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Hotel Grand Chancellor Auckland City, Auckland

Official New Zealand Rating provided by Qualmark®
1 Hobson StreetAuckland1010New Zealand, 800-491-6126
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Good3.3 / 5
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
Food
Food could be better
477See all 477 Hotels.com reviews
From 510 reviewsTripAdvisor Traveller Rating
  • Auckland (AKL-Auckland Intl.) 27-min drive; 13.6 miles/22 km
  • Auckland Britomart Station 7-min walk; 0.3 miles/0.5 km
  • Auckland Remuera Station 7-min drive; 3.5 miles/5.6 km
  • Auckland Mt Eden Station 8-min drive; 2 miles/3.2 km
  • Self parking (surcharge)
  • Limited parking

Hotel Grand Chancellor Auckland City, Auckland

Hotel Info: 866-539-8117

from $92
  • Standard Apartment, 1 Bedroom, Harbour View
  • Suite, 1 Bedroom
  • Deluxe Apartment, 2 Bedrooms
  • Standard Apartment, 1 Bedroom, City View
  • Standard Apartment, 2 Bedrooms
  • Studio (Upgrade Special)
  • 1 Bedroom Suite Special
  • Studio
  • 1 Bedroom Apartment City View Special
  • 1 Bedroom Apartment-Harbour View Special
  • Studio

At a glance

Key facts

Hotel size

  • This hotel has 69 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Self parking (limited) *

Also known as

  • Grand Chancellor Auckland City
  • Grand Chancellor City
  • Hotel Grand Chancellor Auckland City
  • Hotel Grand Chancellor City
  • Grand Chancellor Auckland Hotel New Zealand
  • Grand Chancellor Hotel Auckland

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Parking height restrictions apply.

Mandatory fees

Deposit: NZD 300 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs NZD 30.00 per night with in/out privileges

Rollaway beds are available for NZD 30.00 per night

Continental breakfast is offered for an extra charge of NZD 19 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 5 per 24-hour period (rates may vary)

WiFi is available in public areas for NZD 5 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for NZD 5 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for NZD 5 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee shop/café
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
Be entertained
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Dining

No 1 Hobson Lounge - This café specializes in local cuisine and serves breakfast only.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Grand Chancellor Auckland City, Auckland’s small print

Also known as

  • Grand Chancellor Auckland City
  • Grand Chancellor City
  • Hotel Grand Chancellor Auckland City
  • Hotel Grand Chancellor City
  • Grand Chancellor Auckland Hotel New Zealand
  • Grand Chancellor Hotel Auckland

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Parking height restrictions apply.

Mandatory fees

Deposit: NZD 300 per night

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs NZD 30.00 per night with in/out privileges

Rollaway beds are available for NZD 30.00 per night

Continental breakfast is offered for an extra charge of NZD 19 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 5 per 24-hour period (rates may vary)

WiFi is available in public areas for NZD 5 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for NZD 5 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for NZD 5 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 477 reviews

Hotel Grand Chancellor Auckland City, Auckland
Fair2.0 / 5
Disappointing!
Being our first night back in NZ after travelling overseas for many months, we found the response from the front desk somewhat casual and unhelpful to our concern of the loud noise from the howling wind in our room. Also amazed to find there is an extra charge of $5 or $10 to be connected to wifi! No where else in the world has charged for wifi! Not a good look! Bed was comfortable and room was spacious, however won't be booking here again!
1 night romance trip
Hotel Grand Chancellor Auckland City, Auckland
Excellent4.0 / 5
auckland visit
great location for getting around Auckland
4 night trip with friends
Hotel Grand Chancellor Auckland City, Auckland
Poor1.0 / 5
fake pictures
Indian owned and Indian operated. The hotel is actually in the first few floors of a condo building, therefore there is no harbor view to speak, and the pictures of the hotel are not the real pictures but pictures of condo units.location is good, walking distance to the water front.
1 night family trip
Hotel Grand Chancellor Auckland City, Auckland
Poor1.0 / 5
Misnamed
It's not a hotel, it's a condo building renting out unoccupied units. Not in the remotest sense a "Grand" hotel. No restaurant, no lobby, nothing. Business district location. Nothing of any interest for a tourist.
1 night trip with friends
Hotel Grand Chancellor Auckland City, Auckland
Poor1.0 / 5
Would not return
This is not an upscale place but we liked the location and felt that the price was right . But the price we paid seemed to be a problem with hotel manager when we checked in. Acted as if we were stealing from him! Our questions about the room were answered " not at this rate" .... "This rate doesn't include a room with a view" but - we could upgrade for a rate nearly was double what we paid! Our room was on the bottom floor overlooking the front parking area for taxis and the construction area next door. He told us there was a continental breakfast but not that it was $19 each. The additional $38 for breakfast and $30 for parking per night made this the same price as an upscale hotel. We very much wished we had gone to one.
1 night business trip

See all reviews

Hotel Grand Chancellor Auckland City, Auckland

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