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Protea Hotel Fire & Ice by Marriott Cape Town, Cape Town

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
New Church & Victoria StreetTamboerskloof, Cape TownWestern Cape8018South Africa, 855-239-9485
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Good3.8 / 5
Location
Great location
Food
Delicious food
Amenities
Amenities are not the best
Room
Room needs to be redecorated
86See all 86 Hotels.com reviews
From 927 reviewsTripAdvisor Traveller Rating

Protea Hotel Fire & Ice by Marriott Cape Town, Cape Town

Hotel Info: 855-239-9485

from $116
  • Standard Room, 1 King Bed
  • Standard Room, 1 Double or 2 Single Beds
  • Junior Suite, 1 King Bed
  • Executive Suite, 2 Bedrooms
  • Standard Apartment, 1 King Bed
  • Superior Room, 1 King Bed
  • Standard Double Room
  • Superior Room, 1 King Bed, Patio
  • Standard Twin Room
  • Executive Suite, 1 Bedroom
  • Executive Suite, 2 Bedrooms
  • Superior Room
  • Superior Room
  • Standard Apartment, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 201 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • Self parking *

  • Free nearby parking

  • RV/bus/truck parking *

Offsite

  • Area shuttle *

  • Beach shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

Also known as

  • Fire Ice Cape Town
  • Ice Cape Town
  • Protea Fire Ice
  • Protea Fire Ice Cape Town
  • Protea Hotel Fire & Ice
  • Protea Hotel Fire & Ice Cape Town
  • Protea Hotel Fire Ice
  • Protea Hotel Fire & Ice! Cape Town South Africa
  • Protea Hotel Fire And Ice! Cape Town

Policies

Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel. Contact the office using the information on the reservation confirmation received after booking.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 1 percent city/local tax will be charged

Optional extras

Self parking costs ZAR 40 per night

RV/bus/truck parking is available for an extra charge

Full breakfast is offered for an extra charge of ZAR 175 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 330 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, and shopping center is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Conference space
  • Meeting rooms 5
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2006
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Bicycle rentals on site
  • Scooter/moped rentals on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Protea Hotel Fire & Ice by Marriott Cape Town, Cape Town’s small print

Also known as

  • Fire Ice Cape Town
  • Ice Cape Town
  • Protea Fire Ice
  • Protea Fire Ice Cape Town
  • Protea Hotel Fire & Ice
  • Protea Hotel Fire & Ice Cape Town
  • Protea Hotel Fire Ice
  • Protea Hotel Fire & Ice! Cape Town South Africa
  • Protea Hotel Fire And Ice! Cape Town

Policies

Guests must take note that the Fire & Ice Suites (Junior and Executive Suites) are located adjacent to the hotel. Contact the office using the information on the reservation confirmation received after booking.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 1 percent city/local tax will be charged

Optional extras

Self parking costs ZAR 40 per night

RV/bus/truck parking is available for an extra charge

Full breakfast is offered for an extra charge of ZAR 175 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 330 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, and shopping center is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 86 reviews

Protea Hotel Fire & Ice by Marriott Cape Town, Cape Town
Excellent4.0 / 5
Great Cape Town Hotel
I decided to go to Cape Town by myself. The suite I stayed in (#3) was amazing; two story lift style. The front desk staff, Alexis, was very knowledgeable, courteous, friendly and helpful. I got in late Wednesday night and Chef Ludwig made me a special gourmet salad last minute. I'd recommend this hotel to anyone I know.
6 night trip
Protea Hotel Fire & Ice by Marriott Cape Town, Cape Town
Excellent4.0 / 5
Great stay at Fire and Ice
Great rooms- we had the 2 bedroom suite. Lots of space and amenities in the rooms. Hotel was fantastic. Awesome service. Only issue is that we felt like we weren't staying at the hotel as the building with the 2 bedroom suites are adjoining the hotel with no cut through directly to the hotel.
5 night trip with friends
Protea Hotel Fire & Ice by Marriott Cape Town, Cape Town
Excellent4.0 / 5
Interesting theme
This hotel had an interesting theme and good lounge area to work in. The elevators were pretty interesting.
1 night business trip
Protea Hotel Fire & Ice by Marriott Cape Town, Cape Town
Fair2.0 / 5
Great location, poor hotel
The hotel is well situated but the noise level inside is unbearable. The music is pumping so loudly that you can't even hear what the receptionist is saying. The sound is muffled in the rooms but I was awoken very, very early by the cleaners who were standing right outside our door chatting and laughing loudly. Great location but too noisy and the hotel an overhaul. (The swimming pool was absolutely disgusting.)
1 night trip with friends
Protea Hotel Fire & Ice by Marriott Cape Town, Cape Town
Good3.0 / 5
Beware if have more than one continous booking!
Irritating that despite telling reception that had multi bookings running one immediately after the other due to extension of original booking being required, at the end of each booking, I kept getting called or visited asking when I was checking out and my room keys kept being cancelled and I had to visit reception again and again. Internet is free by 500MB vouchers. They give you a few vouchers at a time and can also be irritating if staying for a long while, as I was, to keep going to reception to get internet vouchers and separate vouchers for each device you operate. Having said that it was an OK hotel and would stay again depending on comparative price with similar premises
1 night trip

See all reviews

Protea Hotel Fire & Ice by Marriott Cape Town, Cape Town

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