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1 room, 2 adults

Vistana Penang Bukit Jambul, Penang

4-star4 stars
213 Jalan Bukit Gambir, Bukit Jambul, Penang, Penang, 11950, Malaysia

4-star hotel with 24-hour fitness, near Penang International Sports Arena
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Location
Great location
Wellness
Great wellness & sports facilities
Pool
Great pool
Room
Room is all right

Vistana Penang Bukit Jambul, Penang

from $44
  • Executive Room (Deluxe)
  • Suite, 2 Bedrooms
  • Suite, 3 Bedrooms
  • Club Deluxe
  • Club Suite

What’s around Vistana Penang Bukit Jambul, Penang

Landmarks

  • In Bayan Lepas
  • Penang International Sports Arena - 22 min walk
  • Queensbay Mall - 35 min walk
  • RECSAM and Institute Pendidikan Guru - 14 min walk
  • University of Science-Malaysia (Universiti Sains Malaysia) - 2.6 mi / 4.2 km
  • Snake Temple - 2.6 mi / 4.1 km
  • KOMTAR - 7.2 mi / 11.5 km
  • Leong San Tong Khoo Kongsi - 7.4 mi / 11.9 km

Getting around

  • Penang (PEN-Penang Intl.) - 7 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 423 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Offsite

  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Coffee shop/café
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6359
  • Conference space size (meters) - 591
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe - This buffet restaurant serves breakfast only.

Vistana Penang Bukit Jambul, Penang’s small print

Also known as

  • Bukit Jambul Penang
  • Vistana Penang Bukit Jambul Bayan Lepas
  • Vistana Penang Bukit Jambul Hotel
  • Vistana Penang Bukit Jambul Hotel George Town
  • Vistana Penang Bukit Jambul George Town
  • Vistana Penang Bukit Jambul Hotel
  • Vistana Penang Bukit Jambul George Town
  • Vistana Penang Bukit Jambul Hotel George Town
  • Bukit Penang
  • Penang Bukit Jambul
  • Penang Vistana
  • Vistana Bukit Jambul
  • Vistana Bukit Jambul Hotel
  • Vistana Bukit Jambul Hotel Penang
  • Vistana Penang
  • Vistana Penang Bukit Jambul

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of MYR 42 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very Good 8.0 From 457 reviews

Good 6.0
Big rooms, free parking, a so so quality.
The room is large but a bit gloomy. The lighting is not so good. There was it was a kitchen but it was locked. The only sink available is in the toilet. The room is a bit far at the other wing as well. We stayed for 4 days 3 night and the last day the house keeping did not come and clean the unit. And of course no towel change and drinks replenishment as well. Apart from the location of the hotel, there are not so much to be proud also. Being one of YTL hotels chain we do expect a higher level of quality which in this case, still too far. The price is not so cheap anyway.
ASRIN YUSAIRI, myFamily trip
Very Good 8.0
Comfy, spacious suite but with some issues
Family and I had a wedding to attend in Bukit Mertajam and decided to book a hotel on Penang island, close to the bridge. The room was excellent - it was an apartment with 2 bedrooms (one with a double bed and the other with twin beds), 2 toilets, an ironing/pantry room, a dining and a living room. Beds were very comfy and the toilet was basic. Breakfast however was a mess. The staff were unable to manage to the high number of guests - food that ran out weren’t topped up fast enough, and it took a long time for dirty tables to be cleared. Staff were also not very helpful when I asked where the cutleries and serviettes were. Food wise, the spread was OK (not too many options), and had a mix of both local and international food. In particular, their roti canai and hash browns were good. Food around the hotel is limited and one will have to drive out to Promenade or Georgetown (about 30 mins) for better food. For those who are driving, they provide basement parking (FoC for guests) but beware that the area near the lobby entrance has a sewage smell. Overall, apart from the slight hiccups, my family and I enjoyed our stay. They offer affordable prices for their family suites and their facilities are great as well.
my2 night family trip
Good 6.0
Apartment/Suite Style Hotel - Room Condition
Stay in the 2 bedrooms suite for 4 days /3 nights. Overall hotel is okay. Room condition and the staff attitude in handling issue need improvement. First day check in, door in the master bedroom could not open and was being locked inside the room. My husband called the operator/reception for help but no one seem to come. Waited for about 20 minutes, tried to open the door ourselves luckily managed to do so. Imaging if the person locked in the room is a child what will happen. The door could not be opened due to the wooden strip directly under the door loosen and the door was jammed and to open it I and my husband have to use all our strength to push it. Nobody from the hotel seems to care and no one was sent to check on this issue. 2nd issue, could not sleep well in the first night as the air con in the master bedroom water leaking and dripping on the floor. Informed the hotel staff (Reception) next morning on the air con and the door issue. However the door issue was not rectified and air con problem still there on the 2nd night. Informed the hotel staff again on the 3rd day. Sad to say the issues of air con & door are still there on the day we check out. I have mentioned in the booking to have a room with quite air con as previous stay the air con noise is loud, luck seems to came my way as this time instead of noisy air con I get a water dripping air con..? Hope Chinese saying water is prosperity is true as I got it for 4days of CNY.
myOther trip
Poor 2.0
1 star hotel but 4 star prices!!
Disappointing is an understatement to describe the nightmare stay. Leaking air-con. Faulty hot water heater. Unkempt house keeping- could even see footprints after housekeeping!! Dark car parks with insufficient parking space. Only saving grace was the front office manager Jack who appeared to be sincere where he apologised for the unpleasant stay..however the follow up call by another colleague by the name of Jaclyn who called my phone after we had checked out was nothing but clearly was mere lip service with no sincerity at all!! No concrete action to resolve the unpleasant stay was taken. It will take a lot of convincing for me to consider Vistana in my future stay!! The quality of Vistana has nose dived drastically, I had previously spend 2 months stay 10+ years ago when was relocated to work in one of the MNCs in Penang, the condition of Vistana 10+ years ago was much better which was why I had chosen them for the recent trip with family..unfortunately it did not result in a pleasant memory this time around..!!
as2 night family trip
Very Good 8.0
Great service
A very friendly and helpful staff. Willing to show us the rooms before we book the hotel for family members from outstation. Keep it up the great service! Nice for a family stay on 3 bedrooms. Quite a small rooms with a living room but juz nice for a family of 4-5 ppl. A very nice place for a mind relaxation. All the 3 rooms are very clean. 2 bathrooms available. Car Park available. Location: 5mins drive walk to Bukit Jambul Mall. 10mins drive to QB Mall. Mamak stall and Chinese FoodCourt nearby. However far away from town. Need to drive 20-30mins to reach town depending on the traffics flow.
myOther trip

Vistana Penang Bukit Jambul, Penang

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