Guests
All properties in George Town, Penang, Malaysia

The Gurney Resort Hotel & Residences

Family-friendly hotel in Downtown George Town with 2 outdoor pools and restaurant

  • Free WiFi and free parking

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Children’s Pool
  • Children’s Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 31
1 / 31Outdoor Pool
18 Persiaran Gurney, George Town, George Town, 10250, Penang, Malaysia
7.0.Good.
  • Good, spacious and conveniently located!

    Nov 5, 2019

  • Our Grab driver prewarned us that maintenance of hotel was poor. On checking in to our…

    Jun 18, 2019

See all 178 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Convenient
Shopping
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 259 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant
  • 2 outdoor pools
  • Breakfast available

For families

  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Downtown George Town
  • Gurney Drive - 3 min walk
  • Gleneagles Penang Medical Centre - 4 min walk
  • Wat Chaiya Mangkalaram - 8 min walk
  • Dhammikarama Burmese Buddhist Temple - 8 min walk
  • Wat Chayamangkalaram - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Suite (Hollywood Twin Beds)
  • Suite, 2 Bedrooms

What’s around

Landmarks

  • In Downtown George Town
  • Gurney Drive - 3 min walk
  • Gleneagles Penang Medical Centre - 4 min walk
  • Wat Chaiya Mangkalaram - 8 min walk
  • Dhammikarama Burmese Buddhist Temple - 8 min walk
  • Wat Chayamangkalaram - 8 min walk
  • Dhammikarama Burmese Temple - 8 min walk
  • Wawasan Open University Main Campus - 9 min walk
  • Pulau Tikus Market - 12 min walk
  • Gurney Paragon - 15 min walk
  • Island Hospital - 16 min walk

Getting around

  • Penang Intl. Airport (PEN) - 19 min drive
  • Penang Sentral - 25 min drive
map
See on map
18 Persiaran Gurney, George Town, George Town, 10250, Penang, Malaysia

At a glance

Hotel size

  • This hotel has 259 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7965
  • Conference space size (meters) - 740

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 2000
  • Elevator

Accessibility

  • In-room accessibility

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Periodic temperature checks are conducted on staff and temperature checks are available to guests.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

Also known as

  • Gurney Penang
  • Gurney George Town
  • The Gurney Resort Hotel Residences
  • Gurney Resort George Town
  • The Gurney Resort & Residences
  • The Gurney Resort Hotel & Residences Hotel
  • The Gurney Resort Hotel & Residences George Town
  • The Gurney Resort Hotel & Residences Hotel George Town
  • Gurney Resort Hotel
  • Gurney Resort Hotel Penang
  • Gurney Hotel Malaysia
  • Gurney Hotel Penang
  • Gurney Resort Hotel & Residences Penang/George Town
  • Gurney Resort Hotel And Residences
  • The Gurney Resort Hotel & Residences Penang/George Town
  • Gurney Resort Hotel George Town

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Gurney Resort Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Gurney Drive (3-min walk), Song River (7-min walk), and La France Cafe & Restaurant (7-min walk).
  • The Gurney Resort Hotel & Residences has 2 outdoor pools.
7.0.Good.
  • 10.0.Exceptional

    Excellent place to stay

    Nice and excellent all over, the receptions area and the room. friendly faces all over , staff to waiters and food. Location close to the beach and food center. thats a big plus.

    Vincent, 1 night trip, Apr 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Pleasant trip. The driver who drove us around was friendly. The hotel room had someone smoking though it is a nonsmoking level. Can hear the water noise from other rooms. Wifi was poor. Not enough towel. The hotel 4/10. Will not stay at this hotel in next trip.

    3 night trip, Dec 9, 2018

    Verified Expedia guest review

  • 6.0.Good

    Convenient but the room suggests to have deep clean up. A lot of dirt around the toilets. Other than that is ok. Need to have big renovation to attract more tourists

    G, 2 night trip, Nov 26, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    The stay is nice even we spent only one night. The jacuzzi is superb.

    Muhammad Hazrami, 1 night family trip, Nov 23, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    The book in staff where squabling the room was dirty the bathroom had broken tiles the the bed covers were so dirtytoilet didnt function properly the walls were so thin could hear EVERYTHING GOING ON IN BOTH SIDES OF OUR ROOM breakfast room terrible staff unhelpful We booked out after 1 night could not get refund of taxes paid even us booking out. Would never recommend this hotel

    Anne, 4 night trip with friends, Mar 6, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The Gurney Resort Hotel: Value for money & charm

    Spacious rooms, even connecting ones, with all facilities incl. bathtub & shower; excellent view from upper floors; new, fast elevators; good hotel resto overlocking charming lobby in atrium style. Courteous reception staff; room service staff polite & efficient; pool & recreational facilities on 7th floor good & suitable for families.

    Cornelia, 3 night trip, Jan 29, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    The lift is too slow and always wet coz everyone went swimming pool have not enough towel to dry up before going back to hotel room

    3 night family trip, Dec 17, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The facility was too old and hardware need to improve. My room didn’t have hot water when taking the shower, need to repair , wait for the maintenance for about 10 minutes and fix the issue with 10 minutes but the bath room already wet and slippery but the guy didn’t call the service maid to clean up. And other room which my friends stay in is the air conditioning was rushing out with water !This is a very poor situation I never met before , hope to have improved in future!

    yuk, 1 night trip with friends, Nov 19, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good value for money. Very spacious but furniture and the room are dated. Refurbishment happening do will be noisy. Infinity swimming pool is very nice. For the price paid, cannot complain.

    1 night trip, Oct 30, 2019

    Verified Expedia guest review

  • 4.0.Fair

    +ve Spacious room Nice pool Friendly staff Convenient location - very close to Gurney Mall and Paragon Mall Friendly staff Free parking -ve AC doesnt function well Pillows and bed are very very very old Pool towel was provided instead of normal towel. Probably running out of stock Had to wait ages for the lift to arrive due to maintenance

    AN, 2 night family trip, Oct 27, 2019

    Verified Expedia guest review

See all 178 reviews