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El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo

4 stars4 stars
1000 Conquistador AvenueFajardo00738Puerto Rico
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Excellent4.0 / 5
  • It's good. But food is so expensive in some restaurants but food quality is bad.Jan 13, 2017
  • Our stay was disturbed by partiers next door. They were screaming, banging on walls,…Dec 29, 2016
694See all 694 Hotels.com reviews
From 7,055 reviewsTripAdvisor Traveller Rating

El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo

from $246
  • Room, Ocean View
  • Room, 2 Double Beds, Partial Ocean View
  • Room, 2 Queen Beds, Accessible, Garden View
  • Room, 1 King Bed, Ocean View
  • One Bedroom Ocean Vw Suite
  • Room, 1 King Bed, Garden View
  • Room, Partial Ocean View
  • Room, 1 King Bed, Accessible, Garden View (Roll-in Shower)
  • Suite, 2 Bedrooms, Ocean View (1 King & 2 Queen Beds)
  • Suite, 1 Bedroom, Ocean View
  • Room, 2 Queen Beds, Garden View
  • Room, 1 King Bed, Partial Ocean View
  • Deluxe Room, 1 King Bed, Ocean View
  • Room, 1 King Bed, Accessible, Garden View
  • Room, 1 King Bed, Garden View
  • Two Beds
  • Room, Ocean View (La Marina)
  • Two Bedroom Ocean Vw Suite
  • La Vista Ocean View Room
  • Garden View Room
  • Room, Ocean View (Las Brisas)
  • Room, 2 Queen Beds, Ocean View
  • Room, 2 Queen Beds, Accessible, Garden View (Roll-in Shower)
  • Las Olas Ocean View Room

At a glance

Key facts

Hotel size

  • This hotel has 750 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

Parking

  • Valet parking *

Also known as

  • El Conquistador Resort Waldorf Astoria Hotel Fajardo
  • El Conquistador Waldorf Astoria Fajardo
  • El Conquistador Resort Waldorf Astoria Hotel
  • El Conquistador Waldorf Astoria

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 14 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Optional extras

Late check-out can be arranged for an extra charge of USD 65

The water park is accessible for USD 19.95 per person, per day

Self parking costs USD 16.72 per night with in/out privileges

Valet parking costs USD 22.30 per night with in/out privileges

Microwaves are available for USD 15 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 29 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 78 per person (roundtrip)

Airport shuttle for children between the ages of 3 and 12 costs USD 58 (roundtrip)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 2 bars/lounges
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Water park
  • Outdoor pool
  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts - 7
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Water park access (surcharge)
  • Beach towels
  • Children's pool
  • Spa tub
  • Waterslide
  • Steam room
  • Lazy river
  • Swim-up bar
  • Pool sun loungers
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 37
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 100,000
  • Conference space size (meters) - 9
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Marina on site
  • Outdoor tennis courts - 7
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Personal motorized watercraft on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Water park access (surcharge)

Nearby

  • Ecotours nearby
  • Kayaking nearby
  • Parasailing nearby
  • Water skiing nearby
  • Windsurfing nearby

El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo’s small print

Also known as

  • El Conquistador Resort Waldorf Astoria Hotel Fajardo
  • El Conquistador Waldorf Astoria Fajardo
  • El Conquistador Resort Waldorf Astoria Hotel
  • El Conquistador Waldorf Astoria

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 14 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Optional extras

Late check-out can be arranged for an extra charge of USD 65

The water park is accessible for USD 19.95 per person, per day

Self parking costs USD 16.72 per night with in/out privileges

Valet parking costs USD 22.30 per night with in/out privileges

Microwaves are available for USD 15 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of USD 29 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 78 per person (roundtrip)

Airport shuttle for children between the ages of 3 and 12 costs USD 58 (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 694 reviews

El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo
Poor1.0 / 5
This is an aging hotel that is super overpriced and definitely not earning its five stars. Would not come here again. Once you enter you are in a money trap and expected to pay high premiums for every activity that is offered. The beach is on an island, the ferry docks on the beach so the water is not even clear. The water park which is the best feature costs about 60 bucks just for the entrance fee for a family of three.
4 night family trip
El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo
Fair2.0 / 5
Not a good experience.
1 night romance trip
El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo
Fair2.0 / 5
Not a good experience.
1 night romance trip
El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo
Good3.0 / 5
Great view but not service
Such a great view from room. But customer service is not that great. There should be a brief about all facilities available on property like how to go to beach, water park, restaurants and bars, etc. There was information provided at all. This could help guests alot. Overall it was great. Can stay there for max two or three days. Also make sure they don't add extra charges on your car. We had 2 charges with $45 extra on our statement with the access/credit card provided to us to use in property. When asked for receipts they could not find add ended up removing those charges from the account. Not to forget there are additional resort charges an parking charges per day. Which I feel is ridiculous. Since they even charge for water park and what not.
3 night romance trip
El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo
Good3.0 / 5
Old Room + Poor Wifi
The room was very spacious and had a great terrace. However, the hotel overall was very old, and so were the conditions of our room. Also, wifi signal was very weak, and me and my friends ended up using mobile data.
1 night trip with friends

See all reviews

El Conquistador Resort, a Waldorf Astoria Hotel, Fajardo

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