Guests
All properties in George Town, Penang, Malaysia

AC Hotel by Marriott Penang

4-star hotel in Bayan Lepas with outdoor pool and restaurant

  • Free WiFi and free parking
From
$50

Image gallery

  • AC Hotel by Marriott Penang
  • AC Hotel by Marriott Penang
  • Outdoor Pool
  • Suite, 1 Double Bed, Non Smoking - Living Area
  • AC Hotel by Marriott Penang
AC Hotel by Marriott Penang. Image 1 of 29
1 / 29AC Hotel by Marriott Penang
213 Jalan Bukit Gambir, George Town, 11950, Penang, Malaysia
8.2.Very Good.
  • Has to change to another room because aircon is leaking. The other unit bedroom door…

    Jul 15, 2019

  • Close to airport for early flight

    Jul 10, 2019

See all 193 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia), Commitment to Clean (Marriott), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Quiet
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 423 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • 1 outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries

What’s around

  • In Bayan Lepas
  • RECSAM and Institute Pendidikan Guru - 11 min walk
  • Penang International Sports Arena - 24 min walk
  • Queensbay Mall - 33 min walk
  • Snake Temple - 2.4 mi / 3.9 km
  • University of Science-Malaysia (Universiti Sains Malaysia) - 2.7 mi / 4.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Room, 1 King Bed, Non Smoking (Executive Deluxe)
  • Executive Studio, 1 Double Bed, Non Smoking, Balcony
  • Deluxe Room, 1 King Bed, Non Smoking
  • Suite, 1 Double Bed, Non Smoking, Balcony
  • Suite, 1 Double Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking

What’s around

Landmarks

  • In Bayan Lepas
  • RECSAM and Institute Pendidikan Guru - 11 min walk
  • Penang International Sports Arena - 24 min walk
  • Queensbay Mall - 33 min walk
  • Snake Temple - 2.4 mi / 3.9 km
  • University of Science-Malaysia (Universiti Sains Malaysia) - 2.7 mi / 4.4 km
  • KOMTAR - 7.2 mi / 11.6 km
  • Penang Hill - 7.9 mi / 12.7 km
  • Gurney Drive - 8 mi / 12.9 km
  • Padang Kota Lama - 8.1 mi / 13 km
  • TESCO - 4 mi / 6.5 km

Getting around

  • Penang Intl. Airport (PEN) - 11 min drive
  • Penang Sentral - 28 min drive
  • Free area shuttle
map
See on map
213 Jalan Bukit Gambir, George Town, 11950, Penang, Malaysia

At a glance

Hotel size

  • This hotel has 423 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café

Things to do

  • Number of outdoor pools - 1
  • Children's pool
  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6359
  • Conference space size (meters) - 591
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator

Accessibility

  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Closed-captioned TV
  • Grab bar - in bathtub
  • Lever door handles

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Cafe - This buffet restaurant serves breakfast only.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 42 per person (approximately)

Children and extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted.

Also known as

  • Ac By Marriott Penang
  • AC Hotel by Marriott Penang Hotel
  • AC Hotel by Marriott Penang George Town
  • AC Hotel by Marriott Penang Hotel George Town

*See fees and policies for additional details or extra charges

FAQs

  • Yes, AC Hotel by Marriott Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Express check-in is available.
  • Yes, there's an onsite restaurant, Cafe. Nearby restaurants include Double Good Restaurant (10-min walk), Spade's Burger (10-min walk), and Red Chopsticks (11-min walk).
  • AC Hotel by Marriott Penang has an outdoor pool and a 24-hour fitness center.
8.2.Very Good.
  • 4.0.Fair

    Need wait because the booking not yet in their system, Room dont have simple USB socket.

    Akmal, 1 night trip, Nov 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall I am very happy with the service and the hotel

    Roslan Abd, 3 night family trip, Jan 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location, rooms were clean and big. Nothing too fancy but efficient service and plenty of parking with reasonable room rates.

    H.Murad, 1 night family trip, Sep 4, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Despite being clean and comfortable, the design and furniture is old and outdated.

    1 night trip, Aug 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Come experience Omotenashi in Penang, Malaysia

    The service level can only be best described by the Japanese word...omotenashi . We felt truly welcomed & was given the best of what is possible by the hotel to make us feel delighted...not just happy . The superb view of the golf course from our room is also another reason for us to come back again to this hotel

    3 night trip, Aug 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good...

    1 night trip, Jul 27, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Your wifi is a little bit slow but overall is good.

    1 night business trip, Jul 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I always patronised Vistana/AC Hotel. Good experience but phone operator is a bit rude. If I’m not mistaken, her name is Thana. I requested for extension of check out time, and Thana told me with an unfriendly voice “Strictly 12pm”. There is no issues all these while for extension of checking out. Understood that extension of checking out is at discretion and availability of the hotel, but it supposed to be communicated politely.

    1 night business trip, Jul 8, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Bad smell especially at family area

    mazlan, 1 night family trip, Jul 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    👍

    Friendly Staff is worthed for the stay

    Roy, 1 night business trip, Jun 22, 2020

    Verified Hotels.com guest review

See all 193 reviews