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Appart'City Pontoise Cergy-le-Haut, Cergy

3 stars
52 Bd de l'EvasionCergyVal-d'Oise95800France, 800-491-6126
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2.8 / 5
Service
Service could be improved
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
Breakfast
Breakfast can be improved
98See all 98 Hotels.com reviews
From 86 reviewsTripAdvisor Traveller Rating
  • Clichy (QBH-Clichy-Levallois Train Station) 28-min drive; 20 miles/32.1 km
  • Neuilly-sur-Seine (QNL-Station de metro Les Sablons) 32-min drive; 25.6 miles/41.2 km
  • Paris (CDG-Roissy-Charles de Gaulle) 40-min drive; 32.4 miles/52.2 km
  • Versailles (XVE-Versailles-Chateau Train Station) 45-min drive; 31.7 miles/51.1 km
  • Boulogne-Billancourt (XBT-Station de metro Billancourt) 47-min drive; 26.9 miles/43.3 km
  • Paris (XJY-Gare de Massy TGV Train Station) 54-min drive; 41 miles/65.9 km
  • Cergy Le Haut Station 4-min walk; 0.2 miles/0.3 km
  • Cergy-Saint-Christophe Station 22-min walk; 1.1 miles/1.8 km
  • Boissy-l'Aillerie Station 9-min drive; 2.6 miles/4.2 km
  • Self parking (surcharge)

Appart'City Pontoise Cergy-le-Haut, Cergy

Hotel Info: 866-539-8117

from $43
  • Superior Apartment (6 pers)
  • Superior Studio
  • Superior Studio
  • Superior Apartment (4 pers)
  • Standard Apartment
  • Studio
  • Studio, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-8 PM
  • Check-out time is 11 AM
  • Express check-in

Reception hours:
Monday through Friday: 8 AM to 12:30 PM and 3 PM to 8 PM.
Saturday: 8 AM to noon and 2 PM to 5 PM.
Sunday and bank holidays: The reception desk is closed and breakfast is not available.

Please note: On arrival day, room keys can only be collected after 3 PM. Guests planning to arrive outside reception hours must contact the property at least 24 hours in advance to receive check-in instructions. Contact information is provided on the confirmation email received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 5 kg

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Self parking *

Also known as

  • Appart'City Pontoise
  • Appart'City Pontoise Apartment
  • Appart'City Pontoise Apartment Cergy-le-Haut
  • Appart'City Pontoise Cergy-le-Haut
  • Appart City Cergy

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.40 per person, per night

Optional extras

Self parking costs EUR 7.00 per night

Continental breakfast is offered for an extra charge of EUR 9.90 for adults and EUR 0 for children (approximately)

Cribs/Infant beds are available for EUR 11 per day

Pets are allowed for an extra charge of EUR 5 per pet (may vary based on length of stay), plus a one-time cleaning fee of EUR 25

WiFi is available in guestrooms for EUR 1.10 per day (rates may vary)

WiFi is available in public areas for EUR 2 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for EUR 1.10 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for EUR 1.10 per night (rates may vary)

In the hotel

Food and drink
  • Continental breakfast (surcharge)
Working away
  • One meeting room
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Weekly housekeeping provided
  • In-room safe

Appart'City Pontoise Cergy-le-Haut, Cergy’s small print

Also known as

  • Appart'City Pontoise
  • Appart'City Pontoise Apartment
  • Appart'City Pontoise Apartment Cergy-le-Haut
  • Appart'City Pontoise Cergy-le-Haut
  • Appart City Cergy

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.40 per person, per night

Optional extras

Self parking costs EUR 7.00 per night

Continental breakfast is offered for an extra charge of EUR 9.90 for adults and EUR 0 for children (approximately)

Cribs/Infant beds are available for EUR 11 per day

Pets are allowed for an extra charge of EUR 5 per pet (may vary based on length of stay), plus a one-time cleaning fee of EUR 25

WiFi is available in guestrooms for EUR 1.10 per day (rates may vary)

WiFi is available in public areas for EUR 2 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for EUR 1.10 per day (rates may vary)

High-speed Internet access (wired) is available in public areas for EUR 1.10 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.8 /5 from 98 reviews

Appart'City Pontoise Cergy-le-Haut, Cergy
Outstanding5.0 / 5
Highly recommend
This apmnt was absolutely great, we were 5 family members traveling, affordable, close to the city! Only struggle is if your late checkin and don't have phone service it's hard to get ahold of someone to give codes to get keys out of safe!
2 night family trip
Appart'City Pontoise Cergy-le-Haut, Cergy
Excellent4.0 / 5
Good hotel,Poorly trained staff &Parking nightmare
We three of us stayed for 2 nights, we enjoyed the stay at the hotel, but parking was a problem, even though plenty of space available in the underground hotel car park, we were told that they do not have spare remote key fobs, street parking is limited for two hours, if we knew this in advance (booked on line) we would have gone to another hotel.The reception staff are friendly but not trained for this job.We were delayed for an hour when we checked out because the receptionist insist us to pay the full amount which we have already been paid in advance on line, luckily we have the print out of the payments made but still the receptionist made few calls and made us to wait until he was convinced by his management. What a waste of time and energy to convince an untrained staff.
2 night family trip
Appart'City Pontoise Cergy-le-Haut, Cergy
Fair2.0 / 5
Only one night if nothing else available around
1- Bathroom very dirty (urine on the heather!!) 2- Neighboorg noisy 3- Carpet in the bedroom dirty 4- Bed (sofa) very unconfortable and noisy. 5- closing door broken
6 night business trip
Appart'City Pontoise Cergy-le-Haut, Cergy
Fair2.0 / 5
Complain
I'm not happy over lack information when I arrived at night they nobody in office until morning I found out there need use phone for access code I'm deafness can't use phone. I explained to lady office over night, and will refund but there no refund for a night, was me sleep in car until morning.
5 night trip with friends
Appart'City Pontoise Cergy-le-Haut, Cergy
Good3.0 / 5
Not a bad place to stay for the weekend
Nice place to sleep into for the weekend. Nothing to complain about. Cheap place to stay to.
2 night trip

See all reviews

Appart'City Pontoise Cergy-le-Haut, Cergy

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