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1 room, 2 adults
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Jerusalem Gardens Hotel & Spa, Jerusalem

3.5 stars
4 Vilnay StreetJerusalem91035Israel, ‏800-491-6126
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Good3.6 / 5
  • I was greeted by a very nice front desk guy on duty at 9:30 Am when I arrived. He called…Feb 25, 2016
  • lousy bad staff bad hotel bad foodFeb 25, 2016
312See all 312 Hotels.com reviews
From 471 reviewsTripAdvisor Traveller Rating

Jerusalem Gardens Hotel & Spa, Jerusalem

Hotel Info: 866-539-8117

from $93
  • Deluxe Room, 1 Double Bed
  • Family Room, 2 Single Beds
  • Superior Room
  • Junior Suite, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
Check-in times on Saturdays and Jewish Holidays may begin between 5 PM and 9 PM due to Shabbat/Motzaei chag. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Also known as

  • Gardens Hotel Jerusalem
  • Gardens Jerusalem
  • Hotel Jerusalem Gardens
  • Jerusalem Gardens
  • Jerusalem Gardens Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • All citizens of Israel will be charged the national value-added tax

Optional extras

Breakfast costs between ILS 38 and ILS 47 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Outdoor pool
  • Health club
  • Sauna
  • Children's pool
  • Pool sun loungers
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1992
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Bar - This bar serves light fare only.

Jerusalem Gardens Hotel & Spa, Jerusalem’s small print

Also known as

  • Gardens Hotel Jerusalem
  • Gardens Jerusalem
  • Hotel Jerusalem Gardens
  • Jerusalem Gardens
  • Jerusalem Gardens Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • All citizens of Israel will be charged the national value-added tax

Optional extras

Breakfast costs between ILS 38 and ILS 47 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 312 reviews

Jerusalem Gardens Hotel & Spa, Jerusalem
Fair2.0 / 5
Don't Stay at this Hotel
One of my worst hotel experiences. The three days/nights we were there, the hotel was overrun by tour groups, almost all college kids. The hotel lobby was mobbed by them making it extremely difficult to navigate through, long lines to get on an elevator, and incredibly noisy college kids staying up late and making it difficult for us to get a peaceful night's sleep. If I had any warning the hotel would entertain throngs like this, we would have never considered staying there.
3 night family trip
Jerusalem Gardens Hotel & Spa, Jerusalem
Excellent4.0 / 5
Good hotel, okay location
Visited on a business trip in December 2015. The hotel is fairly nice. Rooms were just fine, with perhaps an odd space of nothing between the door and the bed, but were well appointed (standard furniture appears to be bed, desk, tv, fridge, and two chairs, all of which were quite clean and usable). Bathroom felt at odds with the rest of the hotel room (made entirely of grey stone tile and not particularly well-lit), but was perfectly functional. Elevators were a little cramped. Breakfast was quite nice. Supposedly there was some sort of health club, but it was incredibly well hidden (one sign in the lobby, no other details). I have no comments on service from employees- I didn't really have much interaction with the hotel staff besides checkin and checkout, both of which went just fine. One caveat is that this hotel is not really too close to lots of food or entertainment. If you're here with a tour group, that's probably okay, but if you're looking to go get dinner or drinks at night within a 15-20 minute walk, your options are limited. Bottom line: this is pretty nice hotel that would be a good place to stay if you're content with it's location in relation to your travel objectives.
6 night business trip
Jerusalem Gardens Hotel & Spa, Jerusalem
Excellent4.0 / 5
Good stay
Nice hotel
2 night family trip
Jerusalem Gardens Hotel & Spa, Jerusalem
Excellent4.0 / 5
Best Buy in Jerusalem
The best buy for the money in Jerusalem. I preferentially stay there.
1 night business trip
Jerusalem Gardens Hotel & Spa, Jerusalem
Good3.0 / 5
Hallways a rooms could use a paint job Staff could be friendlier poor setup for indoor pool and gym
5 night family trip

See all reviews

Jerusalem Gardens Hotel & Spa, Jerusalem

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