Sep 10, 2023
Very disappointed with our stay at Element. We booked this hotel solely for the use of the rooftop bar area. It was a friends birthday and we drove down earlier from Montana in order to utilize the rooftop bar for her birthday. Upon arrival we were informed this was booked for a private event. The hotel was very nice and everyone was friendly but we were very frustrated that we had planned our arrival around a hotel amenity that we were not allowed to use.
Lindsay, 1-night trip with friends
Verified Hotels.com guest review