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El Diplomatico Hotel, Mexico City

2.5 stars
Insurgentes Sur 1105Col Nochebuena, Mexico CityDF03720Mexico, 800-491-6126
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Good3.9 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Service is adequate
Food
Food is all right
390See all 390 Hotels.com reviews
From 200 reviewsTripAdvisor Traveller Rating

El Diplomatico Hotel, Mexico City

Hotel Info: 866-539-8117

from $41
  • Junior Suite
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

Transportation

Parking

  • Free self parking

Also known as

  • El Diplomatico
  • El Diplomatico Hotel
  • El Diplomatico Hotel Mexico City
  • El Diplomatico Mexico City
  • Hotel El Diplomatico Mexico City

Optional extras

WiFi is available in public areas for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Minibar
Freshen up
  • Private bathroom
Be entertained
  • Cable TV channels
Stay connected
  • Free newspaper
  • Phone

El Diplomatico Hotel, Mexico City’s small print

Also known as

  • El Diplomatico
  • El Diplomatico Hotel
  • El Diplomatico Hotel Mexico City
  • El Diplomatico Mexico City
  • Hotel El Diplomatico Mexico City

Optional extras

WiFi is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 390 reviews

El Diplomatico Hotel, Mexico City
Excellent4.0 / 5
Great price, great location
The hotel is geeting up there in age but it is still a great deal for your money. It is centrally located and the staff is incredibly helpful and gracious...many have worked there for years.
2 night family trip
El Diplomatico Hotel, Mexico City
Excellent4.0 / 5
NICE AND CLEAN, CONVINIENT LOCATION
It was OK
1 night business trip
El Diplomatico Hotel, Mexico City
Fair2.0 / 5
Second time I stayed here but will not do it again
Stayed in the new part of the hotel, room looked great, quite large but the issues with their A/C system caused continual headaches during our stay. On the first day we noticed that after the A/C was on for 7 hours (set at 68 F), the room had not cooled. Room temperature was close to 80 F. We called the front desk and they sent up a maintenance man that did not speak English and had no idea how to fix it. After repeated calls (some spoke very limited English and others none at all), we were given a fan and told the "expert" would fix it the next day. Next day and when we got back in the late afternoon, it was still over 76 F in the room. Had to have a friend who lives in the area come and talk to them since they staff at the front desk again did not speak English. They offered to move our room. New room started cooling off but when we got back from dinner, realized the A/C would run for an hour and turn off. Would only turn back on manually. After so many calls and visits to the front desk, we knew talking to them was pointless. We had to look up the manual to the control ourselves and reset it. Worked great after that until the next day the power went out and the unit went back to only operating one hour at a time. Other issues - Rooms do not offer refrigerators (which we needed for medication) and they do not have ice buckets. Lighting in rooms & bathroom was very dim. There is no mini-bar as stated on Hotels.com.
3 night romance trip
El Diplomatico Hotel, Mexico City
Outstanding5.0 / 5
Very nice
Very friendly staff,excellent location,everything was perfect,they do however need an upgrade on the room floors. The room I stayed in had a rug and it seemed pretty old,i could tell because in those Hard to reach plces to clean it was a bit dusty.
2 night romance trip
El Diplomatico Hotel, Mexico City
Excellent4.0 / 5
The stay was good. The location was great and pretty safe. Room service was excellent. Food well prepared. However the room was not well cleaned. Dusty.
2 night business trip

See all reviews

El Diplomatico Hotel, Mexico City

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