago
  • Caesar Business Santiago Centro Hotel Santiago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs CLP 8400.00 per day

Rollaway beds are available for CLP 20000.0 per night

Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one way)

Area shuttle service to the beach, casino, shopping center, and ski area is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Ski shuttle (surcharge)
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 6
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Tempur-Pedic mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Amaranto - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mercure Santiago Centro, Santiago’s small print

Also known as

  • Mercure Centro Hotel Santiago
  • Mercure Santiago
  • Mercure Santiago Centro
  • Santiago Centro
  • Caesar Business Hotel Santiago
  • Caesar Business Santiago Centro Hotel Santiago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs CLP 8400.00 per day

Rollaway beds are available for CLP 20000.0 per night

Airport shuttle service is offered for an extra charge of CLP 25000 per vehicle (one way)

Area shuttle service to the beach, casino, shopping center, and ski area is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 148 reviews

Mercure Santiago Centro, Santiago
Excellent4.0 / 5
Comfortable, quiet, convenient
This is a comfortable business hotel in the heart of Santiago. The location is great for walking to anything downtown or in Bellavista. The buffet breakfast was excellent with many options and lots of fresh fruit. My room on the 14th floor was very quiet, and don't miss the 5th floor pool and bar area overlooking the city, with a good happy hour.
1 night trip
Mercure Santiago Centro, Santiago
Excellent4.0 / 5
It is a clean hotel, pleasant staff and clean.
I have been to this hotel on business five times. The desk staff speaks good English and when asked they provide information for me say about the town or restaurants. The hotel is about the quality of a Holiday Inn, Best Western style. Close to the Metro, and central old down town. The room rate is why I the company sends me there, and I tell them the hotel suites our needs as the metro takes me to any meeting place up and down the line. Glad they have a computer room, and relaxing outdoor patio/pool for relaxation, or having business chats outdoors. Utilize the good size gym often. Room service if you want it.
13 night business trip
Mercure Santiago Centro, Santiago
Outstanding5.0 / 5
Fantastic hotel with a great location
This is a really great hotel located right in the heart of the city. It is conveniently located right across the street from the Santa Lucia metro station, which makes transport around the city extremely easy. It's also located near the Neptune Fountain, La Moneda, and the hip Lastarria neighborhood. The room was super clean, and the view from the hotel was spectacular. The included breakfast was very tasty and had a nice spread. Overall, I would highly recommend this hotel if you are looking for a convenient location to launch your trip in Santiago, Chile.
4 night trip
Mercure Santiago Centro, Santiago
Outstanding5.0 / 5
Price Quality location
Very good location
3 night trip
Mercure Santiago Centro, Santiago
Outstanding5.0 / 5
Great location.
Staff were wonderful. Very obliging. Restaurant was adequate and breakfast had a great selection of foods and really good service. Roof top pool has wonderful views. however service was slow, dirty towels and glasses not picked up in a timely manor. We mentioned this when we checked out and then later that afternoon revisited the bar and it was cleaner and more tidy. Still have problems with charges. Would not stop me going again
4 night family trip

See all reviews

Mercure Santiago Centro, Santiago

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