Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Palenque, Palenque, Chiapas, Mexico
1 room, 2 adults

Hotel Chablis Palenque

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Free parking nearby
  • Free WiFi
Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29968, Mexico

Beaux Arts hotel in Palenque with outdoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Free parking nearby
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • The hotel is very nice but I must say the staff is the real draw here. Everyone was such…Feb 8, 2020
  • Amazing stay. All the staff provided great service with big smiles.The room was perfect.…Jan 29, 2020

Hotel Chablis Palenque

from $45
  • Standard Room, 1 King Bed, Balcony
  • Standard Double Room, Balcony
  • Habitacion Economica Vista Interior

What’s around Hotel Chablis Palenque

Landmarks

  • Heart of Palenque
  • Aluxes Eco Park - 40 min walk
  • Palenque Archaeological Zone - 4.4 mi / 7 km
  • Museo de Sitio Palenque - 4.4 mi / 7.1 km
  • Misol-Ha Waterfalls - 4.8 mi / 7.7 km
  • Cascadas de Roberto Barrios - 18.7 mi / 30.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 3 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle from 6:00 AM to 10:00 PM*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Free offsite parking nearby

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool umbrellas
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2006
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kinich Kan Balam - Overlooking the pool, this restaurant serves dinner only.

Hotel Chablis Palenque’s small print

Also known as

  • Chablis Hotel Palenque
  • Hotel Chablis Palenque Palenque
  • Hotel Chablis Palenque Hotel Palenque
  • Chablis Palenque
  • Hotel Chablis
  • Hotel Chablis Palenque
  • Hotel Chablis Palenque Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for MXN 100.0 per night

Full breakfast is offered for an extra charge of MXN 148 for adults and MXN 110 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 350 per person (one-way)

Airport shuttle service for children up to age 9 costs MXN 0

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Chablis Palenque

  • Does Hotel Chablis Palenque offer free cancellation for a full refund?
    Yes, Hotel Chablis Palenque does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Chablis Palenque?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Chablis Palenque?
    Yes, there's free self parking.
  • Is there a pool at Hotel Chablis Palenque?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Chablis Palenque?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Chablis Palenque?
    You can check in starting at 3:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Chablis Palenque?
    Yes, Kinich Kan Balam offers pool views. Nearby restaurants include Pizzas Expres (3-min walk), Cafe Colibri (3-min walk), and La Vita é Bella (4-min walk).
  • Is airport shuttle service offered by Hotel Chablis Palenque?
    Yes, an airport shuttle is available from 6:00 AM to 10:00 PM on request. The charge is MXN 350 per person one-way.
  • What is there to do near Hotel Chablis Palenque?
    Recommended spots to visit include Aluxes Eco Park (2.1 mi) and Palenque Archaeological Zone (4.4 mi), along with Museo de Sitio Palenque (4.4 mi) and Misol-Ha Waterfalls (4.8 mi).

Recent reviews

Superb 9.2 From 136 reviews

Exceptional 10.0
Very friendly and accommodating communication via WhatsApp before we arrived. Helped us arrange a fabulous tour that included meals and comfortable transportation to remote ruins.
us4 night family trip
Exceptional 10.0
Great locale, very inviting, the staff was helpful. A really good and fast breakfast. Easy walk from the ADO station.
Amy, us1 night family trip
Exceptional 10.0
Fantastic service! Beautiful hotel. Location was perfect too. Absolutely love the place.
James, us3 night family trip
Exceptional 10.0
Everything about this hotel was convenient. We were a group of 7 and everyone loved it.
us1 night family trip
Very Good 8.0
What an attractive and comfortable hotel! I came to Palenque to visit the ruins. After long days of bus rides, walking, climbing,etc. it was so great to return to the hotel and just chill out and enjoy the serenity...dipping in the pool, enjoying a drink...eating a delicious dinner on site, then up to my very nice, cool, clean room. Then it was the same all over again the next day! A perfect stay for my agenda. Would surely recommend Hotel Chablis for solo travelers.
us4 night trip
Exceptional 10.0
I like the style of the hotel. It was made like a garden style apartment with a balcony. It had 3 floors, no elevator. I was on the 2nd floor. You enter the room from outside. Their restaurant had very good food. There were other restaurants located on the street in walking distance. Excellent experience
us5 night trip with friends
Exceptional 10.0
Very nice, very clean and cant beat price and great location
us1 night romance trip
Exceptional 10.0
Jungle in the City
We loved Hotel Chablis! Clean, good service, nice pool and good food in the restaurant. Good launch point for exploring local areas in Palenque. Canada neighborhood makes most shopping/dining walkable.
Merrilee, us5 night romance trip
Exceptional 10.0
Centrally located, nice clean safe area.Excellant breakfasts. Reeption desk friendly, tried their best to speak english, overall good expreience
us5 night trip
Very Good 8.0
The staff was very helpful. Even loaned is an umbrella when it rained. Very comfortable place.
us1 night family trip

Hotel Chablis Palenque