16 March 2023
The hotel was very clean. Our room was spacious. Buffet breakfast was good. Staff was friendly. I put a pair of diamond earrings in a glass next to our bed when we went downstairs for breakfast thinking that housekeeping may not be cleaning our room that early. To our surprise, the room was cleaned when we returned from breakfast and my earrings were missing. I called the front desk informing them of my missing earrings that I put in the glass. About five minutes later, two staff showed up at our door. One was a cleaning lady and the other was a maintenance guy. The cleaning lady said she washed the glass and the earrings may be in the drain. So they opened the drain and found my earrings! I was so happy because these earrings were given to me by my husband. I thanked both the maintenance guy and cleaning lady. I left a nice tip in the room when we checked out.
Ashley, 2-night trip
Verified Hotels.com guest review