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El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo

4 stars4 stars
1000 Conquistador AvenueFajardo00738Puerto Rico, 866-209-9122
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Excellent4.0 / 5
  • We enjoyed our stay at this resort. Palomino and the water park were great. It's close…Feb 19, 2017
  • This hotel is a campus, everything you need is on site including several restaurants.…Feb 18, 2017
733See all 733 Hotels.com reviews
From 7,092 reviewsTripAdvisor Traveller Rating

El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo

Hotel Info: 866-209-9122

from $246
  • Room, Ocean View
  • Room, 2 Double Beds, Partial Ocean View
  • Room, 2 Queen Beds, Accessible, Garden View
  • Room, 1 King Bed, Ocean View
  • One Bedroom Ocean Vw Suite
  • Room, 1 King Bed, Garden View
  • Room, Partial Ocean View
  • Room, 1 King Bed, Accessible, Garden View (Roll-in Shower)
  • Suite, 2 Bedrooms, Ocean View (1 King & 2 Queen Beds)
  • Suite, 1 Bedroom, Ocean View
  • Room, 2 Queen Beds, Garden View
  • Room, 1 King Bed, Partial Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Room, 1 King Bed, Accessible, Garden View
  • Room, 1 King Bed, Garden View
  • Two Beds
  • Room, Ocean View (La Marina)
  • Two Bedroom Ocean Vw Suite
  • La Vista Ocean View Room
  • Garden View Room
  • Room, Ocean View (Las Brisas)
  • Room, 2 Queen Beds, Ocean View
  • Room, 2 Queen Beds, Accessible, Garden View (Roll-in Shower)
  • Las Olas Ocean View Room

At a glance

Key facts

Hotel size

  • This hotel has 750 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

Parking

  • Valet parking *

Also known as

  • El Conquistador Resort Waldorf Astoria Hotel Fajardo
  • El Conquistador Waldorf Astoria Fajardo
  • El Conquistador Resort Waldorf Astoria Hotel
  • El Conquistador Waldorf Astoria

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 14 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Optional extras

Late check-out can be arranged for an extra charge of USD 65

The water park is accessible for USD 19.95 per person, per day

Self parking costs USD 16.72 per night with in/out privileges

Valet parking costs USD 22.30 per night with in/out privileges

Microwaves are available for USD 15 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 29 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 78 per person (roundtrip)

Airport shuttle for children between the ages of 3 and 12 costs USD 58 (roundtrip)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 2 bars/lounges
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Water park
  • Outdoor pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 7
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Water park access (surcharge)
  • Beach towels
  • Children's pool
  • Spa tub
  • Waterslide
  • Steam room
  • Lazy river
  • Swim-up bar
  • Pool sun loungers
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 37
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 100,000
  • Conference space size (meters) - 9
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Marina on site
  • Outdoor tennis courts - 7
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Personal motorized watercraft on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Water park access (surcharge)

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Water skiing nearby
  • Windsurfing nearby

El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo’s small print

Also known as

  • El Conquistador Resort Waldorf Astoria Hotel Fajardo
  • El Conquistador Waldorf Astoria Fajardo
  • El Conquistador Resort Waldorf Astoria Hotel
  • El Conquistador Waldorf Astoria

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 14 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Optional extras

Late check-out can be arranged for an extra charge of USD 65

The water park is accessible for USD 19.95 per person, per day

Self parking costs USD 16.72 per night with in/out privileges

Valet parking costs USD 22.30 per night with in/out privileges

Microwaves are available for USD 15 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 29 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 78 per person (roundtrip)

Airport shuttle for children between the ages of 3 and 12 costs USD 58 (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 733 reviews

El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo
Outstanding5.0 / 5
One of Puerto Rico's best hotels
The Hotel is in top condition, well manicured gardens and golf course (and easy). I had not stayed in the hotel for over eight years and found it to be as if it had just been renewed. The views are spectacular.
1 night business trip
El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo
Fair2.0 / 5
Not a Waldorf Astoria kind of Hotel....
I highly recommend the golf course, pool area, Palomino Island, but the rooms and the bathrooms need urgent renovation. If you think you're going to a Waldorf Astoria kind of hotels you will be very disappointed.
3 night romance trip
El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo
Good3.0 / 5
It's good. But food is so expensive in some restaurants but food quality is bad.
3 night romance trip
El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo
Fair2.0 / 5
High expectations, complete disappointment
Our stay was disturbed by partiers next door. They were screaming, banging on walls, smoking pot, etc. I don't care for partiers typically as long as the staff does something about it. When we complained to the staff, they only said they would send someone and nothing happened. The partiers left but came back and continued party until 4:00 a.m. We were so upset and the staff finally had the idea of moving us to a different room. If they had done that from the beginning the experience would have been a lot better. Then, the things the hotel charge for are ridiculous. They say there's complimentary wifi but they actually charge you for it through a different charge that won't happen until they arrive to the hotel stating that websites like hotel.com do not pay for those. Also, there's little water park that they charge for that in my opniion should be free. It only has 3 things to do, a 2 sides and a slow "river" that is about the half the length of a football field and that's because it goes around the area. $18 dollars for that after paying $250 per night? that's a joke. I hope other people have better experience because the hotel is actually nice. They just need to learn to give better customer service and change their pricing model.
2 night romance trip
El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo
Poor1.0 / 5
This is an aging hotel that is super overpriced and definitely not earning its five stars. Would not come here again. Once you enter you are in a money trap and expected to pay high premiums for every activity that is offered. The beach is on an island, the ferry docks on the beach so the water is not even clear. The water park which is the best feature costs about 60 bucks just for the entrance fee for a family of three.
4 night family trip

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El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo

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