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Hotel Cristal Sorenberg

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Classic Double Room, 1 Queen Bed | Individually furnished, desk, laptop workspace, free WiFi
Balcony
Balcony
Family Double or Twin Room, 1 Bedroom, Non Smoking, Mountain View | Individually furnished, desk, laptop workspace, free WiFi
Family Double or Twin Room, 1 Bedroom, Non Smoking, Mountain View | Individually furnished, desk, laptop workspace, free WiFi

Overview of Hotel Cristal Sorenberg

Hotel Cristal Sorenberg

Soerenberg hotel with restaurant and bar/lounge

1 verified Hotels.com guest review

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Lounge area
  • Restaurant
  • Bar
Map
10 Flüehüttenstrasse, Fluehli, LU, 6174

Room options

About this area

Getting around

  • Bern (BRN-Belp) - 86 min drive
  • Schupfheim Station - 19 min drive
  • Lungern Station - 31 min drive
  • Wolhusen Station - 35 min drive

Restaurants

  • Peters - 15 min walk
  • Alpenrösli - 15 min walk
  • Restaurant Bäckerstube - 16 min walk
  • Skihütte Schwand - 5 min drive
  • Berggasthaus Salwideli - 10 min drive

About this property

Hotel Cristal Sorenberg

Enjoy your visit to Soerenberg with a stay at Hotel Cristal Sorenberg. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global), CovidClean (Safehotels - global expert) and Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 5:30 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception

Services

  • Front desk (limited hours)

Languages

  • English
  • German

Room amenities

Be entertained

  • 35-inch TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished
  • Separate sitting area

Freshen up

  • Shower only
  • Bidet
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • A damage deposit of CHF 150 will be collected before check-in

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 7.5 for adults and CHF 5 for children

Renovations and closures

This property is closed from 16 July 2022 to 30 November 2023 (dates subject to change).

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SGS (third-party expert - Global)
  • CovidClean (Safehotels - global expert)
  • Ecolab (third-party expert - Global)
  • COVID-19 Guidelines (CDC)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)
  • WELL Health-Safety Rating (IWBI)

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Cristal Sorenberg Hotel
Hotel Cristal Sorenberg Fluehli
Hotel Cristal Sorenberg Hotel Fluehli

Frequently asked questions

Is Hotel Cristal Sorenberg currently open?
This property is closed from 16 July 2022 to 30 November 2023 (dates subject to change).
Does Hotel Cristal Sorenberg offer free cancellation for a full refund?
Yes, Hotel Cristal Sorenberg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Cristal Sorenberg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Cristal Sorenberg?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cristal Sorenberg?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Cristal Sorenberg?
You can check in from 3:00 PM - 6:00 PM. Check-out time is 10:00 AM. Contactless check-out is available.
Are there restaurants at or near Hotel Cristal Sorenberg?
Yes, there's an on-site restaurant. Nearby restaurants include Peters (15-min walk) and Berggasthaus Salwideli (4.1 mi).
Does Hotel Cristal Sorenberg have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Cristal Sorenberg like?
Hotel Cristal Sorenberg is located a short 14-minute walk from Rossweid Gondola.

Reviews

2.0

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

A disaster. Not advisable.
We were not offered the room we booked, but an inferior room without a balcony. We were tired and did not want to argue about so we had no choice but to accept it. The service was terrible, the hotel has just been purchasedby an Indian couple and it is in a really disastrous state. The matress was so bad that we could hardly get any sleep. My wife who is Asia, purchased an “Asian”meal upon arrival. Another catastrophy. The smell of Indian food is penetrating everywhere in the hotel, probably due to the fact that the kitchen door remains open. The location was great and we were planning to extend our stay, we were even offered a discounted price in case we wanted to extend our stay, but we had to abandon the idea, limiting our stay to the original booking and had to run away.
PAUL, 3-night trip
Verified Hotels.com guest review